The Change Company Company Culture

The Change Company Culture

This score is derived from employee ratings & reviews
Choice Employer
A+
4.8/5

The Change Company CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Steven Sugarman The Change Company's CEO
Steven Sugarman
98 /100

Diversity at The Change Company

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Diverse employees at The Change Company have rated Executive Team, Leadership, and CEO Rating as the highest categories they have scored

Women at The Change Company

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Women at The Change Company have rated CEO Rating, Executive Team, and Leadership as the highest categories they have scored

The Change Company eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 5%Top 5% of Similar Size Companies on Comparably

Recommend to a Friend?

93

The Change Company employees are 93% more likely to recommend The Change Company as a great place to work

93%Promoters
7%Passives
0%Detractors

Working at The Change Company

Working at The Change Company is rated highly by 92 employees, across various culture aspects.

Overall Company Culture at The Change Company

A+

Overall Company Culture at The Change Company is rated A+

Last updated months ago

Top
5%

The Change Company ranks in the Top 5% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 92 Employees

View Results
0
20
40
60
80
100
Sales
94
Sales94
Marketing
93
Marketing93
Operations
93
Operations93
Finance
91
Finance91

The Change Company Employee Reviews

Out of 487 The Change Company employee reviews, 99% were positive. The remaining 1% were constructive reviews with the goal of helping The Change Company improve their work culture.

99%
1%
Positive Reviews99%
Constructive Feedback1%

Positive Reviews From The Change Company Employees

  • What is the best part about your compensation package?
    401k matching and commission percentage
    Review from Sales DeptAnonymous Review
  • What are some of the best things about your team?
    I love that my manager Dylan Dempster is always available to help almost 24/7 just like I’m to my realtors and clients. My processor Darla Bonner and my funder Donna Riesling are other key supporters whom I can count on, always go above
    Review from Sales DeptAnonymous Review
  • What makes you most happy at work?
    I have good support which allows me to do my job - always deliver what I promise to realtors and clients.
    Review from Sales DeptAnonymous Review

Constructive Feedback From The Change Company Employees

  • What do your coworkers need to improve and how could you work together better?
    Should work together to make everyone succeed. There is a competition between some employees and lack of shared knowledge and camaraderie.
    Review from Operations DeptAnonymous Review
  • Why do you feel undervalued and what would make you feel better about your compensation?
    I see other co-workers getting more compensation than what i get, and they are newer to the business and way to less experience
    Review from Sales DeptAnonymous Review
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Base salaries are below than market but bonuses last year were very generous.
    Review from Finance DeptAnonymous Review

The Change Company Company Information

The Change Company Company Overview

The Change Company empowers homeowners, small businesses, and consumers to pursue their American dreams by bringing social and racial equity to banking and lending. The Change Company’s team has built businesses that have lent over $50 billion dollars to over 250,000 borrowers and provided financial services to over 2 million Americans.

The Change Company Mission & Values

The Change Company’s mission is to bank the unbanked, fairly and responsibly. We do this by bringing digital-first solutions to the resolution of social and racial inequities in lending and banking.

The Change Company Vision Statement

Over 100 million American consumers and small businesses – including nearly half of all Black and Latino consumers – are underbanked due to systemic economic inequality. The Change Company levels the financial playing field for the underbanked by delivering social and racial equity in its lending and banking solutions.

Steven Sugarman The Change Company's CEO
Steven Sugarman
98 /100

CEO & Founding Date

The Change Company was founded in 2017 and its current CEO is Steven Sugarman. Since its inception 5 years ago, The Change Company has grown to 800 employees.

Websitewww.changellc.com/
Founding Date2017
Company StatusPrivate
Jobswww.changellc.com/careers
Social Sites
Headquarters
Anaheim HQ175 N Riverview Dr
Anaheim, CA 92808
United States of America
Irvine HQ16845 Von Karman Avenue, Suite 200
Irvine, CA 92606
United States of America

Why Join The Change Company?

92 employees at The Change Company have reviewed The Change Company across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 92 The Change Company employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at The Change Company are extremely happy with their total compensation at The Change Company, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at The Change Company are extremely happy with their team. 92 Participants grade the quality of their coworkers an A+. The majority believe the meetings at The Change Company are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at The Change Company believe the environment at The Change Company is positive. Most Participants believe the pace of work at The Change Company is comfortably fast. About 45% of the employees at The Change Company work 8 hours or less, while 9% of them have an extremely long day - longer than twelve hours.

Overall, the employees at The Change Company are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
The Change Company employees generally work 9.5 hrs a day
Work Hours
A Day in the Life
Employees at The Change Company report the work pace is comfortably fast
Work Pace
A Day in the Life
98% of The Change Company employees look forward to interacting with their team every day
Coworkers
A Day in the Life
The Change Company employees most often take 10-15 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
95% of The Change Company employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
The Change Company employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
99% of The Change Company employees call their work environment positive
Environment

The Change Company Leadership

The The Change Company Executive Team is rated an “A+” and led by CEO Steven Sugarman, Executive Director Thedora Nickel, and Board Chair Antonio Villaraigosa

  • Steven Sugarman  CEO / President

    Steven Sugarman CEO / President

    Steven Sugarman founded The Change Company in 2017. The Change Company is a Community Development Financial... read more

  • Thedora Nickel Executive Director

    Thedora Nickel serves as the Executive Director of The Change Company.

  • Antonio Villaraigosa Board Chair

    Antonio Villaraigosa serves as Board Chairman for The Change Company. Mr. Villaraigosa started his career as a labor... read more

  • Chris Gardner Director

    Chris Gardner is a Board Member for The Change Company. Mr. Gardner has over three decades of experience in financial... read more

  • Carlos Salas Director

    Carlos Salas serves as Board Chairman and advisor for Commerce Home Mortgage where he advises the company on strategy,... read more

  • Kari Hallowell Chief Financial Officer

    Kari Hallowell joined Change in 2018 and serves as the CFO. She has more than 15 years of experience in banking and... read more

  • Angie Miranda Chief Risk Officer

    Angie Miranda is a career bank regulator with over 11 years’ experience regulating national and thrift institutions.... read more

  • Martice Mills Corporate Strategy

    Martice Mills is Head of Corporate Strategy for Change Home Mortgage. Most recently Mr. Mills was a Director within Banc... read more

  • Syrita Buford President, Appraisals

    Syrita Buford serves as the President, Appraisals of The Change Company.

The Change Company Competitors

The Change Company competitors include Better, Quicken Loans, SoFi, and Chime. The Change Company ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how The Change Company compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    The Change Company's Logo
    The Change Company
    4.8/5
  2. #2
    Better's Logo
    Better
    4.9/5
  3. #3
    Quicken Loans' Logo
    Quicken Loans
    4.5/5
  4. #4
    SoFi's Logo
    SoFi
    4.3/5
  5. #5
    Chime's Logo
    Chime
    3.2/5

The Change Company Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus
  • Employee Stock Purchase Plan

Office Perks

  • Free Food
  • Company Social Outings
  • Work From Home Policy
  • Unique Office Space
Fantastic
79%
Good
19%
Neutral
2%
Bad
0%
Terrible
0%
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