Topaz Labs FAQs

Compatibility:

Lightroom 4-6

Lightroom CC 2015-2016

Lightroom CC 2019

* Lightroom CC 2018 does not support anyexternal editors.

AI Products and Studio/Studio 2:

* Gigapixel AI and JPEG to RAW are only available as standalones at this time and cannot be configured as external editors.

1. Go to your menu bar and choose Edit -> Preferences.

Windows:

Topaz Studio Windows Installer

Mac:

2. Go to the External Editing tab

3. About half way down you will see the Additional External Editor Section. Click "Choose"

*If Lightroom already has a preset other than "Custom" selected, click theClear button, then click Choose.

4. Search or navigate to your desired program. Select the program itself, not the whole file. It will have an icon similar to the one below:

5. Name your External Editor with the name of the product ie. Topaz Sharpen AI

Classic Plug-Ins:

1. Download and Install Classic Studio:

Topaz Studio Mac Installer /

2. Configure Classic Studio as above.

3. When you are ready to use your Classic Plug-Ins, you will invoke Classic Studio as your External Editor and access them through there.

Important Note Regarding Version 2.0 of DeNoise AI: DeNoise AI 2.0is considered abrand new program due to our new installation framework.To ensure you're fully up to date with the newest release of DeNoise AI and to avoid any duplicate instances of DeNoise AI, reinstall your app using these instructions:

Mac

1) Open Finder

2) Go to your Applications folder

3) Delete the entire Topaz DeNoise AI folder

4) Restart your computer, then use the DeNoise AI Mac Installer to install the app.

Windows

1) Navigate to Windows Add/Remove Programs settings

2) Search for Topaz DeNoise AI

3) Click to Un-Install

4) Restart your computer, then use the DeNoise AI Windows Installer to install the app.

If DeNoise AI is no longer available as a plug-in for your host editor of choice, please manually add it back using the instructions below, under "Can DeNoise AI be used as a plug-in?".

Table of Contents

What is DeNoise AI?

What should I use DeNoise AI for?

What file types and color profiles are supported by DeNoise AI?

When should I use DeNoise AI in my workflow?

Can DeNoise AI be used as a plug-in?

How does Batch Processing work?

DeNoise AI is running a little slow, how can I speed it up?

What's the difference between DeNoise AI's sharpening and Sharpen AI's?

My preview keeps recalculating every time I change a setting! How do I stop that?

Can I try DeNoise AI before buying it?

What is DeNoise AI?

DeNoise AI uses machine-learning to remove noise from your image while preserving detail for a crisp, clear result. Whether you are shooting with High ISO or in a low light scenario, DeNoise will correct your image without removing any important information or patterns in your image. DeNoise can be launched as a standalone application or as a plugin.

What should I use DeNoise AI for?

Noise is most commonly found in images that use a high ISO or are taken in low-light conditions. However, noise can also be found in all sorts of image conditions, so a great noise removal application is an essential tool to have in every photographer's toolbox.

What file types and color profiles are supported by DeNoise AI?

Supported files types:

.png

.tiff

.jpeg

DeNoise AI supports all major RBG color profiles. It does not support CMYK at this time.

What do the sliders within DeNoise AI do?

Remove Noise: Determines exactly how much noise DeNoise AI should try to remove from the image.

Enhance Sharpness:Sharpens the details in your image. Removing noise can sometimes soften the details in images, this allows you to retain that sharpness after processing your image.

Recover Details:Allows you to refine detail to the image to achieve a more realistic look if it appears that DeNoise AI has over-corrected the image.

When should I use DeNoise AI in my workflow?

For the best results, you should use DeNoise AI at the very beginning of your editing process. We've found removing noise as a first step is not only beneficial for the workflow that comes after, but also because removing noise after most of the editing process is completed may deliver unexpected results as it tries to process the various edits adjustments in your image.

Can DeNoise AI be used as a plug-in?

DeNoise AI can be used as both a plug-in and as a standalone app. We offer guides on how to use DeNoise AI alongside some of the more popular host editors:

Adobe Photoshop: Using Your Topaz Labs Plug-ins

Adobe Photoshop Elements: Using Your Topaz Labs Plug-ins

Adobe Lightroom: Using Your Topaz Labs Plug-ins

Serif Affinity Photo: Using Your Topaz Labs Plug-ins

Capture One: Using Your Topaz Labs Plug-ins

ON1 Photo RAW: Using Your Topaz Labs Plug-ins

Skylum Luminar: Using Your Topaz Labs Plug-ins

Corel PaintShop Pro: Using Your Topaz Labs Plug-ins

How does batch processing work?

Batch processing is available on multiple images with the standalone applications and the Lightroom plugin. To batch process a set of images, simply select all of the images you wish to process when first opening an image (Or if you already have an image open in DeNoise AI, head to File/DeNoise AI menu and select Open Images...). Once your images are loaded, you can make your edits as you please to whichever one you have selected.

Click here to contact our Support Team for assistance.

Once you've edited your images, use the boxes to the left of each image's name to select which ones you would like to process, then hit the Process button to begin the batch process. Please note that all of your images will be rendered using the settings used for the most recent image you've edited.

DeNoise AI is running a little slow, how can I speed it up?

Head to your Preferences menu under File (on Windows) or DeNoise AI (on Mac). Hit Advanced Preferences, then click the Reset button:

Upon doing so, your next image render will be used to calibrate your app's setting to best fit your computer's specs. You should see a noticeable speed increase for ensuing image renders.

What's the difference between DeNoise AI's sharpening and Sharpen AI's?

DeNoise AI uses AI algorithms specifically made for digital noise removal. Its sharpening functionality is used primarily to smooth out any artifacts created during the process, and aren't nearly as advanced as Sharpen AI, whose AI algorithms are custom built for focusing images.

My preview keeps recalculating every time I change a setting! How do I stop that?

We have included a tool that allows you to choose when your preview image is processed. Select "No" for the option "Automatically Update Preview." After this, just click the "Update Preview" button to re-process the image.

Can I try DeNoise AI before buying it?

First, if you are new to Topaz Labs, create an account on the Topaz Labs My Account Page. Next, simply download DeNoise AI from the Topaz Labs Downloads Page, login using your account information, and select "Start Trial" to begin your free 30-day trial.

Have a question that isn't answered here?

Suggested Topaz Workflow

Please see the Blog Post at the link below, for more information on the graphic above:

Using your Topaz Labs plug-ins with Skylum's Luminar is easy. You can find them by opening an image in Luminar, then navigating to 'Edit>Plugins'. Some of your plug-ins may already show up here, but if you don't see them, check under the 'Other' menu.

If you do not see your plug-in under the 'Other' menu, here's how to add it.

Under the same 'Edit>Plugins>Other' menu, select 'Open Plugin...'.

Select the folder for the application from the 'Applications' folder, then click 'Open'

You may need to close and re-open Luminar before your plug-in appears in the 'Plugins' menu.

Using your Topaz Labs plug-ins with Capture One is easy. Unlike Photoshop, where a plug-in is 'invoked' from a plug-ins menu, Capture One allows you to send your images to an external editor to be edited and saved.

To use your Topaz Labs product with Capture One, click"Image>Edit With..."

If you haven't sent an image to your Topaz Labs plug-in yet, it probably won't show up here. No problem, just click"Other..."

Now just find the plug-in you would like to use in your applications folder:

Finally, Capture One will ask you how you would like to export the image to your Topaz plug-in. Once you've made your choices, click "Edit Variants"

Once you've finished making your edits in your Topaz Labs application, just save the image and Capture One to continue your workflow.

1. Go to the Topaz Labs Sign In Page

2.Click the "Lost your password?" link

3. Enter your username or email

4. Go check your email. The password reset email can take several minutes to show up in your inbox. Please wait at least 10 minutes before attempting another reset.

* If after several tries your reset password is still not working, some users have reported that setting their password to something with no special characters has worked for them.

Please note, these versions are no longer supported or updated. We recommend upgrading to the latest versions of each product. You can check for upgrade offers here.

Classic Plugins

Product

Version

Mac

Win

Replaced by

Adjust

5.1.0

Download

Download

Adjust AI

BW Effects

2.0.0

Download

Download

Clarity

1.0/1.1

Download

Download

Adjust AI

Clean

3.1.0

Download

Download

DeJPEG

4.0.1 / 4.1.0

Download

Download

JPEG to RAW AI

DeNoise

6.0.0

Download

Download

DeNoise AI

Detail

3.2/3.3

Download

Download

Adjsut AI

Glow

2.0.1

Download

Download

Studio 2

Impression

2.0.5

Download

Download

Studio 2

InFocus

1.0.0

Download

Download

Sharpen AI

Lens Effects

1.2.0

Download

Download

ReMask

5.0.0

Download

Download

Mask AI

ReStyle

1.0.0

Download

Download

Simplify

4.1.1

Download

Download

Studio 2

Star Effects

1.1.0

Download

Download

Studio 2

Texture Effects

2.1.0

Download

Download

Studio 2

Topaz Studio

*Fusion Express 2 was replaced by PhotoFXlab which was in turn replaced by Classic Studio

Product

Version

Mac

Win

Studio

1.14.5

Download

Download

If you used to be able to launch your application, but now every time you launch it, it shows that the application is open, and you see the application menu, but no other menus, you are having this issue.

1. Quit out of the Application

2. Open a Finder window

3. Hit CMD + SHIFT + G to open the Go To panel

4. Enter the path ~/Library/Preferences/ into the input field

You should see a large number of .plist files in that location

5. To find the Preferences file you need, search for the name of the Topaz Labs application you want in the search field. Make sure you are searching the Preferences folder you are currently inside. The preferences file will be named something like this: com.com-topazlabs.Topaz A.I. Gigapixel.plist

6. Once you have found your plist file. CNTRL + Click or right click and select Move to Trash to delete it. You will probably have two .plist files. If after you delete it it is still showing in the Finder window that is okay. If you right -> Get Info you will be able to see the file path and verify that it is in fact in the trash.

