SurveyMonkey Competitors | Comparably
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SurveyMonkey Claimed Company
SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com. read more
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EMPLOYEE
PARTICIPANTS
350
TOTAL
RATINGS
9255

SurveyMonkey Competitors

SurveyMonkey competitors include Medallia. SurveyMonkey ranks 1st in CEO Score on Comparably vs its competitors. See below how SurveyMonkey compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
1st
eNPS Rank
1st
Gender Rank
2nd
Diversity Rank
2nd
Product Quality
1st
NPS Rank
1st
Pricing Rank
1st
Customer Service
1st

See SurveyMonkey Culture vs Competitors:

SurveyMonkey Competitors
RankCompanyScore
1Medallia85
2SurveyMonkey85

SurveyMonkey Competitors at a Glance

CEO Ratings Comparison

SurveyMonkey's CEO Score Ranks 1st

338 Employees at SurveyMonkey rate Eric Johnson a 91 out of 100, which ranks them 1st out of SurveyMonkey's competitors. Last rating was months ago.

  1. 1st
    Eric Johnson SurveyMonkey's CEO
    Eric Johnson
    SurveyMonkey
    91
    out of 100
  2. 2nd
    Mark Bishof Medallia's CEO
    Mark Bishof
    Medallia
    69
    out of 100

    45 Employees at Medallia rate Mark Bishof a 69 out of 100, which ranks them 2nd out of SurveyMonkey's competitors. Last rating was 8 days ago.

CEO Ratings Comparison
RankCEOCompany Score
1Eric JohnsonSurveyMonkey91
2Mark BishofMedallia69
Product Quality Score Comparison

SurveyMonkey Ranks 1st in Product Quality Score

62 Customers rate SurveyMonkey's Product Quality Score a 4.2/5, which ranks it 1st against its competitors.

  1. 1st
    SurveyMonkey
    4.2 / 5
  2. 2nd
    Medallia
    4 / 5
Product Quality Score Comparison
RankCompany Score
1SurveyMonkey84
2Medallia80
NPS Comparison

SurveyMonkey Ranks 1st in Net Promoter Score

137 Customers rate SurveyMonkey's Net Promoter Score a 54, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend SurveyMonkey to a friend?”.

  1. 1st
    SurveyMonkey
    54
  2. 2nd
    Medallia
    18
NPS Comparison
RankCompany Score
1SurveyMonkey54
2Medallia18
Pricing Score Comparison

SurveyMonkey Ranks 1st in Pricing Score

57 Customers rate SurveyMonkey's Pricing Score a 4.3/5, which ranks it 1st against its competitors.

  1. 1st
    SurveyMonkey
    4.3 / 5
  2. 2nd
    Medallia
    3.4 / 5
Pricing Score Comparison
RankCompany Score
1SurveyMonkey87
2Medallia68
Customer Service Comparison

SurveyMonkey Ranks 1st in Customer Service

24 Customers rate SurveyMonkey's Customer Service a 4.2/5, which ranks it 1st against its competitors.

  1. 1st
    SurveyMonkey
    4.2 / 5
  2. 2nd
    Medallia
    3.5 / 5
Customer Service Comparison
RankCompany Score
1SurveyMonkey84
2Medallia71
Overall Culture Score Comparison

SurveyMonkey Ranks 2nd in Overall Culture Score

350 Employees rate SurveyMonkey's Overall Culture a 85/100, which ranks it 2nd against its competitors, below Medallia. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Medallia
    85 / 100
  2. 2nd
    SurveyMonkey
    85 / 100
Overall Culture Score Comparison
RankCompany Score
1Medallia85
2SurveyMonkey85
eNPS Comparison

SurveyMonkey Ranks 1st in Employee Net Promoter Score

334 Employees rate SurveyMonkey's Employee Net Promoter Score a 67, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at SurveyMonkey to a friend?”.

  1. 1st
    SurveyMonkey
    67
  2. 2nd
    Medallia
    64
eNPS Comparison
RankCompany eNPS
1SurveyMonkey67
2Medallia64
Gender Score Comparison

SurveyMonkey Ranks 2nd in Gender Score

173 Employees rate SurveyMonkey's Gender Score a 86/100, which ranks it 2nd against its competitors, below Medallia. The Gender Score tracks how positively women rate their experience at SurveyMonkey.

  1. 1st
    Medallia
    86 / 100
  2. 2nd
    SurveyMonkey
    86 / 100
Gender Score Comparison
RankCompany Score
1Medallia86
2SurveyMonkey86
Diversity Score Comparison

SurveyMonkey Ranks 2nd in Diversity Score

117 Employees rate SurveyMonkey's Diversity Score a 83/100, which ranks it 2nd against its competitors, below Medallia. The Diversity Score tracks how positively diverse employees rate their experience at SurveyMonkey.

  1. 1st
    Medallia
    83 / 100
  2. 2nd
    SurveyMonkey
    83 / 100
Diversity Score Comparison
RankCompany Score
1Medallia83
2SurveyMonkey83
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