Medallia Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 700

TOTAL RATINGS: 19123

Salesforce Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 1764

TOTAL RATINGS: 43547

Medallia vs Salesforce

Compare Medallia versus Salesforce for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 700 employees and customers of Medallia and 1764 employees and customers of Salesforce.

Medallia

Medallia's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Medallia. Their current valuation is $6.77B.

Salesforce

Salesforce's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Salesforce. Their current market cap is $201.44B.

3.9/5

Product Quality

4/5

3.4/5

Pricing

4.1/5

3.5/5

Customer Service

4/5

NPS Score

52%	Promoters
15%	Passive
33%	Detractors

NPS Score

62%	Promoters
11%	Passive
27%	Detractors

Net Promoter Score
Winner by 16

See how Medallia compares to its competitors

See how Salesforce compares to its competitors

Working at Medallia vs Working at Salesforce

70 / 100

CEO Rating

Marc Benioff

87 / 100

CEO Rating
Winner by 17%

Medallia

Medallia doesn't have enough ratings to calculate the Team Culture Ratings.

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Salesforce

Employees at Salesforce rate their CEO, Marc Benioff, 87/100. This score is 17% higher than the scores of Medallia's CEO, Mark Bishof. Employees in the Operations and Communications departments rate Marc Benioff the highest.

CEO Score 70

CEO Score

CEO Score 87

Overall Culture 85

Overall Culture

Overall Culture 82

eNPS

Gender Score 86

Gender Score

Gender Score 83

Diversity Score 83

Diversity Score

Diversity Score 83

Perk And Benefits 84

Perk And Benefits

Perk And Benefits 82

Professional Dev. 80

Professional Dev.

Professional Dev. 77

Overall Culture at Medallia vs Salesforce

/ 100

Medallia

Employees at Medallia rate their Overall Culture a 85/100, with Sales and Marketing as the two departments that rate their experience the highest.

Overall Culture
Winner by 3%

/ 100

Salesforce

Employees at Salesforce rate their Overall Culture a /100, with Communications and HR as the two departments that rate their experience the highest.

Medallia85
Salesforce

Employee Net Promoter Score at Medallia vs Salesforce

eNPS

Medallia

516 Promoters 75%

98 Passives 14%

74 Detractors 11%

Employee Net Promoter Score
Winner by 10%

eNPS

Salesforce

1037 Promoters 65%

386 Passives 24%

183 Detractors 11%

Medallia65
Salesforce

Gender Score at Medallia vs Salesforce

/ 100

Medallia

Employees at Medallia rate their Gender Score a 86/100, with Marketing and Sales as the two departments that rate their experience the highest.

Gender Score
Winner by 3%

/ 100

Salesforce

Employees at Salesforce rate their Gender Score a /100, with Business Development and Communications as the two departments that rate their experience the highest.

Medallia86
Salesforce

Diversity Score at Medallia vs Salesforce

/ 100

Medallia

Employees at Medallia rate their Diversity Score a 83/100, with HR and Business Development as the two departments that rate their experience the highest.

Tied

/ 100

Salesforce

Employees at Salesforce rate their Diversity Score a /100, with Admin and Communications as the two departments that rate their experience the highest.

Tied

Medallia83
Salesforce

Perk and Benefits Score at Medallia vs Salesforce

/ 100

Medallia

Employees at Medallia rate their Perk and Benefits Score a 84/100, with Finance and Business Development as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 2%

/ 100

Salesforce

Employees at Salesforce rate their Perk and Benefits Score a /100, with Legal and Communications as the two departments that rate their experience the highest.

Medallia84
Salesforce

Professional Development Score at Medallia vs Salesforce

/ 100

Medallia

Employees at Medallia rate their Professional Development Score a 80/100, with Sales and Product as the two departments that rate their experience the highest.

Professional Development Score
Winner by 3%

/ 100

Salesforce

Employees at Salesforce rate their Professional Development Score a /100, with Operations and Communications as the two departments that rate their experience the highest.

Medallia80
Salesforce

Leadership Culture Ratings vs Salesforce

Medallia

87 / 100

Leadership Culture Ratings vs Salesforce
Winner by 1%

Salesforce

86 / 100

Medallia rates % higher than Salesforce on Leadership Culture Ratings vs Salesforce Ratings based on looking at 16437 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get valuable feedback on how to improve at work?" and "How would you rate your CEO?".

Medallia87
Salesforce

Compensation Culture Ratings vs Salesforce

Medallia

85 / 100

Compensation Culture Ratings vs Salesforce
Winner by 2%

Salesforce

83 / 100

Medallia rates % higher than Salesforce on Compensation Culture Ratings vs Salesforce Ratings based on looking at 5309 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Are you satisfied with your Benefits?".

Medallia85
Salesforce

Team Culture Ratings vs Salesforce

Medallia

93 / 100

Team Culture Ratings vs Salesforce
Winner by 4%

Salesforce

89 / 100

Medallia rates % higher than Salesforce on Team Culture Ratings vs Salesforce Ratings based on looking at 4990 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "What are some of the best things about your team?".

Medallia93
Salesforce

Environment Culture Ratings vs Salesforce

Medallia

78 / 100

Environment Culture Ratings vs Salesforce
Winner by 1%

Salesforce

77 / 100

Medallia rates % higher than Salesforce on Environment Culture Ratings vs Salesforce Ratings based on looking at 10652 ratings from employees of the two companies. Ratings come from the answers to questions like "What % of the time are you bored at work?" and "Do you have a close friend at work?".

Medallia78
Salesforce

Sentiment Culture Ratings vs Salesforce

Medallia

86 / 100

Sentiment Culture Ratings vs Salesforce
Winner by 1%

Salesforce

85 / 100

Medallia rates % higher than Salesforce on Sentiment Culture Ratings vs Salesforce Ratings based on looking at 6774 ratings from employees of the two companies. Ratings come from the answers to questions like "What makes you most happy at work?" and "Are you typically excited about going to work each day?".

Medallia86
Salesforce