Medallia Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 700

TOTAL RATINGS: 19123

SurveyMonkey Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 350

TOTAL RATINGS: 9255

Medallia vs SurveyMonkey

Compare Medallia versus SurveyMonkey for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 700 employees and customers of Medallia and 350 employees and customers of SurveyMonkey.

Medallia

Medallia's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Medallia. Their current valuation is $6.77B.

SurveyMonkey

SurveyMonkey's brand is ranked #409 in the list of Global Top 1000 Brands, as rated by customers of SurveyMonkey. Their current valuation is $2.72B.

3.9/5

Product Quality

4.2/5

3.4/5

Pricing

4.3/5

3.5/5

Customer Service

4.2/5

NPS Score

52%	Promoters
15%	Passive
33%	Detractors

NPS Score

71%	Promoters
12%	Passive
17%	Detractors

Net Promoter Score
Winner by 35

See how Medallia compares to its competitors

Working at Medallia vs Working at SurveyMonkey

70 / 100

CEO Rating

Eric Johnson

91 / 100

CEO Rating
Winner by 21%

Medallia

Medallia doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

SurveyMonkey

Employees at SurveyMonkey rate their CEO, Eric Johnson, 91/100. This score is 21% higher than the scores of Medallia's CEO, Mark Bishof. Employees in the Admin and Product departments rate Eric Johnson the highest.

CEO Score 70

CEO Score

CEO Score 91

Overall Culture 85

Overall Culture

Overall Culture 85

eNPS

Gender Score 86

Gender Score

Gender Score 86

Diversity Score 83

Diversity Score

Diversity Score 83

Perk And Benefits 84

Perk And Benefits

Perk And Benefits 91

Professional Dev. 80

Professional Dev.

Professional Dev. 81

Overall Culture at Medallia vs SurveyMonkey

/ 100

Medallia

Employees at Medallia rate their Overall Culture a 85/100, with Sales and Marketing as the two departments that rate their experience the highest.

Tied

/ 100

SurveyMonkey

Employees at SurveyMonkey rate their Overall Culture a /100, with Admin and Product as the two departments that rate their experience the highest.

Tied

Medallia85
SurveyMonkey

Employee Net Promoter Score at Medallia vs SurveyMonkey

eNPS

Medallia

516 Promoters 75%

98 Passives 14%

74 Detractors 11%

eNPS

SurveyMonkey

245 Promoters 73%

68 Passives 21%

21 Detractors 6%

Employee Net Promoter Score
Winner by %

Medallia65
SurveyMonkey

Gender Score at Medallia vs SurveyMonkey

/ 100

Medallia

Employees at Medallia rate their Gender Score a 86/100, with Marketing and Sales as the two departments that rate their experience the highest.

Tied

/ 100

SurveyMonkey

Employees at SurveyMonkey rate their Gender Score a /100, with Admin and Product as the two departments that rate their experience the highest.

Tied

Medallia86
SurveyMonkey

Diversity Score at Medallia vs SurveyMonkey

/ 100

Medallia

Employees at Medallia rate their Diversity Score a 83/100, with HR and Business Development as the two departments that rate their experience the highest.

Tied

/ 100

SurveyMonkey

Employees at SurveyMonkey rate their Diversity Score a /100, with Legal and Customer Success as the two departments that rate their experience the highest.

Tied

Medallia83
SurveyMonkey

Perk and Benefits Score at Medallia vs SurveyMonkey

/ 100

Medallia

Employees at Medallia rate their Perk and Benefits Score a 84/100, with Finance and Business Development as the two departments that rate their experience the highest.

/ 100

SurveyMonkey

Employees at SurveyMonkey rate their Perk and Benefits Score a /100, with IT and Design as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 7%

Medallia84
SurveyMonkey

Professional Development Score at Medallia vs SurveyMonkey

/ 100

Medallia

Employees at Medallia rate their Professional Development Score a 80/100, with Sales and Product as the two departments that rate their experience the highest.

/ 100

SurveyMonkey

Employees at SurveyMonkey rate their Professional Development Score a /100, with Customer Success and Product as the two departments that rate their experience the highest.

Professional Development Score
Winner by 1%

Medallia80
SurveyMonkey

Leadership Culture Ratings vs SurveyMonkey

Medallia rates % lower than SurveyMonkey on Leadership Culture Ratings vs SurveyMonkey Ratings based on looking at 7282 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get valuable feedback on how to improve at work?" and "How would you rate your executive team?".

Medallia87
SurveyMonkey

Compensation Culture Ratings vs SurveyMonkey

Tied

Medallia tied with SurveyMonkey on Compensation Culture Ratings vs SurveyMonkey Ratings based on looking at 2158 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "What is the best part about your compensation package?".

Medallia85
SurveyMonkey

Team Culture Ratings vs SurveyMonkey

Medallia

93 / 100

Team Culture Ratings vs SurveyMonkey
Winner by 2%

SurveyMonkey

91 / 100

Medallia rates % higher than SurveyMonkey on Team Culture Ratings vs SurveyMonkey Ratings based on looking at 2106 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "What do your coworkers need to improve and how could you work together better?".

Medallia93
SurveyMonkey

Environment Culture Ratings vs SurveyMonkey

Tied

Medallia tied with SurveyMonkey on Environment Culture Ratings vs SurveyMonkey Ratings based on looking at 4948 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "What is most positive about the culture and environment at your company?".

Medallia78
SurveyMonkey

Sentiment Culture Ratings vs SurveyMonkey

Medallia

86 / 100

Sentiment Culture Ratings vs SurveyMonkey
Winner by 2%

SurveyMonkey

84 / 100

Medallia rates % higher than SurveyMonkey on Sentiment Culture Ratings vs SurveyMonkey Ratings based on looking at 3025 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "What makes you most happy at work?".

Medallia86
SurveyMonkey