7. Empty the trash

8. Restart the machine using Apple Menu -> Restart

9. Rerun the application

Windows

Download our Mask AI Windows Installer

Double-click the download in the bottom left of the screen (Note: You can also find it in your Downloads folder}

Follow the prompts in the installer

Restart your computer (optional, but recommended)

Open the application as a standalone to make sure it is working

Mac

Download our Mask AI Mac Installer

Double-click the download in the bottom left of the screen (Note: You can also find it in your Downloads folder}

Follow the prompts in the installer

Restart your computer (optional, but recommended)

Open the application as a standalone to make sure it is working

Offline Installers

Mask AI Mac Offline Installer

Mask AI Windows Offline Installer

Previous Version Installer

If you have purchased DeNoise AI 2.0, but are stuck in Trial Mode, the fastest way to reset your program is to go to your top menu and select Community > Switch Users.

If this option is greyed out and unclickable, here's the solution:

1) Open an image

2) Go back to Community > Switch Users

3) Switch Users should now be a clickable option and you should be able to log out and log back in to clear the trial mode.

Operating System Requirements

Requirements

Windows

MacOS

Operating System Version

Windows 7, 8, 10 64-bit

macOS 10.12 and up

Display Size (Minimum Resolution

800 x 600

1024 x 640

OpenGL Support Level What's this?

OpenGL 3.3

Internet Connection

Required only for login

OpenGL

OpenGL (Open Graphics Library) is the computer industry's standard application program interface ( API ) for defining 2-D and 3-D graphic images. Prior to OpenGL, any company developing a graphical application typically had to rewrite the graphics part of it for each operating system platform and had to be cognizant of the graphics hardware as well. With OpenGL, an application can create the same effects in any operating system using any OpenGL-adhering graphics adapter.

OpenGL specifies a set of "commands" or immediately executed functions. Each command directs a drawing action or causes special effects. A list of these commands can be created for repetitive effects. OpenGL is independent of the windowing characteristics of each operating system but provides special "glue" routines for each operating system that enable OpenGL to work in that system's windowing environment. OpenGL comes with a large number of built-in capabilities requestable through the API. These include hidden surface removal, alpha blending (transparency), antialiasing, texture mapping, pixel operations, viewing and modeling transformations, and atmospheric effects (fog, smoke, and haze).

From whatis.com

HardwareRequirements

-

Minimum

Recommended

Optimal

System RAM

8GB

16GB

32GB

GPU VRAM

2GB

4GB

6GB+

Minimum: Requirements for application to function, users should expect slow performance, large files may cause crashing

Recommended: Users should experience no performance issues, though slowness may occur with large files

Optimal: Users should not experience any performance issues

Howto identify your Graphics Card

Mac OS

Windows

Step 1

Step 2

Step 3

Step 4

Open About Window

Select the Apple icon on the far left side of your menu bar, and select About this Mac

Open the Report

Select the System Report button

Open Graphics/Displays

Select the Graphics/Displays section from the left edge of the report

Find your GPU

You will see all available graphics cards in this view

Step 1

Step 2

Step 3

Step 4

Open the Run Menu

Hold down the Windows Key and press the letter R on your keyboard.

Open DXDiag

Type dxdiag in the Run window, then press Enter on your keyboard.

View Display Information

Once the DXDIAG program loads, click the "Display" tab.

Find your GPU

Your graphics card name will be listed under the Name field. This is your graphics card!

If you are seeing strange output in DeNoise AI, for example regions with rainbow noise, artifacts, color saturations etc. please give us your image so we can study it and fix the issue in a future update.

Please send us the original image, not the processed image.

Submit them here: https://www.dropbox.com/request/kVW9QPWMQfXEuQXgKqkp

Legal: We do not share your images with anybody. We do not publish your images. Your images are not at any point copied, distributed, or published. At no point are your imaages used for anything other than research and development.

If you are able to launch DeNoise AI as a standalone but you cannot launch as a plugin from Photoshop there are a few things you can do.

Note: this is very common in Photoshop 2020

1. Hold down CMD + SHIFT + G to open the Go to panel.

2. Paste in the path:/Applications/Topaz Labs LLC/Topaz DeNoise AI/Topaz DeNoise AI.app/Contents/Resources/PS_Plugins

to go that folder

You should see the DeNoise AI .plugin file, it should look something like this:

/Applications/Topaz Labs LLC/Topaz DeNoise AI/Topaz DeNoise AI.app/Contents/Resources/PS_Plugins

3. Open a new Finder window using CMD +N

4. Hold down CMD + SHIFT + G to open the Go to Panel

5. Paste the path: /Library/Application Support/Adobe/Plug-Ins/CC

6. Drag and drop a copy of the DeNoise AI .plugin file into the CC folder.

7. Open Photoshop again

8. Right click on your background layer and select "Duplicate" to make a new layer that is not locked. (Plugins cannot be launched on a Locked layer)

Make sure the unlocked layer is selected.

9. Select Filter -> Topaz Labs -> DeNoise AI to launch your plugin

If you have recently purchased Sharpen AI and you still see the reference to your trial at the top of the application:

You can sync ownership for you application by using Help -> Update Ownership

If that doesn't work invoke the login page again with Community -> Switch Users

Make sure you are logging in with the same email address you purchased with

Windows:

When upgrading to version 2.0 of DeNoise AI, you may encounter an issue where DeNoise AI is unable to be launched from within Studio 2. This is caused by a conflicting plug-in file. For Windows users, this can be resolved by following these steps:

1. Open an Explorer Window using Windows key + E

2. Navigate to the DeNoise AI plugin directory

(Default path is C:\Program Files\Topaz Labs LLC\Topaz DeNoise AI\PS_Plugins_x64)

3. Copy the file named tltopazdenoiseaips_x64.8bf using CTRL + C

- Optional: Delete the file named tltopazdenoiseaibetaps_x64.8bf as it will crash Studio 2 if you aren't using the beta version.

4. Open another Explorer window using Windows Key + E

5. Navigate tothe Studio 2 plugin directory (Default path is C:\Program Files\Topaz Labs LLC\Topaz Studio 2\PS_Plugins_x64)

You will now have two Explorer windows open and it will look like this:

6. Copy tltopazdenoiseaips_x64.8bf from the Denoise plugin folder (your first window) to the Studio 2 plugin directory (your second window) and overwrite the previous plugin if it's there.

(Default path is C:\Program Files\Topaz Labs LLC\Topaz Studio 2\PS_Plugins_x64)

7. Go to your top Explorer window. Go up one directory so that you are looking at theC:\Program Files\Topaz Labs LLC\Topaz DeNoise AI folder

8. copy both PS_Pluginsfoldersby selecting PS_Plugins and PS_Plugins_x64 and using CTRL + C

9. In the bottom Window go to: C:\Program Files\

10. If there is not already one there, create a folder named Topaz Labs

11. Go inside the Topaz Labs folder so that you are insideC:\Program Files\Topaz Labs

12. If there is not already one there, create a folder named Topaz DeNoise AI

13. Go inside the Topaz DeNoise AI folder

14. Paste both the two PS_Plugins folders (PS_Plugins and PS_Plugins_x64)

If there is a folder with that name in the directory, overwrite the existing content of the PS_Plugins folders.

15. Open Studio 2 to confirm that the problem has gone away

You are basically copying the plugin files to an old location as a workaround.

We are very sorry for the inconvenience and a fix for this will be deployed in the next DeNoise release from Topaz Labs.

Mac:

1. Open a Finder window

2. Hold down CMD + SHIFT + G to bring up the go to panel.

3. Paste the path: /Applications/Topaz Labs LLC/Topaz DeNoise AI and hit the Go button

4. Open another Finder window using CMD + N

5. Hold down CMD + SHIFT + G to bring up the Go To panel

6. Paste the path: /Applications and hit the Go button

7. You should now have two Finder windows open, one showing the DeNoise AI folder, and one showing the Applications folder.

In the Applications folder (your 2nd Finder window) hold down CMD + SHIFT + N to make a new folder.

Name the new folder: Topaz DeNoise AI

8. Double click the Topaz DeNoise AI folder to go inside it. Your two Finder windows should now look like this:

9. Holding down the alt key select the Topaz DeNoise AI app bundle from the first Finder window and drag and drop it onto the second Finder window to make a copy.

There should be two copies of the app bundle.

You are basically copying DeNoise into the old location so Studio 2 can find it. This is just a temporary workaround until Topaz Labs can deploy the fix for this issue at which time you will be able to delete the copy.

When running Studio 2 again you will see in the Filters menu that DeNoise AI is not longer greyed out.

We understand that this may be very frustrating and we are very sorry for the inconvenience.

After installing Topaz Studio 2, when opening up the application, you may receive an error with the above message with the code (0xc000007b).

Microsoftdownloads page

This is most likely because your windows system is missing a critical dependency. To resolve this issue, Perform the following steps.

1) Go to the and click the link to download theMicrosoft Visual C++ 2015 redistributable update 3 RC.

2) On the next page, select the download link for the 64 bit installer. (vc_redist.x64.exe). Run and install the redistributable then restart Topaz Studio 2.

Below are some Possible Reasons your Gigapixel may be crashing. If the reason does not apply to you please skip it and go to the next possible reason.

1. Special Characters in your UserName

If your Gigapixel is crashing at 1\% it may be because there are special characters in your filename.

We have not yet updated all of libraries to support international character sets.

You have two options to get your Gigapixel back up and running.

1. Rename your user account to have no special characters in it.

How to Rename Microsoft or Local Account in Windows 10

2 Ways to Rename Administrator Account in Windows 8/8.1

Change Your User Name On Windows 7 [How-To]

2. Create a new user with no special characters in the username and run Gigapixel only from that username

This is kind of a pain because you are going to have a new account that you will use just to run Gigapixel for until we get out a fix for this, so you are probably better off going with option 1. But just in case you prefer this method, here are links to the instructions for how to do that.

Create a local user or administrator account in Windows 10

Create a user account in Windows 8.1 and Windows 7

2. You are running Windows Pro

If you are running Windows Pro, please copy this folder:

C:\Users\topaz\YOUR_USERNAME\Roaming\Topaz Labs\Topaz A.I. Gigapixel

and make a matching folder at:

C:\Users\YOUR_USERNAME\AppData\Local\Topaz Labs\Topaz A.I. Gigapixel

Look for your actual username instead of YOUR_USERNAME in the folder path.

Your program assets have been installed to Roaming and they need to be in Local for your program to find them.

Run Gigapixel again to confirm or deny if the problem has gone away.

