UncommonGoods FAQs

Once you place items in your shopping basket and proceed to checkout, pricing will be calculated based on the cost of the items you are purchasing and the shipping type you choose.

Below are the current shipping prices for Alaska and Hawaii.

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Need more help? Send a request here, call +18883650056, or email us at.

Our shipping prices are based on the value of the items in your order and on the service level you choose.When calculating your total shipping time, please keep in mind that the day the package is shipped or picked up from our warehouse is not considered the first business day; start counting business days from the first full day that the package is “in transit” to you.

Note: business days are Monday through Friday, excluding weekends and Federal holidays.

Items shipping directly from the vendor/artist and items on backorder will take longer, and this difference is noted on the item page. We’ll let you know throughout the checkout process if you’ve chosen one of these items before you pay for your order.

Interested in free standard (3-5 day) shipping? For $14.90, customers can receive 12 months of free standard shipping via our Perks program.

Not sure which shipping option to choose? We know that can be confusing, but you cancall our Customer Service team at 888.365.0056, or email us at [email protected]

We love all 50 states! Click here for shipping prices and timelines for Alaska and Hawaii.

You’re a citizen of the world and need to ship something Internationally? Visit our International FAQ page.

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Need more help? Send a request here, call +18883650056, or email us at.

We email tracking to you as soon as it’s assigned to your package, which is generally several hours before the carrier collects your order. Once the carrier collects your order they’ll update tracking in their system usually by 10pm ET Monday through Friday. Try tracking your package after 10pm ET.

Sometimes we pack orders and assign tracking to these orders on the weekends. In this case, try tracking your package after 10pm on Monday.

Need more help? Send a request here, call +18883650056, or email us at [email protected].

Request help, share feedback, or send us a general inquiry here.

Complete the form, include your order number and upload files (if applicable), then submit your request. A Customer Service team member will reply back ASAP!

Email: [email protected]

Phone: 888-365-0056 or +1718-210-1200

Fax: 718-744-9723

Uncommon Perks is a paid 12-month membership, giving members access to benefits like unlimited free shipping and double donations to Better To Give. Find out more about Uncommon Perks here.

How and when will I receive my UncommonGoods credits?

The date that you'll receive your credits depends on the date that you signed up for Perks. Please reference the table below.

If you signed up for Perks between...

You will receive your $5 credits on...

March 30, 2019 and June 29, 2019

July 1, 2019 and January 1, 2020

June 30, 2019 and September 29, 2019

October 1, 2019 and April 1, 2020

September 30, 2019 and December 30, 2019

January 1, 2020 and July 1, 2020

December 31, 2019 and March 29, 2020

April 1, 2020 and October 1, 2020

Your $5 credits will be sent to the email address tied to your Perks account and are subject to 30-day expiration.

Are there any restrictions on the free shipping benefit? Does it apply to all items and orders?

Free Standard (3-5 day) shipping applies to all orders shipped to a US address (including Alaska and Hawaii). This includes all items, big and small. Perks benefits currently apply to Standard shipping speeds only.

What's your return policy?

You can return any non-customized item for any reason at any time, with or without an Uncommon Perks membership.

What is Better to Give?

At checkout, we donate an optional $1 to the non-profit partner of your choice (at no cost to you). For Perks members, we’ll double that donation on your behalf. Learn more about our non-profit partners here.

How do I cancel my membership? What is the refund policy?

To cancel your Perks membership, email Customer Service at [email protected]. We’ll fully refund your membership fee if you cancel within 30 days of signing up, and have not placed any orders using your Perks shipping benefits.

Will my annual membership be renewed automatically?

Your membership is automatically set to renew after 12 months, and we’ll send you a reminder prior to renewal. You can cancel your membership or turn off auto-renewal at any time by contacting Customer Service at [email protected].

Need more help? Send a request here, call +18883650056, or email us at [email protected].

Our operating hours:

We're here every day of the year from 8am-midnight ET Monday through Friday and 8am-11pm ET on weekends.

From mid-November through December we are available 24 hours a day.

Our Holiday hours:

New Year Day - January 1, 2020 9a-9p ET

Martin Luther King Day - January 15, 2019 9a-9p ET

Memorial Day - May 28, 2019 9a-6p ET

Independence Day - July 4, 2019 9a-6p ET

Labor Day - September 3, 2019 9a-6p ET

Thanksgiving - November 22, 2019 7a-12a ET

Christmas Eve - December 24, 2019 6a-8p ET

Christmas Day - December 25, 2019 8a-11p ET

New Year's Eve - December 31, 2019 8a-6p ET

Need more help? Send a request here, call +18883650056, or email us at [email protected].

First, log into your account from our homepage here.

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Once you are logged in, click on view order history to see past orders.

You'll be taken to your order history page which will show your order numbers and order dates. If the order you're looking for isn't listed, you can use the order lookup box to find your order.

To see which items were ordered in each order, click on the order number. You'll be able to see which items were purchased in this order, who the order shipped to and the tracking number assigned to the order.

Need more help? Send a request here, call +18883650056, or email us at.

While ZIP codes made mail sorting easier, there’s still room for error when it comes to sloppy handwriting. Illegible letters forego the sorting machines and go straight into the hands of professional handwriting gurus, called Nixie clerks. If this last line of defense can’t decipher an address, the mail ends up in the “dead letter office,” meaning it has a date with the office shredder.

Sources:

WSJ

Wikipedia

We’ve come a long way from using telephone operators, snail mail, and homing pigeons for communication but true to form, the more things change, the more they stay the same. Patented in London in 1932, The Notificator was stationed at train stations as way for people to change plans without leaving their friends in the lurch. After dropping a coin in the slot, the “user” would write a brief message on a strip of paper behind a glass panel. This message remained in public view for at least two hours, no cell phone plan or Twitter handle required.

Sources:

http://cultureandcommunication.org/deadmedia/index.php/Notificator

http://www.theguardian.com/technology/2010/jun/15/the-notificator-precursor-of-twiitter

The world’s largest fortune cookie manufacturer is located in New York. With all those fortunes, one pictures rows of prophesying writers, tapping out our futures on typewriters. However, starting in the early ‘80s, just one writer was hired to jot down our post-dinner predictions. They’ve since added to their staff, but Confucius says we owe a debt of gratitude to the original cookie crusader.

