Total Merchant Services Culture | Comparably
Credit card processing & payment solutions for growth read more
EMPLOYEE
PARTICIPANTS
3
TOTAL
RATINGS
88

Total Merchant Services Company Culture

Total Merchant Services Culture

This score is derived from employee ratings & reviews
3.2/5
Total Merchant Services' Overall Culture is rated C

Top Rated Culture Dimensions

Total Merchant Services CEO

Top 25%Top 25% of Similar Size Companies on Comparably
Joe Kaplan Total Merchant Services' CEO
Joe Kaplan
73 /100

Diversity at Total Merchant Services

Women at Total Merchant Services

Total Merchant Services eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 30%Bottom 30% of Similar Size Companies on Comparably

Recommend to a Friend?

-34

Total Merchant Services employees are -34% more likely to recommend Total Merchant Services as a great place to work

33%Promoters
0%Passives
67%Detractors

Working at Total Merchant Services

Working at Total Merchant Services is rated below average by 3 employees, across various culture dimensions. Total Merchant Services employees rate Leadership highest among all categories, and think that eNPS and Retention have the most room for improvement, putting Total Merchant Services’s culture in the Bottom 40% compared to similar sized companies on Comparably and in the Bottom 40% compared to other companies in Los Angeles. See below in detail how working at Total Merchant Services was rated by employees.

Overall Company Culture at Total Merchant Services

C

Overall Company Culture at Total Merchant Services is rated C

Last updated months ago

Bottom
40%

Total Merchant Services ranks in the Bottom 40% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score

Total Merchant Services Employee Reviews

Total Merchant Services Company Information

Total Merchant Services Company Overview

Credit card processing & payment solutions for growth

Total Merchant Services Mission, Vision & Values

Total Merchant Services Mission & Values

Total Merchant Services offers a portfolio of small business solutions built to help merchants process payments, manage their business and grow.

Headquarter21650 Oxnard Street, Suite 1200
Woodland Hills, CA
United States of America
Websitetotalmerchantservices.com/
Founding Date1996
Tel888-209-7708
Company StatusPrivate

Total Merchant Services Competitors

Total Merchant Services competitors include Integrity. Total Merchant Services ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Total Merchant Services compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Integrity's Logo
    Integrity
    3.5/5
  2. #2
    Total Merchant Services' Logo
    Total Merchant Services
    3.2/5

Total Merchant Services Employees

3 employees at Total Merchant Services have reviewed Total Merchant Services across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 3 Total Merchant Services employees give their leadership a grade of A, or Top 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Overall, employees at Total Merchant Services are generally satisfied with their team. 3 Participants grade the quality of their coworkers a C+. The majority believe the meetings at Total Merchant Services are effective, and less half look forward to interacting with their coworkers.

Joining Total Merchant Services - Employee Onboarding

The prevailing opinion from Comparably users in Los Angeles about their company is that it was very prepared on their first day. Los Angeles employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Total Merchant Services KPIs and OKRs

Employees’ understanding of Total Merchant Services' KPIs and OKRs is essential for its success. Out of 1 Total Merchant Services employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Total Merchant Services Salaries

How much does Total Merchant Services pay?

How much do people at Total Merchant Services get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Total Merchant Services is $104,449, or $50 per hour, while the estimated median salary is $113,954, or $54 per hour.

At Total Merchant Services, the highest paid job is a General Counsel at $249,475 annually and the lowest is a CS Rep at $38,698 annually. Average Total Merchant Services salaries by department include: HR at $102,715, Engineering at $127,049, Sales at $206,277, and Design at $100,235. Half of Total Merchant Services salaries are above $113,954.

2 employees at Total Merchant Services rank their Compensation in the Bottom 15% of similar sized companies in the US (based on 8 ratings) while 2 employees at Total Merchant Services rank their Perks And Benefits in the Bottom 20% of similar sized companies in the US (based on 4 ratings).

Last updated months ago.

1st Percentile
$63k
$63k1st Percentile
17th Percentile
$89k
$89k17th Percentile
33rd Percentile
$110k
$110k33rd Percentile
50th Percentile
$164k
$164k50th Percentile
67th Percentile
$208k
$208k67th Percentile
83rd Percentile
$259k
$259k83rd Percentile
100th Percentile
$264k
$264k100th Percentile
$104,449*
Average Compensation
$113,954*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Total Merchant Services Salaries by Department

Explore Total Merchant Services Salaries

Diversity & Inclusion at Total Merchant Services

The Diversity score provides insights into how diverse employees feel and rate their work experience at Total Merchant Services across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Total Merchant Services Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

Total Merchant Services PTO

Total Merchant Services' PTO and Vacation policy typically gives 0-10 days off a year. Total Merchant Services' benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo50%
$500 -$1000/mo50%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Total Merchant Services Careers

Total Merchant Services Jobs

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Frequently Asked Questions regarding Total Merchant Services

What is Total Merchant Services address?

Total Merchant Services location is at 21650 Oxnard Street, Suite 1200

Who is the CEO of Total Merchant Services?

Total Merchant Services CEO is Joe Kaplan, their score by employees is 73

What is Total Merchant Services eNPS?

The eNPS for Total Merchant Services is -34

What is the salary for Sales Engineer in Total Merchant Services?

Sales Engineer average salary in the US is 127k

What are the salaries in the IT in Total Merchant Services?

The average salaries for IT in Total Merchant Services is 102k

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