Mask AI is considered an all-new tool for our users, which is why there is no free upgrade option for it. That said, we will always support our Topaz community and our userbase, so if you own any version of ReMask, you're entitled to a $20 discount on your purchase of Mask AI. This discount can also be used alongside any sales we're running we're running on it as well. Click the link below and log into your account to verify your special pricing eligibility:

Topaz Labs Eligible Account Upgrades

Operating System Requirements

Requirements

Windows

Mac

Operating System

Windows 7, 8, 10 (64-bit only)

OS 10.12 and up

Display Size

800 x 600

1024 x 640

OpenGL Support Level What's this?

OpenGL 3.3

Internet Connection

Required for login only

OpenGL

OpenGL (Open Graphics Library) is the computer industry's standard application program interface ( API ) for defining 2-D and 3-D graphic images. Prior to OpenGL, any company developing a graphical application typically had to rewrite the graphics part of it for each operating system platform and had to be cognizant of the graphics hardware as well. With OpenGL, an application can create the same effects in any operating system using any OpenGL-adhering graphics adapter.

OpenGL specifies a set of "commands" or immediately executed functions. Each command directs a drawing action or causes special effects. A list of these commands can be created for repetitive effects. OpenGL is independent of the windowing characteristics of each operating system but provides special "glue" routines for each operating system that enable OpenGL to work in that system's windowing environment. OpenGL comes with a large number of built-in capabilities requestable through the API. These include hidden surface removal, alpha blending (transparency), antialiasing, texture mapping, pixel operations, viewing and modeling transformations, and atmospheric effects (fog, smoke, and haze).

From whatis.com

HardwareRequirements

Minimum

Recommended

Optimal

System RAM

8GB

16GB

32GB+

Dedicated GPU VRAM

2GB

4GB

6GB+

Minimum: Requirements for application to function, users should expect slow performance, large files may cause crashing

Recommended: Users should experience no performance issues, though slowness may occur with large files

Optimal: Users should not experience any performance issues

Howto identify your Graphics Card

Mac OS

Windows

Step 1

Step 2

Step 3

Step 4

Open About Window

Select the Apple icon on the far left side of your menu bar, and select About this Mac

Open the Report

Select the System Report button

Open Graphics/Displays

Select the Graphics/Displays section from the left edge of the report

Find your GPU

You will see all available graphics cards in this view

Step 1

Step 2

Step 3

Step 4

Open the Run Menu

Hold down the Windows Key and press the letter R on your keyboard.

Open DXDiag

Type dxdiag in the Run window, then press Enter on your keyboard.

View Display Information

Once the DXDIAG program loads, click the "Display" tab.

Find your GPU

Your graphics card name will be listed under the Name field. This is your graphics card!

What is Topaz Studio 2?

Topaz Studio 2 is an intuitiveimage effect toolbox built with Topaz Labs’ powerful photo enhancement technology. It can apply a wide range of effects to your images, and provides a great degree of freedom in creating new looks for all your images using a layer-based system.

What differences are there between Topaz Studio 2 and Topaz Studio Classic?

Studio 2 is an overhaul of the previous Topaz Studio app, which we're calling Topaz Studio Classic. The key differences are as follows:

Pricing change. Instead of paying for each add-on you want to use, Topaz Studio 2 will now be available for a single flat fee of $99.99 that includes all adjustments by default. There will be no free version, except for a 30 day trial.

Full non-destructive layer support. Topaz Studio 2 now has a layer-based system and everything you do is non-destructive. Looks (formerly known as presets) go on their own layers so you can now mix, match, and stack them.

Major UI refresh. Topaz Studio 2 received a major user interface change focused around layers. You can easily drag and drop to rearrange layers, access layer masks, and control blending/opacity. This lends itself to vastly improved usability and workflow.

What are the system requirements for Topaz Studio 2?

You can find a full breakdown of the system requirements needed for Topaz Studio 2 right through this link!

I own a pro adjustment/several pro adjustments for Topaz Studio Classic. Do I get credit towards Topaz Studio 2?

Our upgrade path for Studio 2 is as follows:

If you own Studio adjustments with total list price >$99.99, you’ll receive Studio 2 for free.

If you own Studio adjustments with total list price <$99.99, you’ll receive store credit for the adjustments you do own.

You can find out your upgrade eligibility through this link!

Will all my current plug-ins work with Topaz Studio 2?

At this time Adjust AI, DeNoise AI, and Sharpen AI are compatible with Studio 2 as plugins. We will be adding plugin support for Mask AI in an update coming soon!

Can I transfer my presets from Topaz Studio Classic to Topaz Studio 2?

You can! Simply head to the Help menu at the top of the app and clickMigrate Custom TS1 Presets. Your presets will automatically transfer over to Studio 2 and will populate in your Looks!

Will Topaz Studio 2 fully replace Topaz Studio Classic? Can I have both installed on my system?

Topaz Studio 2 is considered a brand new app, so you can have it installed alongside the original Topaz Studio, which will still be available for download and use even after Topaz Studio 2 has launched.

Can I use .tsp files from the Topaz Studio Classic with Topaz Studio 2?

Topaz Studio 2 does not support .tsp files.

Does Topaz Studio 2 work as a plug-in?

Yes! Topaz Studio 2 will be available as a plug-in for the wide majority of host editors.

How does Topaz Studio 2 fit into my workflow?

For optimal results, we recommend the following:

Import your image to your computer, then run it through JPEG to RAW AI (Optional)

Pass the image through DeNoise AI to remove noise and ensure the cleanest possible image to work with.

Make all your adjustments with Topaz Studio 2.

Scale up the final image using Gigapixel AI (Optional)

What Color Profiles are supported by Studio 2?

Studio 2 supports all major RBG color profiles. It does not support CMYK at this time.

Is there a free trial available for Topaz Studio 2?

There is! You can try it for free by going to the Topaz Studio 2 store page and downloading the app. You'll be prompted to start your 30 day trial once you log in after installing.

How do I purchase download and activate Topaz Studio 2?

To officially own Topaz Studio 2 without any trial restrictions, you simply need to purchase it from the Topaz Labs Web Store and the next time you launch Topaz Studio 2 you will have ownership. You can also select "update product ownership" from the helpdrop down menu as well.

Are there any guides on getting started with Topaz Studio 2?

We have a Studio 2 User Guide

There are also tutorials on the Topaz Labs blog, and video tutorials to our Youtube page as well!

What features are going to be added to Topaz Studio 2?

You can find our road map for features and changes to Studio 2 in the article below:

Studio 2 Road Map

You can also keep an eye on our Changelogs when updates release for more information.

What is the Look Collection from Hazel Meredith, and why do I own it?

The Look Collection from Hazel Meredith is automatically included in your Looks panel when you download Topaz Studio 2 during the introductory promotional period that ends on August 9th. You will find her Looks in several categories and are denoted with "MI" at the beginning of the Look name for Meredith Images. This Look Collection is only available if you purchase Studio 2 during the promotional period and will not be offered again once the sale is over.

I'm missing one of my Studio Classic presets, is there a way of adding it to Studio 2?

While we did try to bring over as many of the popular presets into Studio 2 from Studio Classic, there are a few that haven't made the cut. Not to worry! You can still use our layered adjustment system to recreate the old presets you're missing and then save them as custom looks, giving you ready access to them anytime.

How To Use The Mask AI Trimap

Mask AI uses a three color map, called the trimap, to tell the application what parts of an image to keep, what parts of an image to remove, and how to automatically determine the edges of your mask.

Applying Trimask Colors To Your Image

You will use the brush and fill buttons to apply red, blue and green colors to your image. Brushes can be adjusted to different sizes and the fill buttons will fill in large areas of the image with the selected color.

Mask AI User Guide here.

The Trimap Colors

Red - Red indicates areas you want to cut out of your image, and your image will automatically be filled in as red when you import it. As you complete your trimask, make sure that no red remains on any part of the image you want to keep.

Blue - Areas you want to compute automatically should be painted blue. The brush tool is your friend here, and you can be generous with your blue area around your edges. You want to make sure every edge you want the app to calculate automatically is within the blue "calculate" zone. Once you paint your blue zone, you can paint your cut and keep colors (red and green) closer to your mask edges if needed.

Green - You'll use the brush or fill bucket to paint the remaining areas you want to keep green, and you don't have to paint right to the edge of your "keep" area. Again, you don't have to paint right to the edges with your green. Leave space for the blue areas on the "keep" side of your image.

The end result will be a three color "map" of the areas you want to keep, compute, and remove similar to the image above.

Once your color map is complete click "Compute Mask" and let Mask AI do the work.

Pro Tip: If a particular area does not create a clean mask, zoom in on the trouble area and use a very small brush to paint small "keep" and "cut" sections INSIDE the blue "compute" area of your trimask. This will give our AI model some extra information about what to keep or cut. You don't have to paint the entire area or paint right to the edges of everything. Small lines and dots around the problem area will do the trick.

In this example, the blue water and blue life jacket were similar enough that it helped to mark the straps of her life jacket to mask out the water between the life jacket and the strap.

For a complete guide check out our

If you experience a crash during either the Compute or Auto Compute process, you may need to update your graphics card's driver.

This issue is exclusive to windows machines and is most commonly seen with NVIDIA cards however it may occur with other GPU's as well.

You can find detailed instructions on how to update your driver(s) here:

Updating your GPU

Windows Only:

Navigate to the DeNoise AI plugin directory (Default C:\Program Files\Topaz Labs LLC\Topaz DeNoise AI\PS_Plugins_x64)

Delete the file named tltopazdenoiseaibetaps_x64.8bf as it will crash Photoshop if you aren't using the beta version.

Downloading and Installing: Step-by-Step Instructions

Downloading and Installing for Mac

Downloading and Installing for Windows

Error: Cannot Retrieve Remote Tree

Mac

Download our DeNoise AI Mac Installer

Double-click the download in the bottom left of the screen.

DeNoise AI Full Windows Installer

Or you can find it in the Finder >> Downloads folder.

Follow the prompts in the installer

Restart your computer (optional, but recommended)

Open the application as a standalone (by itself, without a host editor) to make sure it is working. There are a few options to find the software to open it up.

Options 1: Double-click on the shortcut icon on the desktop:

Option 2: Finder >> Applications >> Topaz DeNoise AI Folder >> Click on the DeNoise AI Icon to open software.

Topaz DeNoise AI folder under Applications:

Topaz DeNoise AI Icon inside Topaz DeNoise AI folder:

DeNoise AI can be used as a plugin to external editors. If you normally use a host editor, try using DeNoise AI as a plug-in. If you need more information about this, here is a link to the DeNoise AI FAQ.