Sources:

Fact Monster

The Week

To purchase an email or physical gift certificate online click here. The value must be a whole dollar amount between $5 and $1000.

Email gift certificates are sent within 24 hours. Physical gift certificates ship free and deliver within 3-5 business day. You can select a faster delivery time frame at an additional cost.

Expiration dates and replacements:

Gift certificates expire 5 years from the date of purchase, but we are happy to replace an expired and unused gift certificate at no additional charge.

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Need more help? Send a request here, call +18883650056, or email us at.

Most of our items are in-stock and ship quickly.Once you begin the checkout process and enter your shipping address, you'll be able to see the shipping costs and select your shipping method.Once you a shipping method is selected the expected delivery dates will appear.

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Exceptions:

Some items, such as custom or made-to-order pieces will take a bit longer to ship. The expected ship by date for each of these items will appear on the item page. You can also view the expected delivery dates once you select a shipping method at checkout.

If an item is on backorder and scheduled to ship at a later date, we'll notify you before you add the item to your basket.

If an item is out of stock, you won't be able to add it to your shopping basket

Need more help? Send a request here, call +18883650056, or email us at.

Your payment options are:

All major debit/credit cards (Visa, MasterCard, American Express, Discover)

Prepaid cards that cover the whole payment of your order

PayPal

Checks and money orders

UncommonGoods Gift Certificates as full or partial payment for your order

Please note that with the exception of UncommonGoods gift certificates, we are unable to use multiple forms of payment for a single order. It is not possible, for example, to use a prepaid Visa card and another credit card to pay for a single order.

If you would like to use a prepaid gift Visa, Mastercard, American Express, or Discover card and the value of the card will cover your entire purchase balance, please make sure that you've registered your billing address with the card company before attempting to place your order. Call the number on the back of your gift card and someone will help you register your card for online purchasing.

We are unable to accept other forms of payment, including wire transfers or POs. We do not have a layaway program.

For instructions about how to redeem your UncommonGoods Gift Certificate click here.

To pay via check or money order, please download our order form here, fill out the form, and mail it with your money order or check.

Completed order forms can be mailed to us here:

UncommonGoods Orders

140 58th St

Building B, Suite 5A

Brooklyn, NY 11220

Need more help? Send a request here, call +18883650056, or email us at [email protected].

PO Box addresses:

We're happy to ship your order to a PO Box!* Orders shipping to PO Boxes may initially be sent via UPS but final delivery will be made by USPS. Please choose Economy, Standard, or Preferred shipping when shipping to a PO Box. Expedited and Express shipping options are not available.

* Note: some custom items are not able to ship to a PO Box. There will be a note on the item page if a particular product cannot ship to a PO Box.

APO / FPO and US Territory addresses:

Sadly, we are unable to ship to APO, FPO, or DPO addresses at this time. We are working towards a solution which will allow us to resume this type of shipping.

It's especially painful to us to not be able to ship to APO, FPO, or DPO addresses. We have many employees who have served our country, and we appreciate the sacrifices of the men and women who are serving our country.

We'll be happy to notify you as soon as we resume shipping to APO, FPO, or DPO and US Territory addresses - you can email us at [email protected] with the subject line "notify me about APO, FPO, DPO shipping" or "notify me about US Territory shipping".

Need more help? Send a request here, call +18883650056, or email us at [email protected].

If you find an item that we sell cheaper at another retailer, we will be able to match the other retailer's product price.*

To request a price match, send an email to [email protected] and include the link to the retailer's item page. After we verify that this is indeed the same item, we will be able to match the price for you. We'll respond to your email with information regarding how we'll handle the price matching. This can take anywhere from 3 to 14 business days.

*Please note that we do not match prices forresellers or 3rd party sellers,such as Amazon, or auction marketplaces such as eBay, and we areunable to match clearance pricing or free / discounted shipping options from other retailers.In the event of pricing error, UncommonGoods reserves the rights to refuse or cancel any order.

Need more help? Send a request here, call +18883650056, or email us at [email protected].

This one comes from a website called Know Your Phrase (www.knowyourphrase.com)

"Never look a gift horse in the mouth! Wait, why would I not want to do that? Well, think of it this way: if someone was polite enough to give you your very own horse as a gift, would you then inspect the animal to see if it's of good quality, especially when the person who gave the horse to you is standing right there next to you? Probably not, because that might be seen as very rude behavior.

Apparently, though, there were people who would inspect the horse, particularly the mouth region, in order to determine the horses age. Yeah, you can do that. The length of a horses teeth can be used as an indicator for their age; the longer the teeth, the older the horse."

Sources:

Know Your Phrase

Phrases.org

They really didn’t want to eat those poor insects, the ground made them do it! Growing in harsh areas where nutrients in soil are pretty scarce, Venus Flytraps simply had no choice but to evolve and get their food elsewhere. You can’t really blame themunless you’re a wayward caterpillar.

Sources:

Botany.com

How Stuff Works

Quoted from the How Stuff Works website (www.howstuffworks.com)

The U.S. national bird, known for its dramatic wingspan of up to 8 feet (2.4 meters) and its 200 mph (320 kph) flight speed, has another superlative ability: nest building.

Bald eagles, like most other birds, build their nests in trees. Unlike most other birds, bald eagles build nests that can break those trees.

A typical bald eagle nest is big: up to 5 feet (1.5 meters) in diameter and up to 6 feet (1.8 meters) deep. But that's nothing compared to the largest nest ever discovered. One found in Florida in the 1960s had a weight of more than 2.2 tons (2 metric tons), a diameter of 9.6 feet (2.9 meters), and a depth of 20 feet (6 meters). Another that fell out of a tree in Ohio in the 1920s was 8.5 feet (2.6 meters) across, 12 feet (3.6 meters) deep, and weighed about 2 tons (1.8 metric tons).

