Competitors:
Integrity
Integrity
Total Merchant Services Company Culture
Total Merchant Services Culture
This score is derived from employee ratings & reviews3.2/5
Total Merchant Services' Overall Culture is rated C
Top Rated Culture Dimensions
Leadership
ACEO Rating
BTeam
C+Work Culture
CRetention
C-Total Merchant Services CEO
Top 25%Top 25% of Similar Size Companies on Comparably
Joe Kaplan
73 /100
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Diversity at Total Merchant Services
N/A
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Anonymously Rate Your Experience & Make Work BetterWomen at Total Merchant Services
N/A
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Anonymously Rate Your Experience & Make Work BetterTotal Merchant Services eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 30%Bottom 30% of Similar Size Companies on Comparably
Recommend to a Friend?
-34
Total Merchant Services employees are -34% more likely to recommend Total Merchant Services as a great place to work
| 33% | Promoters |
|---|---|
| 0% | Passives |
| 67% | Detractors |
Working at Total Merchant Services
Working at Total Merchant Services is rated below average by 3 employees, across various culture dimensions. Total Merchant Services employees rate Leadership highest among all categories, and think that eNPS and Retention have the most room for improvement, putting Total Merchant Services’s culture in the Bottom 40% compared to similar sized companies on Comparably and in the Bottom 40% compared to other companies in Los Angeles. See below in detail how working at Total Merchant Services was rated by employees.
Overall Company Culture at Total Merchant Services
C
Overall Company Culture at Total Merchant Services is rated C
Last updated months ago
Bottom
40%
Total Merchant Services ranks in the Bottom 40% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score
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Anonymously Rate Your Experience & Make Work BetterTotal Merchant Services Employee Reviews
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Anonymously Rate Your Experience & Make Work BetterTotal Merchant Services Company Information
Total Merchant Services Company Overview
Credit card processing & payment solutions for growth
Total Merchant Services Mission, Vision & Values
Total Merchant Services Mission & Values
Total Merchant Services offers a portfolio of small business solutions built to help merchants process payments, manage their business and grow.
| Headquarter | 21650 Oxnard Street, Suite 1200 Woodland Hills, CA United States of America |
|---|---|
| Website | totalmerchantservices.com/ |
| Founding Date | 1996 |
| Tel | 888-209-7708 |
| Company Status | Private |
Total Merchant Services Competitors
Total Merchant Services competitors include Integrity. Total Merchant Services ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Total Merchant Services compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Total Merchant Services Employees
3 employees at Total Merchant Services have reviewed Total Merchant Services across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 3 Total Merchant Services employees give their leadership a grade of A, or Top 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Overall, employees at Total Merchant Services are generally satisfied with their team. 3 Participants grade the quality of their coworkers a C+. The majority believe the meetings at Total Merchant Services are effective, and less half look forward to interacting with their coworkers.
Joining Total Merchant Services - Employee Onboarding
The prevailing opinion from Comparably users in Los Angeles about their company is that it was very prepared on their first day. Los Angeles employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Total Merchant Services KPIs and OKRs
Employees’ understanding of Total Merchant Services' KPIs and OKRs is essential for its success. Out of 1 Total Merchant Services employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
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Total Merchant Services Salaries
How much does Total Merchant Services pay?
How much do people at Total Merchant Services get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Total Merchant Services is $104,449, or $50 per hour, while the estimated median salary is $113,954, or $54 per hour.
At Total Merchant Services, the highest paid job is a General Counsel at $249,475 annually and the lowest is a CS Rep at $38,698 annually. Average Total Merchant Services salaries by department include: Design at $100,235, Marketing at $86,362, Business Development at $81,433, and Customer Support at $60,340. Half of Total Merchant Services salaries are above $113,954.
2 employees at Total Merchant Services rank their Compensation in the Bottom 15% of similar sized companies in the US (based on 8 ratings) while 2 employees at Total Merchant Services rank their Perks And Benefits in the Bottom 20% of similar sized companies in the US (based on 4 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $63k | $63k | 1st Percentile |
17th Percentile $89k | $89k | 17th Percentile |
33rd Percentile $110k | $110k | 33rd Percentile |
50th Percentile $164k | $164k | 50th Percentile |
67th Percentile $208k | $208k | 67th Percentile |
83rd Percentile $259k | $259k | 83rd Percentile |
100th Percentile $264k | $264k | 100th Percentile |
$104,449*
Average Compensation
$113,954*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Total Merchant Services Salaries by Department
Diversity & Inclusion at Total Merchant Services
The Diversity score provides insights into how diverse employees feel and rate their work experience at Total Merchant Services across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Total Merchant Services Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
Total Merchant Services PTO
Total Merchant Services' PTO and Vacation policy typically gives 0-10 days off a year. Total Merchant Services' benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.
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Total Merchant Services Careers
Total Merchant Services Jobs
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Frequently Asked Questions regarding Total Merchant Services
What is Total Merchant Services address?
Total Merchant Services location is at 21650 Oxnard Street, Suite 1200
Who is the CEO of Total Merchant Services?
Total Merchant Services CEO is Joe Kaplan, their score by employees is 73
What is Total Merchant Services eNPS?
The eNPS for Total Merchant Services is -34
What is the salary for Sales Associate in Total Merchant Services?
Sales Associate average salary in the US is 41k
What are the salaries in the Sales in Total Merchant Services?
The average salaries for Sales in Total Merchant Services is 206k
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