Windows

Download our DeNoise AI Windows Installer

Double-click the download in the bottom left of the screen.

Or you can find it in the Downloads folder.

Follow the prompts in the installer

Restart your computer (optional, but recommended)

Open the application as a standalone (by itself, without a host editor) to make sure it is working.

There are a couple of places where you can open up the software.

Options 1: Double-click on the shortcut icon on the desktop:

Option 2: Local Disk (C:) >> Program Files >> Topaz Labs LLC >> TopazDeNoise AI >>Click on the DeNoise AI Icon to open software.

DeNoise AI can be used as a plugin to external editors. If you normally use a host editor, try using DeNoise AI as a plug-in. If you need more information about this, here is a link to the DeNoise AI FAQ.

How to resolve Error: Cannot Retrieve Remote Tree

This issue can be resolved by using our Full Installer. DeNoise AI Mac Full Installer or DeNoise AI Windows Full Installer.

DeNoise AI Full Mac Installer

To update to the latest version v2.0.0 of DeNoise AI, you will need to manually uninstall v1.3.3 from your computer( see uninstall instructions on our FAQ page ) and reinstall Denoise AI using the appropriate installer below:

DeNoise AI Mac Installer

DeNoise AI Windows Installer

v 2.0.0

January 23, 2020

New Features:

Added batch processing of multiple images in standalone

Added batch processing of multiple images in Lightroom plugin

Fix:

Addressed minor bugs

Change:

Implemented new installer framework

Split-view swiping has been temporarily removed

v 1.3.3

December 19, 2019

Fix:

General bug fixes

Change:

Add ability to open log folder from inside DeNoise AI

Security Update

v 1.3.2

October 24, 2019

Fix:

Fixed an issue that caused DeNoise AI to crash if the file name or path contained non-Latin characters.

Fixed an issue that prevented the in-app updater to run.

Fixed an issue that caused DeNoise AI to ignore the file's orientation metadata.

Change:

Updated authentication to better handle firewalls.

v 1.3.1

October 9, 2019

Fix:

Fix DPI issue that caused some images to appear squished in some photo editors

v 1.3.0

October 3, 2019

Change:

Substantially improved processing speed

v 1.2.1

August 2, 2019

Fix:

Fix crash on export with TIFF files caused by metadata issue

Fixed issue preventing tiff files from opening on windows machines

v 1.2.0

July 17, 2019

Change:

Substantially reduced edge artifacts introduced in previous version while maintaining shadow details.

v 1.1.1

May 24, 2019

Change:

Improved Metadata Support

Fix:

When using the application as an Adobe Lightroom plugin, the apply button would not be enabled preventing the image from being saved and the application from being closed

v 1.1.0

May 22, 2019

New Features:

New option to apply “Auto” mode when your image is opened has been added to the preference window

The current file name is displayed in the title bar

AI Clear controls and models have been added to the application

New “Auto” button scans your image and sets control values to recommended levels

New “Reset” button sets control values back to initial values

The selections made in the “Save Image As” will now be remembered

Changes:

Revised application user interface

The application version and the number of days remaining in a trial (if the application is in trial mode) are now displayed in the top toolbar instead of the application title bar

The icon to display the preview of the input or output file has been replaced with a hyperlink that displays the path and name of the file.

Improved plugin support

Improved processing models for DeNoise functionality

Fixes:

Windows - For displays that use a high scale (to increase the size of text on high resolution displays), the product tour may become impossible to close

The Application may fail to install or run when folder or file names contain non-latin characters

When control values were set to zero, the image was still being processed

The application would fail to identify that changes had been made to the image and would not ask to save it before closing or opening a different image

Improved metadata support

Improved handling of details in shadow

Fixed color shifting

v 1.0.3

April 19th, 2019

Fix:

Fixed Black Output Image Issue

v 1.0.2

April 19th, 2019

Fix:

Fixed crashing issues caused by 1.0.1

v 1.0.1

April 17, 2019

New Features:

UI now adapts when opened in Lightroom

File type now used the last saved file type

Change:

Reduced post processing memory usage

Fix:

Fixed repeated suffix bug

You can look up your license keys by logging into your account. Serial and showkeys will be stored under a different account that only we have access to at the moment.

Please contact support if youcan't find your keys listed under your account and we'd be happy to sort this out for you.

If you can, pleaselist the product keys missing along with the following information to make our search process faster:

Other email(s) that might have been used to make the purchase.

Products missing/license keys (if you have them).

Purchased from? (i.e. Share-it (our old alternative payment system), a trade show, or directly from our website).

Compatibility:

Elements 13-15

Elements 2018-2020

Using your Topaz Labs plug-ins with Adobe Photoshop Elements is easy. Elements will usually find your Topaz Labs products on its own. You can find them by opening an image in Elements, then openingthe 'Filter' menu.

If you do not see your plug-in under the 'Filter' menu, here's how to add it.

Mac

Open the 'Adobe Photoshop Elements 2019 Editor' menu and select 'Preferences>Plug-ins'

Check the 'Application Plug-ins Folder' box, then click 'Choose.'

Select the folder for the application from the 'Applications' folder, then click 'Choose.'

Windows

Open the 'Edit'menu and select 'Preferences>Plug-ins'

Check the 'Additional Plug-ins Folder' box, then click 'Choose.'

In the "Browse for Folder" menu, navigate to OS (C:)>Program Files>Topaz Labs> then select the folder of the application you would like to use in Elements. Press OK.

You will need to close and re-open Elements for your application to show up in the 'Filter' menu.

Depending on your Mac OS security settings, your Topaz Labs app installation may be interrupted by a window that looks like this:

by following this link.

To open our apps regardless of your security settings, follow these steps:

In the Finderon your Mac, locate the app you want to open.

Don’t use Launchpad to do this. Launchpad doesn’t allow you to access the shortcut menu.

Control-click the app icon, then choose Open from the shortcut menu.

Click Open.

The app is saved as an exception to your security settings, and you can open it in the future by double-clicking it just as you can any registered app.

Apple's support website has an article with more information on its security settings with additional troubleshooting steps if you need them. You can access it

We do not offer backup discs as software purchased from our website is download only.

In case your computer ever crashes or you end up losing your software, the plug-ins can simply be re-downloaded onto your system from topazlabs.com/downloads without any additional charge.

If you receive Error Code 2007 or a greenish tint within Topaz Clarity and/or Detail, this is an indicator that you have Avast Antivirus software installed. Avast is currently incompatible with both Topaz Clarity and Topaz Detail.

By uninstalling Avast and replacing it with a different software, it should dispose of the problem.

This is a problem our development team is currently aware of, and will try to address with future upgrades of the products.

Software Requirements

Operating System

Windows: Windows 7, 8, 10 (64-bit only)

Mac: macOS version 10.12 (Sierra) and above

We currently do not support Linux-based operating systems.

Graphics Drivers and OpenGL

Your system's graphic drivers need to be fully up to date, which you can accomplish by following this guide:

Updating your GPU

Our apps also requireOpenGL version 3.3 or later.

Hardware Requirements

CPU

Intel

AMD

Minimum

Intel i5 or equivalent (3.0GHz and above)

Ryzen 5 or equivalent (3.0GHz and above)

Recommended

Intel i7or greater(4GHz and above)

Ryzen 7 or greater (4GHz and above)

A note on openVINO:Topaz Labs apps support Intel's openVINO toolset for high-speed CPU-based rendering. If you are currently using an Intel CPU, you can enable openVINO in the Preferences menu of any of our apps.

GPU/Graphics Card

Nvidia

AMD

Minimum

2GB of dedicated VRAM (GT 740 or greater)

2GB of dedicated VRAM (Radeon 5870 or greater)

Recommended

4GB of dedicated VRAM (GTX 970 or greater)

4GB of dedicated VRAM (Radeon RX 460 or greater)

Optimal

8GB of dedicated VRAM (GTX 1080 or greater)

8GB of dedicated VRAM (Radeon RX 580 or greater)

Minimum: Requirements for application to function, users should expect slow performance, large files may cause crashing

Recommended: Users should experience no performance issues, though slowness may occur with large files

Optimal: Users should not experience any performance issues

RAM

Minimum:8GB

Recommended: 16GB

Optimal: 32GB

Monitor

A monitor that outputs at a resolution of at least1024 x 768is recommended.

Windows

Download our Gigapixel AI Windows Installer

Double-click the download in the bottom left of the screen (Note: You can also find it in your Downloads folder}

Follow the prompts in the installer

Restart your computer (optional, but recommended)

Open the application as a standalone to make sure it is working

Mac

Download our Gigapixel AI Mac Installer

Double-click the download in the bottom left of the screen (Note: You can also find it in your Downloads folder}

Follow the prompts in the installer

Restart your computer (optional, but recommended)

Open the application as a standalone to make sure it is working

Offline Installers

Gigapixel AI Mac Offline Installer

Gigapixel AI Windows Offline Installer

Previous Version Installers

Gigapixel AI Previous Version Mac Installer

Gigapixel AI Previous Version Windows Installers

If you have an image or set of images that are always crashing, it is possibly caused by some unusual meta data in your file.

Please use a metadata wiping service, such as this free one online at verexif.com

to wipe the meta data from the problematic image and process your image again.

If you have Photoshop:

1. Open the image that is causing the crashing in Photoshop

2. File -> Export -> Export As

2. Make sure that when you export, you export with Metadata set to None, and make sure that "Embed Color Profile" is not checked.

If you do not have Photoshop please re export your image with the meta data and color profile data removed and try running your image in your Topaz AI software again.

If you are seeing this error message it means that your installer was unable to install correctly.

1. Go to topazlabs.com/downloads and download the latest installer for you product. You may have an old installer that is defective. Downloading the latest installer from the downloads page will eliminate this possibility.

2. Run the installer again.

3. If you still cannot successfully install your program, login as an administrator and try to install from that user name.

4. If you still cannot successfully install your program, please try disabling any antivirus software that you have running and try running the installer again.

If your installer still cannot correctly install your program, please contact Topaz Labs Tech Support.

If you are seeing grid artifacting in DeNoise AI,

1. Go to your Preferences panel using File -> Preferences for Windows or DeNoise AI -> Preferences for the Mac.

2. Click the "Advanced Preferences" button

3. Set "Enable discrete GPU" to "No"

This will cause the image to process on the CPU instead of the GPU. This will probably make your image process slower but will eliminate the artifacting.