How does a pair of birds build a nest that massive? Slowly. Bald eagles use the same nest year after year, sometimes for decades, and they're constantly adding twigs, branches, moss, feathers and other nesting material. The Ohio Department of Natural Resources estimates that bald eagles, likely more than one mating pair over time, had been building and living in that 2-ton Ohio nest for about 35 years before it fell.

Source:

How Stuff Works

Product Review Program

Here at UncommonGoods, we do our best to get the word out about our unique products. We ship catalogs across the country, create quirky emails and tweet till our thumbs turn blue.

We also know that our customers want to hear outside perspectives on our assortment. Whether you're a design aficionado, a green living guru, or a food fanatic, if you've got a blog relevant to our products, we want to hear from you! We'll send you a free product sample, and all we ask is that you share your review of it on your blog. Just visit the link below to get started!

https://www.uncommongoods.com/reviews

We get lots of review requests every day so, please allow 1-2 weeks for a response.

Need more help? Send a request here, call +18883650056, or email us at [email protected].

To cancel your Perks membership, email Customer Service at [email protected]. We’ll fully refund your membership fee if you cancel within 30 days of signing up and have not placed any orders using your Perks shipping benefits.

Need more help? Send a request here, call +18883650056, or email us at [email protected].

Recalled in March 2018:

UncommonGoods is voluntarily recalling the Shattered Glass Ceiling Bracelet and is reaching out to customers who purchased or received the Shattered Glass Ceiling Bracelet in 2017 and 2018, to provide them with information about this voluntary recall.

Due to a potential safety concern, if the Shattered Glass Ceiling Bracelet is broken or damaged and worn or handled.

Please STOP wearing the Shattered Glass Ceiling Bracelet and safely dispose of the item.

Why isUncommonGoodsconducting a voluntary recall?

All of our suppliers are required to provide complete information regardingmaterials used tomake their product and certify that all of those materials are fully compliant with all applicable state and federal law including product safetylaws. This was done with the Shattered Glass Ceiling Bracelet from the outset, but we developed some concerns based on later discussions with the supplier. When we developed these concerns, we immediately suspended sales of the bracelet and investigated these concerns with the supplier.

We will begin selling a new version of the Shattered Glass Ceiling Bracelet, which has been rigorously tested, sometime during the summer of 2018.

Is it possible to receive a replacement product?

At this time we will not be able to offer a replacement.

Do I have to return my bracelet?

There is no need to return the bracelet to us. Please safely dispose of the item.

How do I receive my refund for the bracelet?

If you have questions about the product or if you would like to receive an UncommonGoods’ refund or Gift Certificate for your purchase or gift, please contact our UncommonGoods customer service team who is knowledgeable about this product at 888-365-0056 or at [email protected].

Recalled in January2017:

The manufacturer, Curio, is recalling the Splyt Light product in cooperation with the U.S. Consumer Product Safety Commission because modular lamp pieces can crack during assembly and the lamp bases have faulty wires, posing a shock and fire hazard.

Please STOP USING THE SPLYT LIGHT even if the lamp has been used without incident, RETURN the product, and follow the instructions below to obtain a refund or a free replacement of an updated version. If you have given the Splyt Light to someone else, contact that person, inform them of the recall, and ask that he or she return the lamp.

You can identify the product by the brand name and model that are printed on the box in which the products were shipped. The Splyt Light modules include the Table Starter Kits, Hanging Starter Kits, Expansion Kits and Tri-bases. The kits include large and small Y-shaped fixtures, a round-metal base and 8x10 watt globe E12 light bulbs.

IMPORTANT REFUND INSTRUCTIONS: Please follow these steps to obtain a full refund of the purchase price, including original shipping and handling and applicable sales tax to your original payment method, or a free replacement of the lamp:

Immediately stop using the Splyt Light and pack all parts for shipment. DO NOT SHIP THE BULBS please dispose of the bulbs included with the Splyt Light.

Contact UncommonGoods customer service at 888-365-0056 for a return label OR to request a free replacement. We can be reached from 8 am to 12 am Eastern Time, Monday through Friday, and 8 am to 11pm Saturday and Sunday. You may also email UncommonGoods at [email protected] and be sure to include your name and order number. Once the return has been processed, if you elected to receive a refund it will be issued within 3 weeks; if you elect to receive a free replacement, the replacement will be shipped to the address you provide when the manufacturer has completed production of the updated lamp in summer 2017.

We are sorry to deliver this disappointing new and apologize for any inconvenience this situation may cause you. If you have any questions, please call UncommonGoods customer service at 888-365-0056.

Recalled in early 2014:

We were notified by our supplier that the Volume Control Pacifier may come apart and the knob may come off. This could pose a choking hazard. Please STOP using this product if it is already in use, DO NOT USE the product and DO NOT give it as a gift. This is the only Fred and Friends pacifier that UncommonGoods has sold.

Our supplier has reported this product defect to the Consumer Product Safety Commission (CPSC).

In addition to the refund from the manufacturer, UncommonGoods is offering a $5 gift certificate to the purchaser of the Volume Control. To claim this gift certificate, please email [email protected] with the following information:

Subject line:$5 Gift Certificate

Body of the email:My name is (first and last name) and I am a purchaser of the Volume Pacifier. I would like to receive the $5 Gift Certificate via (email or mail) and it can be sent to (enter email address or mailing address).

If you are unable to email us, please call us at 888-981-4378. Someone will be available to answer your call between 8am and 11pm each day.

You may contact Fred and Friends directly at 855-346-6372or contact UncommonGoods at [email protected] or 888-981-4378 if you have additional questions.

For more information about returning a recalled pacifier, please click here.

All of us at UncommonGoods want to let you know how sorry we are to deliver this disappointing news.

Recalled in early 2013:

UncommonGoods is voluntarily recalling Musical Wine Glasses. We arereaching out to customers who purchased or received the Musical Wine Glasses in 2012 to provide them with information about this voluntary recall. As of September 2013 we began selling a new version of the Musical Wine Glasses, which have been rigorously tested and are certified to be lead-free.

Why isUncommonGoodsconducting a voluntary recall?

