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Thankful Claimed Company
Thankful turns daily problems into lifetime value. Our superior AI better understands what customers want and delivers the answers they need, establishing lasting relationships through better service. The AI Agent works within your helpdesk just like a human agent - routing, tagging, and resolving large volumes of tickets. It’s trained and fully managed by us, specifically for your business. read more
Thankful Company Culture
Thankful Culture
This score is derived from employee ratings & reviews3.7/5
Thankful's Overall Culture is rated B-
Top Rated Culture Dimensions
Work Culture
BRetention
CDiversity at Thankful
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Anonymously Rate Your Experience & Make Work BetterWomen at Thankful
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Anonymously Rate Your Experience & Make Work BetterThankful eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Recommend to a Friend?
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Anonymously Rate Your Experience & Make Work BetterWorking at Thankful
Working at Thankful is rated average by 3 employees, across various culture dimensions. Thankful employees are most satisfied about Work Culture and Retention categories, putting Thankful’s culture in the Top 40% compared to similar sized companies on Comparably and in the Top 25% compared to other companies in Los Angeles. See below in detail how working at Thankful was rated by employees.
Overall Company Culture at Thankful
B-
Overall Company Culture at Thankful is rated B-
Last updated months ago
Top
40%
Thankful ranks in the Top 40% of other companies on Comparably with 11-50 Employees for Overall Company Culture Score
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Anonymously Rate Your Experience & Make Work BetterThankful Employee Reviews
Out of 7 Thankful employee reviews, 100% were positive.
| Positive Reviews | 100% |
|---|---|
| Constructive Feedback | 0% |
Positive Reviews From Thankful Employees
- What did you like most about the interview process?I spoke with several members of the team from varying departments.
- What makes you most happy at work?Valued input and recognition do.
- What is most positive about the culture and environment at your company?Everyone is helpful. It's a small team so it's a tight-knit group.
Thankful Company Information
Thankful Company Overview
Thankful turns daily problems into lifetime value. Our superior AI better understands what customers want and delivers the answers they need, establishing lasting relationships through better service. The AI Agent works within your helpdesk just like a human agent - routing, tagging, and resolving large volumes of tickets. It’s trained and fully managed by us, specifically for your business.
Thankful was founded in 2018 and its current CEO is Ted Mico. Since its inception 8 years ago, Thankful has grown to 30 employees.
Thankful Mission, Vision & Values
Thankful Mission Statement
Our Mission: To give every customer access to great service by giving every brand the technology to deliver it.
Thankful Vision Statement
Our Mantra: Let technology do what technology does best, so humans can do what they do best.
Thankful Values
- Be Positive
- Be Hungry
- Be of Service
- Be Thankful
| Headquarter | 1600 Main St Los Angeles, CA 90291 United States of America |
|---|---|
| Website | thankful.ai |
| Founding Date | 2018 |
| Company Status | Private |
| Social Sites |
Thankful Competitors
Thankful competitors include Netomi and Simplr. Thankful ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Thankful compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Thankful Employees
Thankful has 30 employees. 3 employees at Thankful have reviewed Thankful across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Joining Thankful - Employee Onboarding
The prevailing opinion from Comparably users in Los Angeles about their company is that it was very prepared on their first day. Los Angeles employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Thankful KPIs and OKRs
At this moment no Thankful employees have provided insight into whether or not they clearly understand Thankful's KPIs and OKRs.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Diversity & Inclusion at Thankful
The Diversity score provides insights into how diverse employees feel and rate their work experience at Thankful across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Thankful Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
- Employee Stock Purchase Plan
Office Perks
- Pet-Friendly
- Company Social Outings
- Work From Home Policy
- Unique Office Space
Thankful PTO
Thankful PTO policy is a critical component of the benefits package offered to employees.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Thankful Careers
Thankful Jobs
No Recent Jobs found for Thankful on Comparably
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Frequently Asked Questions regarding Thankful
What is Thankful address?
Thankful location is at 1600 Main St
Who is the CEO of Thankful?
Thankful CEO is Ted Mico, their score by employees is 70
How many employees work in Thankful?
Thankful has 30 employees
Who are Thankful competitors?
Thankful main competitors are Netomi, Simplr
What are the benefits at Thankful?
Thankful perks and benefits are Dental Insurance, Vision Insurance, Health Insurance, PTO / Vacation Policy, Paid Holidays, Maternity / Paternity Leave, 401K / Retirement Plan, Performance Bonus, Employee Stock Purchase Plan, Pet-Friendly, Company Social Outings, Work From Home Policy & Unique Office Space
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