Grid artifacting is known to happen for some images but not all images, so hopefully you will only need this workaround rarely and for a few images while we improve our neural net to address these edge cases.

About Our Company

Who are Topaz Labs?

Topaz Labs is a privately owned company with offices in Addison, TX. We use the most advanced developments in visual processing technology to create powerful software products for photographers and digital artists alike.

What is Topaz Labs' Mission?

We strive to make the finest photo editing experience you can find. We believe the best products are capable to get out of the way, allow a user to focus on their task at hand, and complete their task painlessly. It’s a marriage of technology, usability and overall experience that allows it all to work. To achieve that at Topaz Labs, we work continuously to improve every aspect of our business, from our customer service to our website to our products to the technology that power them. We firmly believe that the only way to create great products is to learn and constantly improve upon them, and so we release many updates that enhance the functionality and usability of the software.

About Our Software

How does Topaz Labs' AI Technology Work?

To summarize, we train an Artificial Neural Network with millions of blur-sharp image pairs. The neural network will eventually “remember” what the sharp image should look like if it sees a blurry image. After months of training, we then upload a blurry image to the neural network and ask it to sharpen it. The network will recall what it has learned from all the image pairs it trained with and will attempt to apply the same changes to the new blurry image that it saw in previous sharp images. Click here to find out more about our AI technology.

Do all of your applications use AI technology?

No, only our AI lineup of apps use artificial intelligence technology.

Do I need a powerful computer to run your apps?

Due to the intense number of calculations used by artificial intelligence algorithms, we do have minimum system requirements for all of our apps. You can find them right through this link.

Are any of your apps coming to iOS/Android?

The AI apps require a notable amount of processing power, which mobile devices including iPads simply cannot output at this time.

I'm having trouble with an app! Where can I go for help?

We have a sizable help center with dozens of articles that cover the majority of questions and concerns you might have with Topaz Labs software. If your problem lies outside of the scope of the knowledge base, you can always contact our support team and we’ll provide further assistance.

Do you have any video tutorials for your software?

Our YouTube page hosts a wide variety of videos covering all our software. There are also several tutorials made by our affiliates that you can find around YouTube.

Do you have any text guides for your software?

You can find text guides on our official blog. We post tutorials quite frequently, and you can browse the archives for older tutorials.

How many different computers can I install my software on?

The software license for each of our apps is good for up to two different computers.

I purchased some of your new apps but didn't get any license keys! Where can I find them?

License keys are only used with our legacy plug-ins. For newer applications, like our AI lineup and Topaz Studio 2, we instead have an account-based authorization system. Simply log into your account when first starting up one of the apps and your credentials will be verified automatically!

About Our Community

How do I become an affiliate with Topaz Labs?

We have a page for our affiliate program that details everything it offers and the sign-up process. Click here to visit it.

How do I become an beta tester for Topaz Labs?

You can sign up for the Beta testing program online on our community forum. Once you create an account: Go to Settings then Permission Groups, select the Beta group and enter your system info there to apply. Once approved, you will see a new Beta testing forum when you log in. Because we maintain a limited number of beta testers, we may temporarily stop accepting requests at times.

I’m hosting an event/convention and I’d like some Topaz Labs software as gifts/prizes. Could Topaz Labs assist me with that?

Contact our support team explaining the details of your event/convention and we'll do our best to accommodate your request.

Do you offer any discounts for students/teachers?

Send proof of your academic enrollment or formal teaching position to our support team and we'll send you a coupon.

Using your Topaz Labs plug-ins with ON1 Photo RAW is easy. Unlike Photoshop, where a plug-in is 'invoked' from a plug-ins menu, ON1 allows you to send your images to an external editor.

NOTE: Only Sharpen AI, DeNoise AI, and Topaz Studio are compatible with ON1 Photo RAW

To use your Topaz Labs product with ON1 Photo Raw, right-click on the image and select "Send to other application..."

You can also use "File>Send to Other Application..."

Next, select the Topaz Labs application that you would like to use to edit your image

Once you have chosen your application, you'll be asked whether you would like to make a copy of the image for editing or if you would like to edit the original. If you choose to edit a copy of the image, you'll have several options for file type, color space, bit depth, and resolution. Just click "Copy Options"

Once you've finished making your edits in your Topaz Labs application, just save the image and re-open it in ON1 to continue your workflow.

If you're experiencing an error message similar to the following:

Code execution cannot proceed because VCOMP140.DLL was not found.

Or any other errors that include a missing .dll file, you'll need to download Visual C++ to your computer. Follow the instructions below:

1. Head to the Microsoft Visual C++ Redistributable website.

2. Select your operating system's language then hitDownload.

3.Select the .exe option that corresponds to your OS (You'll want to use the x64 one) and then choose the Next button.

4. Download then install the redistributable.

5. Restart your computer once the installation is complete.

6. Launch Studio 2 once again.

Common DLL files you might receive and error for include:

VCRUNTIME140.dll

VCOMP140.dll

Compatibility:

Photoshop Creative Suite 4-6

Photoshop CC 2016-2020

Setup for AI Products, Studio 2:

Close and Quit out of Photoshop

Download your installer

Restart your machine

Install the program without any other applications running

Open the program as a standalone first to make sure it's working for you

Close the program

Open Photoshop and try invoking the plug-in

Setup for Classic Plugins:

Close and Quit out of Photoshop

Download your installer

Restart your machine

Install the program without any other applications running

Open Photoshop and try invoking the plug-in

Please be aware that you can still use your classic Topaz Labs plugins, but they are no longer sold or supported by Topaz Labs.

Something Went Wrong on Windows:

Check that you have a link to your plugin file in the appropriate Photoshop plugin folder.

Photoshop CC 2018, 2019, 2020 - C:\Program Files\Common Files\Adobe\Plug-ins\CC\

Photoshop CC 2015.5 - C:\Program Files\Common Files\Adobe\Plug-ins\CC\

Photoshop CC 2015 - C:\Program Files\Adobe\Adobe Photoshop CC 2015\Plug-ins\

Photoshop CC 2014 - C:\Program Files\Adobe\Adobe Photoshop CC 2014\Plug-ins\

Photoshop CC (2013) - C:\Program Files\Adobe\Adobe Photoshop CC\Plug-ins\

This folder will be full of Windows shortcuts that point to your Topaz Labs plugin file.

This folder should look something like this:

The little arrows on the folder icon indicate that this is a Windows shortcut.

If you right click on one of those links and choose "Open Folder location",

you will be take to where your Topaz Labs plugin files are. For example for Topaz Labs DeNoise AI, selecting "Ope Folder location" will take you to "C:\Program Files\Topaz Labs\Topaz DeNoise AI"

where you will see two folders, PS_Plugins, and PS_Plugins_x64

If you are using 32 bit Photoshop your plugin file will be in the PS_Plugins folder.

If you are using 64 bit Photoshop, your plugin file will be in the PS_Plugins_x64 folder.

Going into that folder you will see a file something like this:

It is a file with a .8bf file extension. That is the plugin file that will open your Topaz Labs photography software when you invoke it as a plugin from Photoshop. If that file is not there, your plugin will not work.

If any of these things are missing, please run your Topaz Labs installer without any other programs running and verify that these files have been installed correctly before opening and running Photoshop again to test your plugin.

If you can confirm that these files are there and your plugin still does not work, it is possible that these files have become corrupted. Please delete the link file in your Photoshop plugins folder eg. "C:\Program Files\Common Files\Adobe\Plug-Ins\CC"

and run your Topaz Labs installer again from start to finish with no other applications open. Please contact Tech Support if you still cannot get your plugins working for you in Photoshop.

How to Migrate Presets from Classic Studio to Topaz Studio 2:

You created presets in Classic Studio and you loved them. You want to keep them but you also want all the cool features in Studio 2. No problem! We've made a handy little tool for you!

1. Open Studio 2

2. Go to the Help drop down menu and choose "Migrate Custom TS1 Presets"

3. Choose whether you want to migrate the custom presets you created, presets you did not create but have marked as a Favorite, or both

4. Done! You will be able to find these presets now under your "My Looks"

Missing Presets?

Please submit a support ticket with your database attached. Below are instructions to find it.

Windows:

Open a File Explorer window

Enter the following in your navigation bar:

C:\Users\adamd\AppData\Local\Topaz Labs\Topaz Studio\QML\OfflineStorage\Databases

Select the SQLITE File

Mac:

Find your database:

Open a Finder window and choose Macintosh HD

Users -> (Your User Account) ->Library -> Application Support -> Topaz Labs -> Topaz Studio -> tgrc

If Migration of Presets Didn't Work:

Only the most current version of Topaz Studio 2 allows the migration of presets. If the migration of the presets from Classic Studio do not go over to Topaz Studio 2, try performing a full reinstall of using these instructions:

Topaz Studio 2 Windows:

Un-install

1) Open Windows File Explorer

2) Go to C:\\Program Files\Topaz Labs LLC\

3) Delete the entire Topaz Studio 2 folder

Re-install

1) Click this link to download the latest version of Studio 2, but do not install it yet

2) Reboot your computer

3) Install the program without any other applications running

4) Open Studio 2 as a standalone to make sure it's working for you

Or

Topaz Studio 2 Mac:

Un-install

1) Open Finder

2) Go to your Applications folder

3) Delete the entire Topaz Studio 2 folder

Re-install

1) Click this link to download our Studio 2 Mac Installer but do not install it yet

2) Reboot your computer

3) Install Studio 2 without any other applications running

4) Open Studio 2 as a standalone first to make sure it's working for you

Operating System Requirements

Requirements

Windows

MacOS

Operating System Version

Windows 7, 8, 10 64-bit support only

macOS 10.12 and up

Display Size

800 x 600

1024 x 640

OpenGL Support Level What's this?

OpenGL 3.3

Internet Connection

Required only for login

OpenGL

OpenGL (Open Graphics Library) is the computer industry's standard application program interface ( API ) for defining 2-D and 3-D graphic images. Prior to OpenGL, any company developing a graphical application typically had to rewrite the graphics part of it for each operating system platform and had to be cognizant of the graphics hardware as well. With OpenGL, an application can create the same effects in any operating system using any OpenGL-adhering graphics adapter.