All of our suppliers are required to provide complete information regardingmaterials used tomake their product and certify that all of those materials are fully compliant with all applicable state and federal law including product safetylaws. This was done with the Musical Wine Glasses from the outset, but we developed some concerns based on later discussions with the supplier. When we developed these concerns, we immediately suspended sales of the glasses and had samples tested at an independent laboratory. When the results of those tests were inconclusive insupporting the claims originally made by thesupplier concerning productcontent, we asked the supplier to provide additional support for its claim that the glassesit sold to us were in compliance with state and federalrequirements. The supplierhas promised to provide that information but to date has failed to do so. As aresult, in order to continue to meet our commitment to you,our customer, we believe it is important toprovide you with the enclosed information and the opportunityto return the product.

Is it possible to receive a replacement product?

At this time we will not be able to offer a replacement.

Do I have to return my wine glasses?

The recall is voluntary and you are free to keep your wine glasses if you choose to do so.

What is California Proposition65?

Proposition 65(formally titled "The Safe Drinking Water and Toxic Enforcement Act of 1986") is aCalifornialaw passed by direct voter initiative in 1986 by a 63\%-37\% margin. Its goals are to protect drinking water sources from toxic substances that causecancerandbirth defectsand to reduce or eliminate exposures to those chemicals generally, for example in consumer products, by requiring warnings in advance of those exposures.

What does Proposition65 regulate?

Proposition 65 regulates substances officially listed by California as causing cancer or birth defects or other reproductive harm in two ways. The first regulatory arm of Proposition 65 prohibits businesses from knowingly discharging listed substances into drinking water sources, or onto land where the substances can pass into drinking water sources. The second regulatory arm of Proposition 65 prohibits businesses from knowingly exposing individuals to listed substances without providing a clear and reasonable warning.

How do I return my wine glasses to UncommonGoods, LLC?

After you receive your notice of the recall via mail, contact the UncommonGoods Product Support team at 888-981-4378 or [email protected]. Please have the reference code provided in the letter we sent to you available for phone confirmation. If emailing please provide your reference code in the subject line of your email.

If you decide to return the wine glasses, we will send you a credit of $2.00 which can be used for the cost of shipping materials, such as a box, tape, and packing material. We will either credit the card used in the original purchase or we will issue a refund check. We will process the credit once you contact us for a shipping label.

Upon receipt of the return shipping label, please affix it to your box containing the wine glasses. Please deliver the box to your nearest UPS store. You may also give the package to your usual UPS driver if one visits you at home or office regularly.

Once the Musical Wine Glasses are returned to UncommonGoods we will credit the cost of the product and shipping. We will either credit the card used in the original purchase or we will issue a refund check.

I have not received my return shipping label. When will it arrive?

Please contact UncommonGoods Product Support team at 888-981-4378 to confirm the shipment of your label.

Need more help? Send a request here, call +18883650056, or email us at [email protected].

Simply put, we stand behind our items and we don’t put time limits on returns. How many retailers can say that they have a forever return policy?

To start your return online and print a free return labelgo to our Order Lookup page orvisit our Return Instructions FAQ.

Return Processing Time:

Returns typically take 2-3 weeks to receive and process.

Once we receive your return, we will process the refund, replacement, or issue a gift certificate depending on your desired refund method.

Return Refunds:

Refunds will be applied back to the original payment method used.

Issued refunds may take 3-5 business days to post to your payment account.

Issued email gift certificates may take 24 hours to arrive in your inbox and post mail gift certificates usually deliver within 3-5 business days.

Refunds are issued for returned items and do not include the cost of shipping.

Ineligible Returns:

We regret that customized items cannot be returned.

At this time, we are unable to process exchanges for online returns.

Return refunds can be issued back to a valid payment card within 6 months or PayPal account within 12 months of the transaction. All other refunds will be issued by check.

If we suspect a return to be fraudulent, abusive or unduly repetitive, we reserve the right to refuse it and no returns will be granted.

Need more help? Send a request here, call +18883650056, or email us at [email protected].

We're sorry to hear that there's a problem with your order!

If your order was delivered late or if you received items that you didn't order request help here, call at +18883650056, or email us at [email protected].

If an item you ordered arrived damaged, you can request a refund or replacement by creating a return onlineand printing a return shipping label from home.

Create a return online:

1. Go to our Order Lookup page.

2. Enter your order number (xxxxxxx-x) and billing or shipping zip code.

3. Check the box next to the item(s) that you’d like to return, then start your return.

4. Gift recipients can select “Return a gift” before starting a return and the purchaser will not be notified.

5.Choose the reason for your return and a refund method, then enter any additional refund information that may be needed.

6. Enter the email address where we’ll send a confirmation and pre-paid return label, then submit your return.

Shipping your return:

1.Pack your items securely. Include your packing slip (not required).

2.Use the USPS prepaid return label at any USPS office.

3.We'll process your return according to your return ID request within 2-3 weeks from the day you send it back.

Need more help? Send a request here, call +18883650056, or email us at [email protected].

You can cancel a shipment online shortly after placing your order (usually within 1 hour). Follow the instructions below to cancel your shipment online.

Once cancelled, we'll refund your original payment method within 24 hours. Refunds can take 3-5 business days to post to your payment account.

Cancel your order online:

1. Go to ourOrder Lookup page here.

2. Enter your Order number (Ex:10825960) and billing address zip code.

3. Click "Edit this shipment".

4. Forsecurity purposes, enter the email address used to place this order.

5. Select "Cancel this shipment" and confirm the cancellation to complete your request.

*If you have an UncommonGoods account, simply sign in and select the order number you'd like to cancel.*

Please Note:Cancellations cannot be reversed.Also, we regret that online cancellations are not available for custom item shipments, Perks membership purchases, orders shipping internationally, or for orders that have been processed for shipment by our warehouse.

To edit a shipment for your order visit our Edit an order FAQ.

Need more help? Send a request here, call +18883650056, or email us at [email protected].

Sign up to receive uncommon updates about our favorite items, sales, gift guides, artist stories, holiday reminders, and more!

Subscribe:

To subscribe or manage your email subscription go to our homepage footer here and enter your email address.

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To unsubscribe click here and enter each email address. Toremove any other associated email accounts or if you have auto email forwarding enabled enter each email address individually.

