Town Pump Employee Reviews | Comparably
Town Pump Inc. is a privately held Montana owned and operated business dedicated to providing excellence in customer service and hospitality at a fair and competitive price. We are team oriented and result driven. read more
EMPLOYEE
PARTICIPANTS
38
TOTAL
RATINGS
544

Town Pump Employee Reviews

Out of 32 Town Pump employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping Town Pump improve their work culture.

What do you like best about the leadership team?

Leadership Reviews

My manager communicates better than most. She does any and every job in the store, no hesitation to jump in and help. She puts in extra hours to cover if we have a need.

Positive and helpful leadership. My manager is the best

What does the leadership team need to get better at?

Leadership Reviews

actually leading. training staff. learning to communicate with each other as well as their staff.

Effective communication and the willingness to accept feedback.

Training. I struggle here bc my trainer is the bosses favorite but she's unreliable and just leaves work whenever. She left the first day of my training on the cash register. Now I have 3 write ups and have never been under. I am the only shift that has only one runner.

What is the best part about your compensation package?

Compensation Reviews

Time and a half for holiday pay and overtime. Paid time off. Optional health insurance. Tuition reimbursement. Mental health care. Life insurance.

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Honestly and fair evaluation is all we want.

Encouragement and HANDS ON Training. They park you in front of a co.puter for 2 days and set you loose. They need to offer a discount for food at the convenience store given I don't get a break at all during an 8 hour shift. The busiest shift too.

What are some of the best things about your team?

Team Reviews

We support each other. We communicate very well. We always help if anyone needs it. We are supportive and dependable for each other. We are more than coworkers, we are a second family.

All pretty nice, friendly and helpful.

Loyal, hard working, helpful, great at their jobs!

What do your coworkers need to improve and how could you work together better?

Team Reviews

My coworkers tend to hold an atomized mindset, and don't see our work as a collective effort. This leads to regular in fighting. Reestablishment of that team mindset would require significant effort on all ends

They need to actually appreciate that opportunity that they have been given by taking pride in their work instead of taking advantage of the position of power they were given. I feel bad for my fellow employees that actually do the work cause they are the ones that get taken advantage of.

What is most positive about the culture and environment at your company?

Environment Reviews

Our team who care about our store

Management backs their employees unlike corporate!

The customers are friendly and patient.

The customers who aren't about to OD, haven't pissed themselves or worse, who haven't been caught in the bathroom shooting up...., the ones not doing this are nice. Long and short, Customers.

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Town Pump yet.
Be the first to contribute a review.

What did you like most about the interview process?

Interviews Reviews

Easy quick and pain free

It was thorough. She asked great questions that provoked internalized responses.

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Town Pump yet.
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What makes you most happy at work?

Outlook Reviews

Helping my team succeed togeather

Talking with my regulars. Having great coworkers to work with. Being able to get lots of social interaction with such a wide variety of people.

Intetacting with people and learning new things

When my day is over and I feel like I had gotten tasks done that benefited my company in some way. Also when the company feels in order during my shift.

What's going wrong and how can it be improved?

Outlook Reviews

No support from management. People who aren't allowed in aren't recorded and there is no tracking of them until they make it in again. The new person gets to deal with it.

What do you like best about your company?

Outlook Reviews

Small company feel, large company situation.

What would you most like to see improved at your company?

Outlook Reviews

Overall culture needs improvement.

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