OpenGL specifies a set of "commands" or immediately executed functions. Each command directs a drawing action or causes special effects. A list of these commands can be created for repetitive effects. OpenGL is independent of the windowing characteristics of each operating system but provides special "glue" routines for each operating system that enable OpenGL to work in that system's windowing environment. OpenGL comes with a large number of built-in capabilities requestable through the API. These include hidden surface removal, alpha blending (transparency), antialiasing, texture mapping, pixel operations, viewing and modeling transformations, and atmospheric effects (fog, smoke, and haze).

From whatis.com

HardwareRequirements

-

Minimum

Recommended

Optimal

System RAM

8GB

16GB

32GB

GPU VRAM

2GB

4GB

6GB+

Minimum: Requirements for application to function, users should expect slow performance, large files may cause crashing

Recommended: Users should experience no performance issues, though slowness may occur with large files

Optimal: Users should not experience any performance issues

Howto identify your Graphics Card

Mac OS

Windows

Step 1

Step 2

Step 3

Step 4

Open About Window

Select the Apple icon on the far left side of your menu bar, and select About this Mac

Open the Report

Select the System Report button

Open Graphics/Displays

Select the Graphics/Displays section from the left edge of the report

Find your GPU

You will see all available graphics cards in this view

Step 1

Step 2

Step 3

Step 4

Open the Run Menu

Hold down the Windows Key and press the letter R on your keyboard.

Open DXDiag

Type dxdiag in the Run window, then press Enter on your keyboard.

View Display Information

Once the DXDIAG program loads, click the "Display" tab.

Find your GPU

Your graphics card name will be listed under the Name field. This is your graphics card!

Topaz Studio 2 can be used as both a standalone application and plugin for Photoshop, Lightroom, etc. Select your host editor for step-by-step setup instructions for Topaz Studio 2.

Adobe Photoshop CC

Topaz Studio 2 should automatically configure itself for Photoshop CC when it installs on your computer and you should find it under Filters>Topaz Labs>Topaz Studio 2.

If you have it installed and you are still not able to find it in your filters menu, try re-installing the application. You can use our Topaz Studio 2 Mac Installer or Topaz Studio 2 Windows Installer.

If you're still not able to find it, you can manually configure it using the following steps:

Mac

Windows

Open 'Finder'

Select Go>Go to Folder

Skylum Luminar

Copy and paste the following path:/Applications/Topaz Studio 2/Topaz Studio 2.app/Contents/Resources/PS_Plugins/TopazStudio2.plugin

Click 'Go'

Right-click (or ctrl+click) on the 'TopazStudio2.plugin file'

Select 'Copy "TopazStudio2.plugin"'

Open your Applications folder

Go to /Applications/Adobe Photoshop CC [year number]/Plug-ins

Paste "TopazStudio2.plugin" file in the "Plug-ins" folder

Open 'Windows Explorer'

Go to C:\Program Files\Topaz Labs\Topaz Studio 2\PS_Plugins_x64

Right-click and copy the "tltopazstudiops_x64.8bf" alias file

Navigate to C:\Program Files\Adobe\Adobe Photoshop CC\Plug-ins

Right click in this folder, next to Generator, and paste the file here

Restart Photoshop CC and try invoking your plug-in once more

Adobe Photoshop CS

Select your operating system for step-by-step configuration instructions for Studio 2 and Photoshop CS

Mac

Windows

Go to your preferences menu in Photoshopand select Plug-ins.

Check/enable the Additional Plug-ins Folder option then click Choose.

Navigate to: Computer/Macintosh HD/Library/Application Support and select the Topaz Labs folder. If you cannot find this folder, pressCommand + Shift + C to open the Computer Directory.

Be sure you are selecting the entire Topaz Labs folder.If you select a plugin folder, you will add just that one plugin to the Filter menu, but all other plugins will not show.

Click OK to save your changes, then restart Photoshop. Once Photoshop opens, go to your Filter menu and you should be able to access Topaz Labs.

Please click on Editin the top menu and select Preferences Plug-Ins..

Check/enable the Additional Plug-ins Folder option then click Choose.

After that, please navigate to:

64bit OS - C:\Program Files (x86)\

32bit OS - C:\Program Files\

Then, select the Topaz Labs folder

Be sure you are selecting the entire Topaz Labs folder.If you select a plugin folder, you will add just that one plugin to the Filter menu, but all other plugins will not show.

You should see the file path below in Photoshop's Plug-Ins Preferences. From here, click OK to save your changes, then restart Photoshop. Once Photoshop opens, go to your Filter menu and you should be able to access Topaz Labs.

Adobe Lightroom

To use Topaz Studio 2 in Lightroom, follow these steps:

Preferences External Editing

In the Additional External Editor section, under preset please select "Choose" and search for your Studio 2. Make sure you have the application selected (make sure it is the actual icon and not the entire folder).

Next click on the preset drop down menu and select “save current settings as a new preset” and enter the name of your application

Now that you have Topaz Studio 2 set up as a external editor, just click Photo>Edit In>Topaz Studio 2

Note: For Topaz Studio 2 to save back to Lightroom you will have use to "File Save" in order to save.

Adobe Photoshop Elements

Using your Topaz Labs plug-ins with Adobe Photoshop Elements is easy. Elements will usually find your Topaz Labs products on its own. You can find them by opening an image in Elements, then openingthe 'Filter' menu.

To manually configure Topaz Studio 2 for Photoshop Elements, follow these steps:

Mac

Windows

Open the 'Adobe Photoshop Elements 2019 Editor' menu and select 'Preferences>Plug-ins'

Check the 'Application Plug-ins Folder' box, then click 'Choose.'

Select the folder for the application from the 'Applications'folder, then click 'Choose.'

You will need to close and re-open Elements for your application to show up in the 'Filter' menu.

Open the 'Edit'menu and select 'Preferences>Plug-ins'

Check the 'Application Plug-ins Folder' box, then click 'Choose.'

In the "Browse for Folder"menu, navigate to OS (C:)>Program Files>Topaz Labs> then select the folder of the application you would like to use in Elements. Press OK.

You will need to close and re-open Elements for your application to show up in the 'Filter' menu.

You can use Topaz Studio 2 by opening an image in Luminar 3, then navigating to 'Edit>Plugins'. Studio 2 may show up here, but if you don't see it, check under the 'Other' menu.

If you do not see your Topaz Studio 2 under the 'Other' menu, here's how to add it:

Under the same 'Edit>Plugins>Other' menu, select 'Open Plugin...'.

Select the folder for the application from the 'Applications' folder, then click 'Open'

You may need to close and re-open Luminar 3 before your plug-in appears in the 'Plugins' menu.

Step 1:

Windows:Go to Edit -> Preferences

Mac:Go to Affinity Photo -> Preferences

Step 2:

Navigate to the Photoshop Plugins option

Step 3:

Under "Plugin Search Folders" click the Add button.

Step 4:

Windows:Choose the following file path and select the entire Topaz Labs folder:

C:\Program Files\Topaz Labs

Mac:Follow the path shown and choose your desired program folders individually

Restart Affinity Photo and repeat Steps 1 and 2.

Click on the available Plugin Search Folder (s)

Select the checkbox near the bottom of the screen indicating Allow "Unknown" plugins to be used.

Click Close and restart Affinity Photo Again.

Your plugins will now show under Filters -> Plugins

Ready to get started? Just select the link below for your operating system:

Mac OS 10.12 and Above

Windows 7 and Above

Downloading and Installing: Step-by-Step Instructions

Windows

Download our Sharpen AI Windows Installer

Double-click the download in the bottom left of the screen (Note: You can also find it in your Downloads folder}

Follow the prompts in the installer

Restart your computer (optional, but recommended)

Open the application as a standalone (by itself, without a host editor) to make sure it is working

If you normally use a host editor, try using Sharpen AI as a plug-in (Note: Having trouble using Sharpen AI in your host editor? See "Using Sharpen AI with a Host Editor")

Mac

Download our Sharpen AI Mac Installer

Double-click the download in the bottom left of the screen (Note: You can also find it in your Downloads folder}

Follow the prompts in the installer

Restart your computer (optional, but recommended)

Open the application as a standalone (by itself, without a host editor) to make sure it is working

If you normally use a host editor, try using Sharpen AI as a plug-in (Note: Having trouble using Sharpen AI in your host editor? See "Using Sharpen AI with a Host Editor")

Error: chmod 777 (Mac)

This error code occurs for Mac users and means that Sharpen AI cannot write the contents that it needs to in the specified folder and is caused by insufficient installer permissions.

Sharpen AI Previous Version Windows Installers

How to Fix this Error

Right-click (control+click) the installer in your downloads folder

'Get Info'

Click on thein the bottom right corner of the window

Set all permissions in the list from "Read only" to "Read & Write"

Run the installer again

Error: Cannot Retrieve Remote Tree

This issue can be resolved by using our offline installer. Sharpen AI Mac Offline Installer or Sharpen AI Windows Offline Installer.

Offline Installers

Sharpen AI Offline Mac Installer

Sharpen AI Offline Windows Installer

Previous Version

Sharpen AI Previous Version Mac Installer

Adjust AI Frequently Asked Questions

1) What is Adjust AI?

Adjust AI leverages machine learning to analyze and transform ordinary photos into lively, vivacious images that would normally require time-consuming, manual adjustments. Adjust AI is the fastest way to achieve ultimate clarity, detail, contrast, and an eye-catching aesthetic with minimal user input.

2) What should I use it for?

Want to quickly fine-tune your image? Adjust AI includes cutting-edge enhancements to give you the ingredients you need to make your photos pop! This combination of technology only exists here.

TOPAZ CLARITY

Topaz Clarity is the modern version of the Contrast slider, with better technology and better results. Topaz Clarity intelligently enhancescontrast and clarity using proprietary technologythat eliminates the common problems of artifacts and halos. With Clarity, you can quickly manipulate your macro, midrange, and overall contrast withouthalos or noise, all while maintaining a natural feeling and tonality in your image.

TOPAZ DETAIL

Topaz Detail takes a fundamentally different approach to detail enhancement. Instead of haphazardly increasing edge contrast, Topaz Precision Detail carefully figures out which parts of your image are “detail” and which are not. Topaz Detail then lets you independently adjust small, medium, and large amounts of detail inside the shadows and highlights of your image. The boost controls are used to refine the smaller (or weaker) small, medium and large details and are relative to the settings of their corresponding detail sliders. The higher the setting of the detail slider is the more intense the effects of the boost slider will be. You will generally see more details (in number) affected when you adjust the boost sliders.