Removal requests typically take 48 hours to go in effect.Once unsubscribed you will still have the option to receive order confirmation and tracking emails when placing an order. Be sure to uncheck the box to sign up for weekly emails at checkout.

Need more help? Send a request here, call +18883650056, or email us at.

Wish Lists are great ways to organize and share your gift-giving and gift-receiving ideas! To get started, go to our Wish List page here.

Create a Wish List:

Sign in or create an account from ourWish Listpage here.

Select Wish Lists at the top right of your screen and make a new wish list.

To add items to a saved Wish List, go to the item page, choose any available color or size options, then click "Wish List" beneath the "Add to cart" button.

Choose the saved Wish List to add the item.

Share and Edit Wish Lists:

To share a saved Wish List click on the Wish List name, then select "Share" to copy and paste the Wish List link into an email or text.

To edit a Wish List name from the Wish List page select edit at the bottom of your Wish List.

To delete a Wish List from the Wish List page selectXat the top right corner of your Wish List.

Todelete items from your Wish List select the Wish List name, then selectXat the top right corner of the item.

To add saved items from your Wish List select the Wish List name, then select "Add to Cart".

Please note, Wish Lists can only be visible to friends and family by sharing the Wish List link via email or text message.

Need more help? Send a request here, call +18883650056, or email us at [email protected].

We offer a one-time price adjustment if an item is marked down within thirty (30) days of the date on your purchase.

To request a price adjustment, please call 888-365-0056, or send us an email at [email protected] within the thirty (30)day window. Include your order number in your email message. If you are within the deadline, we'll refund you the difference in your original form of payment and we'll confirm with you once that's complete.

Need more help? Send a request here, call +18883650056, or email us at [email protected].

Picasso had a dachshund muse. Lump, named after the German word for “rascal”, lived in the artist’s Cannes mansion for six years. In addition to painting Lump his own food dish, Picasso featured him in 15 of his “Meninas” series paintings. When asked about Lump, he replied, “Lump, he’s not a dog, he’s not a little man, he’s somebody else.” And that’s the long and short of it.

Sources:

NY Times

The Independent

You know it’s called your ring finger, but what made most of us choose the left hand, or that finger at all, to hold a wedding ring? Before modern medical science discovered the intricacies of the circulatory system, people believed that the third finger on the left hand was the most direct line to the heart. In Ancient Rome, this line was called the “Vena Amoris,” or the “Vein of Love.”

Sources:

Today I Found Out

Wikipedia

During his travels, Marco Polo wrote of his run-ins with unicorns. Surprised to find them “clean contrary to our notions,” he described them as “very ugly bruteswith a head like a wild boar’s.” Thankfully, Mr. Polo was mistakenly referring to a rhinoceros and the unicorn’s mystical public image remains ethereally intact.

Sources:

X Roads

Mental Floss

Subscribe to our catalog:

Click here to request a catalog in the mail or to update your catalog information. Once subscribed you'll receive our next catalog in the mail within 1-3 weeks. Typically we mail 4-6 catalogs a year.

Update your catalog name or address:

To change the name or address for your catalog subscription, enter your name and mailing address as they appear on the catalog's mailing label:

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To unsubscribe from our catalog click here and fill out the unsubscribeform. We'll take care of the rest! Make sure that the information you enter matches the info printed on your catalog so we can be sure to properly remove your name and address.

We print our catalogs several weeks in advance, so we may send one more catalog.

View our catalog online:

You can also view our catalog online here !

Need more help? Send a request here, call +18883650056, or email us at.

Uncommon Perks:

In October 2018 we launched our first-ever membership program. With our Perks program, customers will receive free Standard (3-5 business day) shipping to any US address (including Alaska and Hawaii) for$14.90 a year. You canlearn more about Perks here, or you canask anyof our team members for details.

Sales:

We frequently add new items to our Sale section, and these items are discounted between 10\% and 70\% off of the original price.

Coupons:

Coupon sites will sometimes post discount codes for UncommonGoods, but we are not running any promotions or discounts.Since we can’t control what people post on the Internet, we rely on our marketing team and on our customers to notify us of websites that are falsely advertising discount codes. We then ask the source to remove those fraudulent codes from their website. If you have found such a code online, please email [email protected] with a link to the website, and you'll earn our heartfelt thanks for helping us curb this problem. Note that the Source Codes on the back of our catalogs do not provide discounts and are merely for tracking purposes for our marketing team.

In a marketplace overrun by mass-produced goods, UncommonGoods was founded on the idea that we would opt to sell as many handmade, unique, and one-of-a-kind items as possible. We love that our customers crave unique and well-crafted merchandise that can't be found at huge retailers who offer deep discounts by buying in bulk. We're also proud that more than half of the items we sell are made in the USA and a large number of items made overseas are supporting communities in developing countries. It’s also important to us to hire locally and we insist on paying our team members a living wage, not merely the minimum wage. This also means that the person taking your phone call, answering your emails, selecting products for our website, designing our website, and shipping your order lives here in the NYC metro area.

Free shipping:

As a business specializing in one-of-a-kind, hand-made merchandise, we don’t offer site-wide promotions or discounts. So while we don't offer free shipping, we hope that we’re still your go-to source when you're looking for a perfect handmade gift for that special someone in your life. What sets UncommonGoods apart from the larger retailers out there is the quality and uniqueness of the items we sell and the way we treat our customers.

Need more help? Send a request here, call +18883650056, or email us at [email protected].

You've got something on your mind, and we want to hear about it! Feedback is what helps us get better as a company and we love hearing what our customers have to say.

Email [email protected] to reach our customer service managers and the company's leadership team.

Need more help? Send a request here, call +18883650056, or email us at [email protected].

We value your safety.

We work hard to make sure that the product you purchase from us is safe to handle. We make sure that the product we carry is lead-free, or is in a form that won't be harmful to you or your family.

Baby and children's products:

None of our baby or children's products contain lead. We obtain certification of this from our individual vendors, and we perform independent lab testing to ensure our vendors' claims are valid.

