A full service digital agency. Clients include Google, Reuters, Medium, Airbnb, Lonely Planet, Cisco and Dropbox. read more
You begin thinking everything is properly aligned, then quickly see obvious gaps that have no excuse existing at that level. It creates a constant, nagging frustration that never lets up.
What does the leadership team need to get better at?
The experience feels inconsistent, where things appear organized on the surface but fall apart in daily execution. Most of the issue comes down to a lack of clarity. Expectations are poorly defined, forcing constant mid-task adjustments… then more adjustments again. That repeated stop and go patte
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