Universal Orlando Culture | Comparably
The Universal Orlando Resort, commonly known as Universal Orlando, is a theme park resort in Orlando, Florida. read more
EMPLOYEE
PARTICIPANTS
101
TOTAL
RATINGS
654

Universal Orlando Company Culture

Universal Orlando Culture

This score is derived from employee ratings & reviews
3.7/5
Universal Orlando's Overall Culture is rated B-

Top Rated Culture Dimensions

Universal Orlando CEO

Bottom 45%Bottom 45% of Similar Size Companies on Comparably
Thomas Williams Universal Orlando's CEO
Thomas Williams
67 /100

Diversity at Universal Orlando

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D

Diverse employees at Universal Orlando have rated Perks And Benefits, Meetings, and Team as the highest categories they have scored

Women at Universal Orlando

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-

Women at Universal Orlando have rated Perks And Benefits, Meetings, and Team as the highest categories they have scored

Universal Orlando eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably

Recommend to a Friend?

5

Universal Orlando employees are 5% more likely to recommend Universal Orlando as a great place to work

43%Promoters
19%Passives
38%Detractors

Working at Universal Orlando

Working at Universal Orlando is rated average by 101 employees, across various culture dimensions. Universal Orlando employees are most satisfied about Outlook, Perks And Benefits, and Environment categories, putting Universal Orlando’s culture in the Top 40% compared to similar sized companies on Comparably and in the Top 50% compared to other companies in Orlando, FL. See below in detail how working at Universal Orlando was rated by employees.

Overall Company Culture at Universal Orlando

B-

Overall Company Culture at Universal Orlando is rated B-

Last updated 2 months ago

Top
40%

Universal Orlando ranks in the Top 40% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 101 Employees

View Results
0
20
40
60
80
100
Operations
85
Operations85

Universal Orlando Employee Reviews

Out of 32 Universal Orlando employee reviews, 88% were positive. The remaining 12% were constructive reviews with the goal of helping Universal Orlando improve their work culture.

88%
12%
Positive Reviews88%
Constructive Feedback12%

Positive Reviews From Universal Orlando Employees

  • What are some of the best things about your team?
    They are great very good team
  • What is the best part about your compensation package?
    The health ensurance and pto
  • What do you like best about the leadership team?
    Ver reasonable and willing to help

Universal Orlando Company Information

Universal Orlando Company Overview

The Universal Orlando Resort, commonly known as Universal Orlando, is a theme park resort in Orlando, Florida.

Universal Orlando Mission, Vision & Values

Universal Orlando Mission Statement

To provide an environment where our Team Members are proud to work, deliver unforgettable experiences to our guests, and generate superior financial returns.

Universal Orlando Vision Statement

To be recognized as the number one entertainment destination in the world!

Universal Orlando Values

  • Respect
  • Teamwork
  • Open Communication
  • Honesty, Trust & Integrity
  • Recognition
  • Fun!
Headquarter6000 Universal Boulevard
Orlando, FL 32819
United States of America
Websitewww.universalorlando.com/home.aspx
Founding Date1990
Tel+1 (407) 363-8000
Company StatusPrivate

Universal Orlando Employees

101 employees at Universal Orlando have reviewed Universal Orlando across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 months ago.

Overall, the 101 Universal Orlando employees give their leadership a grade of C-, or Bottom 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Universal Orlando are not very pleased with their total compensation at Universal Orlando, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Universal Orlando are generally satisfied with their team. 101 Participants grade the quality of their coworkers a C+. The majority believe the meetings at Universal Orlando are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Universal Orlando believe the environment at Universal Orlando is positive. Most Participants believe the pace of work at Universal Orlando is comfortably fast. About 54% of the employees at Universal Orlando work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Universal Orlando are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Universal Orlando - Employee Onboarding

The prevailing opinion from employees about joining Universal Orlando is that the company was somewhat prepared on their first day. Universal Orlando employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Universal Orlando KPIs and OKRs

At this moment no Universal Orlando employees have provided insight into whether or not they clearly understand Universal Orlando's KPIs and OKRs.

AnswerPercent
Yes0%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Universal Orlando CEO & Leadership

Universal Orlando CEO - Thomas Williams

Thomas Williams Universal Orlando's CEO
67 /100

Thomas’s approval rate is lower compared to CEOs at similar sized companies, putting Thomas in the Bottom 45% of all CEOs of similar-sized companies on Comparably, and in the Top 50% compared to CEOs of all other companies in Orlando, FL. Thomas Williams’s employees rank Universal Orlando in the Top 20% for Outlook, in the Top 25% for Perks And Benefits, and in the Top 35% for Environment.