Glassware:

In compliance with all federal and state safety regulations including California'sProposition65, we use lead-free inks for printing on all our drinkware items. Lead-free inks are slightly less durable in a dishwasher, which is why we recommend hand-washing for these glasses.

Recycled metal products:

While the vast majority of our recycled products are lead-free, some of our wall art or wearable art may contain trace levels of lead. Because of the scarcity of the mineral and the way that the product is used (not for food consumption or directly on your skin), we may opt to sell some products with trace levels of lead. When these items ship to California, they will arrive with a warning regarding lead content.

Stadium Seat items:we are required to have the disclaimer that the paint used on the old stadium seats could contain lead. This is in compliance with CaliforniaProposition65. These items are made with salvaged one-of-a-kind materials, so we could not verify the exact composition of all of the materials used.

Need more help? Send a request here, call +18883650056, or email us at [email protected].

Once you place a successful order, we'll email your confirmation, order number, and order details within a few minutes.

Sometimes our emails get caught by SPAM filters or are labeled as Junk. You might be able to find our email by searching for the name UncommonGoods in all folders (your inbox is probably your likey search default setting). If you have separate SPAM and/or Junk folders, you can also search there. And if you still can't find the email, please contact us so we can try to send it a different way.

Need more help? Send a request here, call +18883650056, or email us at [email protected].

Reselling:

We've worked really hard to build our brand through lots of hard work, dedication, amazing artist partnerships, and a sprinkle of good luck. Our brand is everything to us. Without it, we'd be "common goods," which is far less clever. For this reason, we won't sell ourmerchandise to resellers.We also don't allow our images or copy to be used on other retail sites.

Dropship:

We work with a handful of artists whose work is shipped directly from the artist to our customer. This is the only dropshipping that we participate in. We're very careful when selecting vendors and artists to work with, and each of our partners has to abide by our Vendor Code of Conduct.

Submit your product:

If you'd like to submit your product to our buying team for our consideration, you can do so here: https://www.uncommongoods.com/designs

Need more help? Send a request here, call +18883650056, or email us at [email protected].

Visit our careers page to view current job openings here or learn more about UncommonGoods here.

Looking to reach our HR team regarding employment opportunities?

Email: [email protected]

Phone: 8883421952

Fax:

Our recruiting team will be happy to help you!

Please contact them at 888-342-1952 or via email at [email protected] for more information. Be sure to include your full name and the title of the job you've applied for. They'll get back to you as soon as possible, but it may take a bit longer in September through November as the team is busy screening and hiring hundreds of candidates.

We request that you not contact our customer service department because they don't have any information they can share with you. Please contact our recruiters at 888-342-1952 or via email at [email protected] instead.

Need more help? Send a request here, call +18883650056, or email us at [email protected].

All of our open position on the posted on the careers page here.

We try to be as descriptive as possible in our job postings, but you may have a question about something we missed. Our recruiters can answer some basic questions about our open positions and they can be reached at 888-342-1952 or via email at [email protected].

We request that you not contact our customer service department because they only trained to help our customers, not our job candidates. Please contact our recruiters at 888-342-1952 or via email at [email protected] instead.

Need more help? Send a request here, call +18883650056, or email us at [email protected].

We're passionate about creative design and we're always on the lookout for interesting products to add to our assortment. If you're a maker, designer, or dreamer of great ideas, we want to see your product or collection.

The first step is to tell us about your product(s). You can tell us all about it here: http://www.uncommongoods.com/designs.

As a result of the large volume of submissions wereceive, we regret that we are unable to respond to each one individually. If our buyers find your product to be something our customers would enjoy, we will contact you for additional information. If we decide to carry your item(s) our Purchasing team will work with you on details such as Vendor Terms, payment schedules, the contact information for your designated Merchant, and shipping timelines.

We add new items to every catalog, and while we cannot guarantee that your product will be featured in a catalog, if we carry your item, it will be on our website.

Need more help? Send a request here, call +18883650056, or email us at [email protected].

We're committed to offering our customers a creative and exciting merchandise assortment and are working with our suppliers - from artists to small manufacturers - to make their products in a more socially and environmentally responsible manner.

We’re also proud to offer products that are handmade with impeccable craftsmanship and that are made from interesting, unusual, reclaimed or recycled materials.While we welcome fresh designs with great materials stories, wedon't carry products made with fur,feathers, pearls,or leather.

Additionally, our vendors must agree to meet our Vendor Code of Conduct:

CODE OF CONDUCT

At UncommonGoods, when we purchase products for our customers, we want to ensure that all items are made by workers who are treated ethically and that the products meet all safety, legal and environmental standards.

We support the Universal Declaration of Human Rights and strive to operate our business accordingly. The following guidelines are meant to ensure that our business partners maintain these same standards.

Labor, Health,and Safety

Voluntary Employment: Each employee’s presence must be voluntary. This prohibits prison labor, indentured labor, slave labor, or other compulsory labor.

Freedom of Association: Employees must have the right to freely associate and bargain collectively. Where the right to freedom of association is restricted under law, there must be an equivalent means of independent representation.

Fair and Equal Treatment: Work environments must be free of intolerance, harassment, abuse, retribution, and corporal punishment. There cannot be discrimination based on race, color, sex, religion, political opinion, nationality, social status, disability, age, marital status,capacity to

bear children, pregnancy, sexual orientation or other status of the individual unrelated to their ability to perform the job.

Child Labor: Suppliers must meet applicable laws, regulations, or other legal requirements regarding minimum age for employment. Suppliers cannot hire anyone if their employment interferes with compulsory schooling, or if the individual is under the minimum age established by law. All laws and regulations governing working conditions for minors must be followed. UncommonGoods will not conduct business with suppliers that use child labor, as outlined above.

Compensation: Suppliers must pay employees wages and benefits which, at a minimum, comply with any applicable law and match the prevailing local industry practices. All other benefits required by local law or regulation shall be provided. There cannot be conditional employment practices, such as training or apprenticeship wages, pre-employment fees, deposits, or other practices that effectively lower an employee’s pay below the legal minimum wage.

