Out of 32 Town Pump employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping Town Pump improve their work culture.
actually leading. training staff. learning to communicate with each other as well as their staff.
Training. I struggle here bc my trainer is the bosses favorite but she's unreliable and just leaves work whenever. She left the first day of my training on the cash register. Now I have 3 write ups and have never been under. I am the only shift that has only one runner.
Effective communication and the willingness to accept feedback.
Honestly and fair evaluation is all we want.
Encouragement and HANDS ON Training. They park you in front of a co.puter for 2 days and set you loose. They need to offer a discount for food at the convenience store given I don't get a break at all during an 8 hour shift. The busiest shift too.
My coworkers tend to hold an atomized mindset, and don't see our work as a collective effort. This leads to regular in fighting. Reestablishment of that team mindset would require significant effort on all ends
They need to actually appreciate that opportunity that they have been given by taking pride in their work instead of taking advantage of the position of power they were given. I feel bad for my fellow employees that actually do the work cause they are the ones that get taken advantage of.
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No support from management. People who aren't allowed in aren't recorded and there is no tracking of them until they make it in again. The new person gets to deal with it.
Overall culture needs improvement.