Occasionally you may notice that in the process of enhancing detail your image may appear slightly grainy or noisy. This occurs because the smallest details present in your image are being enhanced and begin to stand out more. To counteract this, simply lower the Small Boost slider and it will remove the noise-like details and smooth out your image in a pleasant way. You can easily add the appearance of depth to your image by increasing the Large Detail slider; this can also intensify shadow areas.

3) What File Types are supported by Adjust AI?

Supported files types:

.png

.tiff

.jpeg

4) What Color Profiles are supported by Adjust AI?

Adjust AI supports all major RBG color profiles. It does not support CMYK at this time.

5) What about RAW File Types?

Adjust AI supports many different kinds of RAW file types, such as DNG (digital negative), and camera specific files, such CR, ARW, and ORF files. However, many of these files contain data that Adjust AI may not know how to read yet. If you experience any issues with using your RAW files, please submit a support request to our Support team with the image included. We use these files to improve RAW support for future versions.

6) When should I use Adjust AI in my workflow?

To achieve the best results with Adjust AI, Topaz Labs recommends the following workflow:

Import photo. Use JPEG to RAW AI to restore RAW editing capabilities if needed.

Apply noise reduction with DeNoise AI.

Make any composition, cropping, or straightening adjustments desired in Topaz Studio.

Apply Adjust AI and make any further tweaks.

7) Is Adjust AI a plugin or standalone only.

Adjust AI can be used as both a plugin and a standalone.

8) How do I use Adjust AI as a plugin with my Host Editor?

See our Host Editor Guides section

9)Why does it take so long for Adjust AI to process?

Adjust AI uses resource intensive AI technology that inherently takes a long time to analyze and correct each image you process through the application. This technology makes multiple calculations for each pixel to intelligently modify the data in your image. This adds up to hundreds of thousands, sometimes millions of calculations that must be performed. That's a big tax on your computer system, so be patient!

10) How do I start a trial?

First, if you are new toTopaz Labs, you'll need to create an account on the Topaz Labs My Account Page. Then, just download Adjust AI from the our Topaz Labs Download Page, login using your account information, and select "Start Trial" to begin your free 30-day trial.

11) How do I purchase download and activate Adjust AI?

To officially own Adjust AI without any trial restrictions, you simply need to purchase Adjust AI from the Topaz Labs Web Store and the next time you launch Adjust AI you will have ownership. You can also select "update product ownership" from the helpdrop down menu as well.

How to start the trial?

Starting a trial is very simple. Simply download Gigapixel AI fromthe Topaz Labs Downloads Page then login with yourTopaz Labs account credentials. You will be asked to purchase or start a trial.

How do I purchase, activate and download?

To officially own Gigapixel AI without any trial restrictions, you simply need to purchase Gigapixel AI from the Topaz Labs Web Store and the next time you launch Gigapixel AI you will have ownership.

Can you pause an image?

You can pause an image after you have more than one image inthe image list. The application will pause after the initial image has finished processing. I recommend using this feature when you need to use other applications on your computer or to relieve some memory to speed up other processes on your computer.

What file types does Gigapixel AI support?

Supported files types:

.png

.tiff

.jpeg

RAW files

Learn More: Supported File Types

What Color Profiles are supported by Gigapixel AI?

Gigapixel AI supports all major RBG color profiles. It does not support CMYK at this time.

How do I preview the results?

You simply double click on the image and your image will open with your default image preview on your computer.

Can I use Gigapixel AI for Video?

We now have Gigapixel AI for Video! You can find it at videoai.topazlabs.com

Trained on thousands of videos and combining information from multiple input video frames,Topaz Gigapixel AI for Videoenlarges your video up to 8k resolution with true details and motion consistency.

Why is it so slow?

Gigapixel AI uses resource-intensive AI technology that inherently takes a long time, even more so than our other AI technology (AI Remix or AI Clear). The process takes over a million calculations per pixel to upsample your images so these calculations take time, but still better than our leading competitor.

Gigapixel AI appears to hang or crash immediately on processing, and Task Manager says it's not using any processing power?

Your graphics card is unsupported, or you have insufficient system or graphics memory. Please refer to the Gigapixel AI System Requirements page to learn more.

How do you add images to Gigapixel AI?

Drag and drop a folder containing images, or select multiple images and drag them into the main GigaPixel AI application window. You can also click it and select any number of images to import.

I added several images, but it's not upsampling them??

After adding images, youwill see a panel slide in from the right. This contains options that should be set before a file is an output. When you are ready to begin processing, hit "Start" in the bottom right corner.

My program immediately crashes or never completes processing.

Your graphics card, system memory, or graphics memory are inadequate for GigaPixel AI. A modern dedicated graphics card (NVidia or ATI non-mobile/laptop versions) is strongly recommended, but laptop users could get by with an Intel Integrated 4500 or better and 8GB or RAM, depending on the image size. Please refer tothe Gigapixel AI Minimum Requirements page to learn more.

Why is Gigapixel AI not a plugin?

Because Gigapixel AI changes the fundamental properties of an image file, the host editor believes an issue has occurred when it attempts to return the image.

I clicked cancel or pause but nothing happens??

Cancel will only allow you to proceed until one image has been fully processed. This is a limitation of our engine. Pause will only suspend processing in the same way.

When should I use Gigapixel AI in my workflow?

I would generally use Gigapixel AI to finish an image that has been tweaked in Studio, Photoshop or other tools. This would minimize the amount of work needed to fine-tune the image itself. GigaPixel AI is especially useful to create a large scale (e.g. posters, wallpapers) of smaller photographs. The exception to this rule is for low res images that don't have a good source image, We recommend using it first so you have the best source information to work within your edits.

My computer is very slow while using Gigapixel AI. I'm seeing 100\% GPU usage.

GigaPixel AI is a GPGPU application ("general processing graphics processing unit"). Unlike a CPU application, the technology we use cannot be throttled to use less than the maximum it requires. If you don't have a strong GPU or a dual GPU setup, this will result in a noticeable slowdown until GigaPixel AI is finished. To minimize impact, GigaPixel AI could be run overnight on a large set of images at once.For more information please visit the Gigapixel AI Minimum Requirements page.

Why does Gigapixel add artifacts to my image?

It doesn't, but if the original image already has visible but subtle 'artifact,' GigaPixel AI will make the artifacts more obvious. This is the proper nature of the technology, which attempts to preserve the image in full fidelity. We have added a different model that reduces noise while upsampling, but GigaPixel AI is not designed as a noise reduction tool in any capacity.

The exception to this rule is for low res images that don't have a good source image, We recommend using it first so you have the best source information to work within your edits.

What is so "artificially intelligent" about Gigapixel AI?

Most software will merely interpolate between existing pixels to 'fill in' missing parts of an image when it is upscaled. GigaPixel AI was trained with similar images at different resolutions so that over time it began to 'learn' how each particular image should be upscaled.For more information about the technology behind Gigapixel AI please visit the Gigapixel AI page.

What is Mask AI?

Mask AI is an intelligent tool that allows you to create a mask quickly and accurately by using the power of AI technology.

What should I use it for?

You should use Mask AI any time you need a mask in your workflow, especially challenging and detailed masks.

What Color Profiles are supported by Mask AI?

Mask AI supports all major RBG color profiles. It does not support CMYK at this time.

Is Mask AI a plugin or standalone?

Mask AI functions as a standalone product and a plugin for Photoshop. For some users, it may work with Lightroom, but we don't currently support that integration. It will also work with Studio 2 in the near future.

How Do I start a trial?

First, if you are new toTopaz Labs, create an account on the Topaz Labs My Account Page. Next, simply download Mask AI from the Topaz Labs Downloads Page, log in using your account information, and select "Start Trial" to begin your free 30-day trial.

What does it do?

Through Machine Learning, Sharpen AI will analyze your images and correct the three most common side effect when shooting handheld incorrect focus, camera shake and general softness.

What should I use it for?

When photographing moving subjects, there is always a risk of capturing images that are out of focus. With Sharpen AI you have the ability to correct the focus resulting in a sharper image. When shooting your camera handheld, you may think you are able to hold a camera pretty still, but even the slightest movement can ruin a shot as soon as you press the shutter button, especially if your shutter speed is too slow. However, Sharpen AI is able the recognize the degree of the shake and is able to correct the blur caused by the shake resulting in stable and sharper image.

What File Types are supported by SharpenAI?

Supported files types:

.png

.tiff

.jpeg

***Note: Sharpen AIdoes not support RAW files at the moment, you will have to convert to one of the formats above in order to process your image through SharpenAI

What Color Profiles are supported by Sharpen AI?

Sharpen AI supports all major RBG color profiles. It does not support CMYK at this time.

What do the three processing modes do?

There are three processing modes in Sharpen AI to tackle the three most common causes for unsharpened images Sharpen, Stabilize, and Focus.

Sharpen Mode:: Sharpens objects in your image and brings out their detail and definition rather than sharpening all aspects of your image, even unwanted detail (such as noise).

Stabilize Mode:: Detects the degree of shake in your image and stabilizes the motion blur for a crisp clear result.

Focus Mode:: When your image is slightly out of focus, this mode will learn patterns in your image and can rescue a blur within ten pixels to recover a slight lens blur.

How to use the sliders in Sharpen AI?

Model strength sliders should be set according to the type and amount of blur/noise in the input image.

Remove Blur and Suppress Noise Sliders allows you to determine how much blur and noise you would like to remove from your image. Some images will require a stronger effect, while others only need a small adjustment to correct the image to your desired output.

Add Grain:: allows you to return grain/noise to the image to achieve a more realistic look. Although this doesn’t occur often, you should only be adding grain/noise if the processing mode (Sharpen, Stabilize, Focus) that you have originally selected over corrects your image resulting in unnatural smoothness of surfaces or too much detail loss.

Is SharpenAI a plugin or standalone only.

Sharpen AI's function is to sharpen your images, and since the task of sharpening occurs within the normal post-processing editing workflow, you can use Sharpen AI as a plugin with Photoshop, Lightroom and Topaz Studio.

How do I access Sharpen AI through Lightroom?