Working Hours: Suppliers must maintain reasonable employee working hours in compliance with applicable laws and industry standards of the countries in which the supplier does business. UncommonGoods will not use suppliers that, on a regularly scheduled basis, require employees to

work in excess of the statutory requirements, unless those employees are properly compensated as required by applicable law and work overtime on a voluntary basis.

Health and Safety: Workplaces must be safe and healthy based on the standards of the ILO2

and national laws. This requirement applies to residential facilities provided. Employees must receive training on workplace safety practices.

Protecting Animal Life: Animal-based materials shall be sourced in an ethical manner. All products sold to UncommonGoods are to be produced without causing harm to animals. UncommonGoods does not sell products containing leather, feathers or fur.

Product Safety and Quality

Suppliers must comply with applicable safety standards and all legal and labeling requirements and specifications.

Sustainability

We will favor suppliers who: 1) are committed to improving their social and environmental impact and disclose this information on a regular basis; 2) eliminate toxic and hazardous substances from products and operations; 3) increase efficiency, thereby minimizing use of raw materials, energy and water, while minimizing pollution and waste; 4) properly manage waste and any environmental problems associated with disposal of wastes. We require a continuous effort to improve environmental performance along a defined path towards clean production.

Right of Review

Suppliers must allow UncommonGoods personnel and other representatives acting on its behalf to inspect any facility producing merchandise for UncommonGoods as well as the relevant records of the facility, with or without prior notice. Employees must have the opportunity to report anonymously, without retribution, on workplace standards violations.

Need more help? Send a request here, call +18883650056, or email us at [email protected].

It’s a lot of work securing new product and maintaining current vendor relationships. For this reason, our buyers are unable to respond directly to vendors and artists who are not yet part of the UncommonGoods vendor team. The best way to get noticed by our buying team is by showing them your product(s) here: http://www.uncommongoods.com/designs

If you're a current UncommonGoods' vendor, please use the contact list in the Vendor Extranet to email or call your dedicated merchant or buyer.

Need more help? Send a request here, call +18883650056, or email us at [email protected].

At UncommonGoods, we're always on the lookout for creativity. If you're an artist, designer or have dreamed up a great idea, these easy steps will get your product or idea in front of our buying team, and potentially our customers.

Use the link below to submit your products to our Buyers:

http://www.uncommongoods.com/designs

UncommonGoods respects your intellectual property.

Need more help? Send a request here, call +18883650056, or email us at [email protected].

Share your goods!

We're passionate about creative design and we're always on the lookout for interesting products to add to our assortment. If you're a maker, designer, or dreamer of great ideas, we want to see your product or collection.

Tell us about your item here.

As a result of the large volume of submissions, we regret that we are unable to respond to each one individually. If our buyers find your product to be something our customers would enjoy, we will contact you for additional information.

Need more help? Send a request here, call +18883650056, or email us at [email protected].

If you need a high-resolution photo to feature one of our products on your blog or site, our Public Relations department will be happy to help you! Email [email protected] with the publication’s name and URL, tell us which item(s) you would like to feature and give us your contact information. Someone from our PR department will be in touch within 1 business day.

Need more help? Send a request here, call +18883650056, or email us at [email protected].

Please email [email protected]. Due to the high volume of email received (really, it's kind of insane), the marketing team is not able to respond to each email.

Although our customer service team is really helpful and nice, they won't be able to answer any of your questions and this will make them sad. Please email [email protected] instead.

Need more help? Send a request here, call +18883650056, or email us at [email protected].

Affiliate marketing is a way for website owners to earn commissions by linking to merchant sites and referring sales. The UncommonGoods affiliate program adds to that a great line of unique products, 10\% commissions on all orders, 30-day cookie duration, a dedicated, helpful affiliate team and a well-designed, high-converting website. So if you own a website, small or large, join our affiliate network today and start generating commissions all year long - day or night!

At UncommonGoods, we have worked to create an online store that provides customers with an exciting collection of distinctive items from some of the world's most creative designers and artisans. Combining the treasures of a specialty boutique, the great finds of a craft show, discoveries from a faraway bazaar, along with some enduring classics, shopping at UncommonGoods is a true exploration of the different.

Benefits of our Affiliate Program

A unique line of products in various categories, hard-to-find items that will increase your conversions.

10\% commissions on all sales with a 30-day cookie duration, commissions on your own purchases.

Frequently updated category, promotional, and direct product links that convert well.

A dedicated affiliate team here to help you with any questions or requests.

And it's FREE, fairly easy, and a lot of fun!

Email us with information about your blog or website (and be sure to include your contact information). We can be reached at [email protected]. A member of our team will be in touch with you if we're interested in a partnership.

Need more help? Send a request here, call +18883650056, or email us at [email protected].

We are proud to be a certified B Corp member since 2007.Certified B CorporationsTMredefine success in business.

Individually, B Corps meet the highest standards of verified social and environmental performance, public transparency, and legal accountability, and aspire to use the power of markets to solve social and environmental problems.

Collectively, B Corps lead a growing global movement ofpeople using business as a force for goodTM. Through the power of their collective voice, one day all companies will compete to bebest for the worldTM, and society will enjoy a more shared and durable prosperity for all.

To learn more about UncommonGoods' B Corp status, click here.

[email protected]

Need more help? Send a request here, call +18883650056, or email us at.

Our Guiding Principles

What makes a workplace great? Your knee-jerk response might focus on salary and benefits, but we all know it’s more than that. Do you feel challenged? Are you encouraged to grow? Do you have a say in your company’s direction? Do you feel like it’s your company? Do you like your co-workers? We’ve had the goal of being a great place to work for a long time, but that can mean different things to different people. We realized that in order to actually make it happen and in turn become a stronger, more impactful business, we had to figure out what a “great place to work” meant to us.

Through discussions with our leadership, work with our human resources team and a trusted advisor, looking at the practices of businesses we admire, and a lot of feedback from team members across the company, we put who we want to be as an organization into words with our seven Guiding Principles.

Each of our Principles helps us define what we’re working to be as a company, and what we want to mean to the people who work here. In short, they’re a set of guidelines to keep us all moving in the same direction. That doesn’t mean that there won’t be differences of opinion expressed. In fact, the Principles are set up to empower folks around here to do just that.