Universal Orlando Leadership

The Universal Orlando Executive Team is rated a “C-” and led by CEO Thomas Williams, VP Sales Integration Tammy Gustafson, and Vice President, Brand Management & Marketing Communications Mary Knapp

  • Thomas Williams  CEO / President

    Thomas Williams CEO / President

    Thomas Williams serves as the CEO / President of Universal Orlando.

  • Tammy Gustafson VP Sales Integration

    Tammy Gustafson serves as the VP Sales Integration for Universal Orlando. Tammy started at Universal Orlando in... read more

  • Mary Knapp Vice President, Brand Management & Marketing Communications

    Mary Knapp serves as the Vice President, Brand Management & Marketing Communications of Universal Orlando Resort. Mary... read more

  • Xiomara Wiley EVP Sales & Marketing

    Xiomara Wiley serves as the EVP Sales & Marketing of Universal Orlando Resort. Xiomara started at Universal Orlando... read more

  • Gretchen Hofmann EVP, Marketing & Sales

    Gretchen Hofmann serves as the EVP, Marketing & Sales of Universal Orlando.

  • Troy Scillian Executive Creative Director

    Troy Scillian serves as the Executive Creative Director of Universal Orlando Resort. Troy started at Universal Orlando... read more

  • Eric R Executive Director, Mobile Delivery

    Eric R serves as the Executive Director, Mobile Delivery of Universal Orlando Resort. Eric started at Universal Orlando... read more

  • Fritz Wojdyla Senior Director - Marketing - Strategic Alliances & Partnerships

    Fritz Wojdyla serves as the Senior Director - Marketing - Strategic Alliances & Partnerships of Universal Orlando... read more

  • Mark Hammerling Senior Director Technical Services

    Mark Hammerling serves as the Senior Director Technical Services of Universal Orlando.

Universal Orlando Salaries

How much does Universal Orlando pay?

How much do people at Universal Orlando get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Universal Orlando is $136,051, or $65 per hour, while the estimated median salary is $131,106, or $63 per hour.

At Universal Orlando, the highest paid job is a Director of Sales at $233,843 annually and the lowest is a CS Rep at $45,600 annually. Average Universal Orlando salaries by department include: Engineering at $142,693, Legal at $156,578, Communications at $233,747, and Marketing at $134,675. Half of Universal Orlando salaries are above $131,106.

30 employees at Universal Orlando rank their Compensation in the Bottom 40% of similar sized companies in the US (based on 90 ratings) while 30 employees at Universal Orlando rank their Perks And Benefits in the Top 25% of similar sized companies in the US (based on 30 ratings).

Last updated months ago.

1st Percentile
$74k
$74k1st Percentile
17th Percentile
$101k
$101k17th Percentile
33rd Percentile
$131k
$131k33rd Percentile
50th Percentile
$180k
$180k50th Percentile
67th Percentile
$234k
$234k67th Percentile
83rd Percentile
$274k
$274k83rd Percentile
100th Percentile
$292k
$292k100th Percentile
$136,051*
Average Compensation
$131,106*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Universal Orlando Salaries by Department

Explore Universal Orlando Salaries

Diversity & Inclusion at Universal Orlando

Diverse employees at Universal Orlando score the company 52/100 across various culture categories, placing Universal Orlando in the Bottom 15% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Universal Orlando across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Universal Orlando Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

Universal Orlando PTO

Universal Orlando PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Universal Orlando Careers

Universal Orlando Jobs

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Let Universal Orlando Know You Want To Work There

Overview of Candidates Interested in Universal Orlando on Comparably

Candidates By Department

All Industries
25%
Sales
25%
Communications
25%
Design
25%

Candidates By Location

Orlando
25%
Melbourne
25%
Santa Monica
25%
Other
25%

Frequently Asked Questions regarding Universal Orlando

What is Universal Orlando address?

Universal Orlando location is at 6000 Universal Boulevard

Who is the CEO of Universal Orlando?

Universal Orlando CEO is Thomas Williams, their score by employees is 67

What is Universal Orlando eNPS?

The eNPS for Universal Orlando is 5

What is the salary for UI/UX Designer in Universal Orlando?

UI/UX Designer average salary in the US is 110k

What are the salaries in the Admin in Universal Orlando?

The average salaries for Admin in Universal Orlando is 72k

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