Sharpen A.I. can be used through Lightroom, you just need to set up Sharpen A.I. as an external editor. Follow the directions below::

-Preferences External Editing

-In the Additional External Editor section, under preset please select choose and search for Sharpen AI. Once you have the Sharpen AI application selected (make sure it is the actual icon and not the entire Sharpen AI folder).

-Next click on the preset drop down menu and select “save current settings as a new preset” and enter the name Sharpen AI.

Now that you have Sharpen AI set up as a external editor, to access simply right click “edit in” "Sharpen AI” “Edit a Copy”

NOTE:: To save back to Lightroom you will have to "File Save" in order to save. Do not use the "Save as" option.

Why does it take so long for Sharpen AI to process?

Sharpen AI uses resource intensive AI technology that inherently takes a long time to analyze and correct each image you process through the application.

How do I avoid so many recalculations of the preview image?

You can turn off automatic preview update using the controls shown below:

Topaz Labs Web Store

Can I use two processing modes on the same image?

If you come across a situation that you would like to use two processing modes (Sharpen, Stabilize, Focus) on one image, then you need will simply need to run your image twice through SharpenAI. Choose your first processing mode, save and then openthe saved image in SharpenAI again to apply another processing mode.

Why and when should I use the add grain slider?

At times the results from the processing modes (Sharpen, Stabilize, Focus) can result in unnaturally smooth surfaces, to make the outcome little more natural, you can adjust the add grain slider slightly to give your image detail a more natural look.

Does Sharpen AI have Batch Processing?

Sharpen AI does not have batch processing at this time however it is a feature we are considering adding in the new year.

What is the difference between Sharpen AI and AI Clear?

A couple immediate differences off the bat is that the Stabilize (shake reduction) and Focus (focus correction) modes in Sharpen AI have no AI Clear alternatives. These modes serve the purpose of InFocus classic plugin (with better results) rather than pure output sharpening.

The Sharpen module in Sharpen AI does have similarities with AI Clear. The difference here is a bit more subtle and come from the training process between these two products. AI Clear was trained on images with generally more noise, where as Sharpen AI was trained on images with generally less noise but more blur. Resulting in AI Clear’s main detection is noise where as Sharpen AI’s main detection is to recognize blur. This makes Clear optimal for noisy images and Sharpen more effective for a bit more blurry images.

How do I start a trial?

First, if you are new toTopaz Labs, create an account on the Topaz Labs My Account Page. Next simply download SharpenAI from the Topaz Labs Downloads Page, login using your account information, and select "Start Trial" to begin your free 30-day trial.

How do I purchase download and activate SharpenAI?

To officially ownSharpenAI without any trial restrictions, you simply need to purchaseA.I. Sharpen from theand the next time you launchSharpenAI you will have ownership. You can also select "update product ownership" from the helpdrop down menu as well.

I am getting some astounding images out of some photos while others seem to have varied little. Same camera, same time, same lens, similar images.

Since this is an AI product, there is no way for us to predict which images will have the best results. The results will depend on the contents of the image, ie. what is in the actual pixels, and is not related to your camera make, model, etc.

If you purchased anyAdjustments from the Topaz Store, then you'll need the Topaz Studio application to access them. Instructions for installing Topaz Studio can be found here. Instructions for adding Topaz Studio to Photoshop, so you can use your new Pro Adjustment as a plugin, can be found here. Instructions for adding Topaz Studio to Lightroom, so you can use your new Pro Adjustment from theExternal Editing menu, can be found here.

If you do not have Topaz Studio installed yet:

Download Topaz Studio from the Downloads Page.

Run the Topaz Studio installer, and follow all of the prompts to install the software.

Allow Topaz Studio to launch.

Login to Topaz Studio with the account information you used to purchase.

Allow the one-time setup to complete and Adjustment sync to complete. You will receive a notice or series of notices in the image preview area indicating that your Adjustment or Adjustments have been upgraded toPro.

Now that Studio is configured, selecttheAdjustments option from the application menu.

Select your new Pro Adjustment!

If you do have Topaz Studio installed:

Open Topaz Studio and make sure you have the latest version. If you are not sure, or do not have the latest version, selectHelp Check for Software Updates to update.

Make sure you are logged in with the same account you used to purchase

SelectHelp from the application menu

SelectCheck for Adjustment Updates to syncPro status to your Adjustment

Once the Adjustment has been upgraded toPro, selecttheAdjustments option from the application menu.

Select your new Pro Adjustment!

Note: If your Pro Adjustment does not sync after following these steps, has a white "X" instead of an icon, or you cannot login to sync, please follow the steps here.

v 2.2.0November 7, 2019

New Features

40 new Looks

Change

New installers

v 2.1.1October 7, 2019

Fix

No longer crashes on Mac when coming from Lightroom or opening certain TIFFs

No longer crashes when closing or opening an image after viewing Flare presets

Added a missing cancel button when using the open file dialog with unsaved changes

Recent file menu should now go away after you select a file

Crop overlay will no longer stick around if you click the crop button to cancel

Auto-located stars moving in some cases has been fixed

Flare presets have been cleaned so they no longer include their own star positions

Flare presets will now respect your chosen auto locate setting instead of applying their own

Made removal of stars more forgiving, so you don't need to be as precise on large images

The dropdown accept option in plugin mode should now work as intended

v 2.1.0

October 2, 2019

New

New Flare filter has been added with Star tool

Filter level presets now display a thumbnail and work similar to Looks

Added a reset button to the top right of the cropping panel

There's now a button to swap between landscape and portrait aspect ratios in the cropping tool

Brush mask can now be toggled so you can drag and mask easier

Some dialogs for close confirmation now have a cancel option for when you change your mind

Change

Mask and filter panels no longer stay open when cropping panel is opened

Sliders should now reflect what value they're at

Save look button is now inactive if there have been no changes

Filter level presets have been moved to their own dedicated section below the filter control panel

You can now double click the crop box to apply

Cropping tool apply and cancel buttons have been moved to the bottom

Fix

Improvements to program stability

Images should no longer be squished when sent back to Photoshop

Images should no longer load in the wrong orientation

Users importing RAW files should no longer have them turned magenta

Scrolling through looks quickly will no longer crash

Masking a cropped and rotated image should now work

Input should no longer be lost when typing in values manually in crop

Filter layer icons should no longer disappear when resetting a filter

v 2.0.13 September 23, 2019

Change

Updated Splash Screen Image

Fix

Fixed Topaz Studio 2 Lightroom Preset will now launch Studio 2 as expected.

v 2.0.12

September 3, 2019

New

Added plugin support for AI products

Added inches, centimeters, and millimeters options to both resize and crop

Added lock functionality to cropping

Change

Updated style across the app

Changed "Stain Glass" look to "Stained Glass"

Fix

Fixed aspect ratio of mask on filters

Fixed collapsed tabs resetting when switching between menus

Fixed look panel overlapping crop panel

Fixed color theme style

v 2.0.10

August 13, 2019

Fix

Fixedbug where images would be blurry when imported from Photoshop

Fixed controls being dragged inside the sidebar on touchscreen devices

Fixed Text filter's box from getting stuck in some situations

Fixed Text filter acting strangely when given no text

Fixed resizing after a crop bringing in the wrong dimensions

Fixed rotation hint arrows on crop pointing the wrong way

New Feature

Added basic Wacom tablet/stylus support for windows users

v 2.0.9

August 9, 2019

Fix

Fixed sliders not updating to the values they were dragged to

Fixed previews being wrong after cropping

Fixed the texture manager hover boxes sticking in some cases

Fixed search textbox not being focused when searching for a look

Fixed masking being off after cropping

Fixed image view being off after cropping

Fixed some textures showing up as black boxes due to missing resources

v 2.0.8

August 8, 2019

New Feature

Added bulk import for textures

Added ability to edit texture names in the texture manager

Added multi-select deletion from texture manager

Fix

Fixed text filter leaving behind edit box when deleting the layer

Fixed text overlap issues in texture browsers

Fixed transparent textures having a shadow of the base image on them

v 2.0.7

August 7, 2019

New Feature

Crop/Rotate/Straighten added

Added ability to manage textures

Image Navigator added

Change

Save as Project File in Photoshop or External Editor mode from File Menu

Fix

Corrected Issue with scrolling to bottom controls in Filter Panel

Corrected issue wehre the mask brush would linger after masking, closing, and opening new image

v 2.0.6

August 5, 2019

New Feature

Tools menu added with a Toggle Histogram option - more tools to come

Ability to Create, Import form TS1, Use, Remove Custom Filter Presets

Names have been added to textures

Name Search in Texture, AI ReMix, and Digital Frame added

Change

Increased histogram brightness

Histogram has been relocated to the right side of the bottom tool bar

Fix

Fixed issue preventing tiff files from opening on windows machines

v 2.0.5

August 1, 2019

New Feature

Histogram is now available

Filter Presets are now available

TS1 Custom and Favorite Effects can now be converted to TS2 My Looks (can be run more than once, overwrites any look in My Looks with the same name)

Change

Updated UI in Filter control panels to not clip top control

Fix

Fixed issue where sometimes a recent filter would not add to the effect stack when clicked

v 2.0.4

July 31, 2019

New Feature

Add Filter Panel now remembers last viewed state (Filters, Favorites, Recent)

Add Look Panel now remembers last viewed state (category, sort, thumbnail size)

TS1 Custom and Favorite Effects can now be converted to TS2 My Looks (can be ran more than once, overwrites any look in My Looks with the same name)

Fix

Fixed a UI bug where "Effects" in the Add Filter Panel should be called "Filters"

v 2.0.3

July 30, 2019

New Feature

Added Reduce Noise Filter

Added Ability to Copy and Paste a Mask

Added Search by Look Name

Focal Blur Rememberance and visual fixes

Change

No longer displays blue and spinner when processing slider changes in Photoshop Mode

v 2.0.2

July 29, 2019

Fix

Fixed crash on export or saving back to host editor for TIFF images.

New Feature

Tool to migrate your personal presets from Classic Studio into Looks in Studio 2 has been added to the Help Menu.

Brightness/Contrast Filter has been added to the list of Filters

Change

Filter Favorites List is now sorted alphabetically within categories.

v 2.0.1

July 26, 2019

Fix

Fixed bug where opening the app via an associated .ts2 file on mac would open in external editor mode.

v 2.0.0

July 24, 2019

Topaz Studio 2 Initial Release