We know that becoming a great place to work is like scaling a never-ending mountain, always striving to get closer to the peak and recognizing there’s continued room for growth. We’re working on building a shared understanding of how we can work together and what’s important to us as an organization, and that’s helping us move up that mountainside.

As we climb, we’re following these seven Guiding Principles:

[email protected]

Forest Stewardship Council (FSC)

We are an Internet and catalog company, and we understand that by producing a catalog we use the earth's resources. We try our best to minimize that impact by shifting more business online, limiting how many catalogs we mail, and printing our catalogs on either recycled paper (virtually all of which is from 30\% post-consumer waste) or paper sourced from FSC certified forests (which are harvested in a sustainable manner).

Better To Give

Giving back is important to us and we want to share this passion with our customers. That's why we created the Better to Give Program in 2001, which allows you to select a non-profit organization to receive a $1 donation from us at checkout. Learn more here.

B Corporation

UncommonGoods is proud to be a founding member of B Corporation, an organization created to help customers understand the social and environmental impact of their purchases. The B seal means that a company has met the standards outlined in a comprehensive screening questionnaire, which evaluates a company on issues ranging from providing a living wage to lessening their impact on the environment, to giving back to the community.

As the founder of UncommonGoods, I am committed to our sustainability effort and would welcome you to send any ideas you have to [email protected].

Thank you,

Dave Bolotsky, Founder and CEO

Need more help? Send a request here, call +18883650056, or email us at.

Our Story

We offer remarkable designs by independent makers, and our goal is to do it with a positive impact on both people and our planet.

[email protected]

Inspiration

In 1999, our founder Dave Bolotsky visited a Smithsonian Museum craft show in Washington D.C. and was captivated by the variety of unique handmade goods and the talented people behind them. He saw there was a significant public demand for beautiful design. At the same time, he realized that the artists working to make those pieces were often traveling great distances in order to sell their wares at the show. Inspired by his experience, Dave had a vision to create something that had never existed beforean online marketplace to connect makers and their creations with individuals looking for truly special goods, regardless of the physical distance between the maker and the shopper. Dave turned this idea into UncommonGoods. He continued traveling to craft fairs and trade shows, meeting artists and finding stand-out merchandise, while running the business out of his home on the Lower East Side of Manhattan. Before long, the company had outgrown Dave's apartment, and moved through three successively larger offices in downtown Manhattan, eventually settling in our current location in Brooklyn, NY.

Survival

Of course, in the struggle to build a viable business, there are always bumps in the road along the way. When the internet bubble burst, we faced unforeseen hardshipsfunds were dwindling, and we were forced to cut back from a staff of 35 to just five full-time employees. Around this time co-founder Thomas Epting joined us as a photographer. Thomas worked tirelessly to help ensure the company's survival, steadily expanding his role to encompass all creative, technology, and warehouse operations. Times were tough, but thanks to the guidance of Dave and Thomas, we managed to turn the business around, becoming profitable for the first time in 2004.

Sustainability

Our focus is on building a business for the long haul. We've worked to create a sustainable business in all its aspects. We attempt to minimize our environmental impact, working with our artists to use sustainable or recycled materials whenever possible, choosing environmentally friendlier packing materials, and printing our catalog on Forest Stewardship Council [FSC] certified and recycled paper. We're building relationships with non-profit organizations through Better to Give, a program we created that allows our customers to choose a partner for us to donate $1 to with every order. And a concentration on strong financial health allows us to maintain independent ownership and stay true to our values. Our team has grown steadily over the last decade, from just 5 to over 200 year-round employees. Our business grows dramatically during the winter holidays each year. Thousands of packages ship out every day during these months, so we expand our workforce to hundreds of employees. We try to never lose sight of an inverted pyramid business model, meaning that the needs of the people closest to our customers, our customer service and warehouse teams, come first. As part of this model, our lowest paid hourly seasonal worker makes 100\% more than the federal minimum wage. https://www.uncommongoods.com/blog/2017/uncommon-values-our-guiding-principles/

B Corporation

We're still growing, but what's important to us hasn't changed. Sustainability is, and has always been, central to what we do. In 2007, we became a founding B Corporation, which established an independent third-party certification of a company's sustainability. The Certified B Corporation seal means that a company has undergone and passed a comprehensive screening questionnaire, which evaluates areas including company governance, environmental practices, and impacts on the local community. As we maintain our certification as a B Corp we're also driven to continuously evaluate and improve ourselves, while raising awareness of the program. To date, more than 2,000 companies have become certified B corps. https://www.bcorporation.net/community/uncommongoods

Evolution

Along with sustainability, supporting creativity and the artist community is extremely important to us. Today our assortment has grown from a collection of Dave's trade show finds to a plethora of products handpicked by a full-fledged buying team, who scour the web for the latest in creative design and, just like in our early days, hit the road to bring back treasures from around the country. Thanks to our community of artists and designers, we also discover many unique pieces through online product submissions. Additionally, we've grown an in-house product development team, who work hard to create new goods sure to make even seasoned design junkies swoon. https://www.uncommongoods.com/lists/uncommon-collection

An Uncommon Future

As we enter a new age of business, we'll remain focused on our commitment to sustainability and creative design. We'll never stop working to provide a remarkable shopping experience to our customers, make our company our team members' favorite place to work, celebrate craftsmanship and innovation, and support our community of artisans, designers, and creative thinkers. We have a feeling the future will be uncommonly good. https://www.uncommongoods.com/our-story

You Shop, We Give.

As an independently-owned business, we have the freedom to support causes we believe in and to impact the world in a positive way. Giving back is important to us and we want to share that passion with you, our customers. Through our Better to Give program, we've been able to build a better business by connecting our customers with non-profit organizations around the globe. With every purchase you make, we're proud to donate $1 to a Better to Give partner of your choice.

Since we started the Better to Give program in 2001, we've donated over $2,000,000. Thanks for helping us pay it forward and do our part to improve the planet and support the people who live on it. Let's keep up the good work! https://www.uncommongoods.com/static/better.jsp

Need more help? Send a request here, call +18883650056, or email us at.