The Universal Orlando Resort, commonly known as Universal Orlando, is a theme park resort in Orlando, Florida. read more
Universal Orlando Company Culture
Universal Orlando Culture
This score is derived from employee ratings & reviews3.7/5
Universal Orlando's Overall Culture is rated B-
Top Rated Culture Dimensions
Outlook
B+Perks & Benefits
BEnvironment
BHappiness
C+Retention
C+Universal Orlando CEO
Bottom 45%Bottom 45% of Similar Size Companies on Comparably
Thomas Williams
67 /100
See More
Diversity at Universal Orlando
Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D
Diverse employees at Universal Orlando have rated Perks And Benefits, Meetings, and Team as the highest categories they have scored
Women at Universal Orlando
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-
Women at Universal Orlando have rated Perks And Benefits, Meetings, and Team as the highest categories they have scored
Universal Orlando eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 50%Top 50% of Similar Size Companies on Comparably
Recommend to a Friend?
5
Universal Orlando employees are 5% more likely to recommend Universal Orlando as a great place to work
| 43% | Promoters |
|---|---|
| 19% | Passives |
| 38% | Detractors |
Working at Universal Orlando
Working at Universal Orlando is rated average by 101 employees, across various culture dimensions. Universal Orlando employees are most satisfied about Outlook, Perks And Benefits, and Environment categories, putting Universal Orlando’s culture in the Top 40% compared to similar sized companies on Comparably and in the Top 50% compared to other companies in Orlando, FL. See below in detail how working at Universal Orlando was rated by employees.
Overall Company Culture at Universal Orlando
B-
Overall Company Culture at Universal Orlando is rated B-
Last updated 2 months ago
Top
40%
Universal Orlando ranks in the Top 40% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Universal Orlando Employee Reviews
Out of 32 Universal Orlando employee reviews, 88% were positive. The remaining 12% were constructive reviews with the goal of helping Universal Orlando improve their work culture.
| Positive Reviews | 88% |
|---|---|
| Constructive Feedback | 12% |
Positive Reviews From Universal Orlando Employees
- What are some of the best things about your team?They are great very good team
- What is the best part about your compensation package?The health ensurance and pto
- What do you like best about the leadership team?Ver reasonable and willing to help
Universal Orlando Company Information
Universal Orlando Company Overview
The Universal Orlando Resort, commonly known as Universal Orlando, is a theme park resort in Orlando, Florida.
Universal Orlando Mission, Vision & Values
Universal Orlando Mission Statement
To provide an environment where our Team Members are proud to work, deliver unforgettable experiences to our guests, and generate superior financial returns.
Universal Orlando Vision Statement
To be recognized as the number one entertainment destination in the world!
Universal Orlando Values
- Respect
- Teamwork
- Open Communication
- Honesty, Trust & Integrity
- Recognition
- Fun!
| Headquarter | 6000 Universal Boulevard Orlando, FL 32819 United States of America |
|---|---|
| Website | www.universalorlando.com/home.aspx |
| Founding Date | 1990 |
| Tel | +1 (407) 363-8000 |
| Company Status | Private |
Universal Orlando Employees
101 employees at Universal Orlando have reviewed Universal Orlando across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 months ago.
Overall, the 101 Universal Orlando employees give their leadership a grade of C-, or Bottom 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Universal Orlando are not very pleased with their total compensation at Universal Orlando, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Universal Orlando are generally satisfied with their team. 101 Participants grade the quality of their coworkers a C+. The majority believe the meetings at Universal Orlando are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Universal Orlando believe the environment at Universal Orlando is positive. Most Participants believe the pace of work at Universal Orlando is comfortably fast. About 54% of the employees at Universal Orlando work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Universal Orlando are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Universal Orlando - Employee Onboarding
The prevailing opinion from employees about joining Universal Orlando is that the company was somewhat prepared on their first day. Universal Orlando employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Universal Orlando KPIs and OKRs
At this moment no Universal Orlando employees have provided insight into whether or not they clearly understand Universal Orlando's KPIs and OKRs.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Universal Orlando CEO & Leadership
Universal Orlando CEO - Thomas Williams
67 /100
Thomas’s approval rate is lower compared to CEOs at similar sized companies, putting Thomas in the Bottom 45% of all CEOs of similar-sized companies on Comparably, and in the Top 50% compared to CEOs of all other companies in Orlando, FL. Thomas Williams’s employees rank Universal Orlando in the Top 20% for Outlook, in the Top 25% for Perks And Benefits, and in the Top 35% for Environment.
Universal Orlando Leadership
The Universal Orlando Executive Team is rated a “C-” and led by CEO Thomas Williams, VP Sales Integration Tammy Gustafson, and Vice President, Brand Management & Marketing Communications Mary Knapp
Thomas Williams CEO / President
Thomas Williams serves as the CEO / President of Universal Orlando.
Tammy Gustafson VP Sales Integration
Tammy Gustafson serves as the VP Sales Integration for Universal Orlando. Tammy started at Universal Orlando in... read more
Mary Knapp Vice President, Brand Management & Marketing Communications
Mary Knapp serves as the Vice President, Brand Management & Marketing Communications of Universal Orlando Resort. Mary... read more
Xiomara Wiley EVP Sales & Marketing
Xiomara Wiley serves as the EVP Sales & Marketing of Universal Orlando Resort. Xiomara started at Universal Orlando... read more
Gretchen Hofmann EVP, Marketing & Sales
Gretchen Hofmann serves as the EVP, Marketing & Sales of Universal Orlando.
Troy Scillian Executive Creative Director
Troy Scillian serves as the Executive Creative Director of Universal Orlando Resort. Troy started at Universal Orlando... read more
Fritz Wojdyla Senior Director - Marketing - Strategic Alliances & Partnerships
Fritz Wojdyla serves as the Senior Director - Marketing - Strategic Alliances & Partnerships of Universal Orlando... read more
Mark Hammerling Senior Director Technical Services
Mark Hammerling serves as the Senior Director Technical Services of Universal Orlando.
Universal Orlando Salaries
How much does Universal Orlando pay?
How much do people at Universal Orlando get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Universal Orlando is $136,051, or $65 per hour, while the estimated median salary is $131,106, or $63 per hour.
At Universal Orlando, the highest paid job is a Director of Sales at $233,843 annually and the lowest is a CS Rep at $45,600 annually. Average Universal Orlando salaries by department include: Customer Support at $69,036, Marketing at $134,675, Business Development at $157,553, and Finance at $90,529. Half of Universal Orlando salaries are above $131,106.
30 employees at Universal Orlando rank their Compensation in the Bottom 40% of similar sized companies in the US (based on 90 ratings) while 30 employees at Universal Orlando rank their Perks And Benefits in the Top 25% of similar sized companies in the US (based on 30 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $74k | $74k | 1st Percentile |
17th Percentile $101k | $101k | 17th Percentile |
33rd Percentile $131k | $131k | 33rd Percentile |
50th Percentile $180k | $180k | 50th Percentile |
67th Percentile $234k | $234k | 67th Percentile |
83rd Percentile $274k | $274k | 83rd Percentile |
100th Percentile $292k | $292k | 100th Percentile |
$136,051*
Average Compensation
$131,106*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Universal Orlando Salaries by Department
Diversity & Inclusion at Universal Orlando
Diverse employees at Universal Orlando score the company 52/100 across various culture categories, placing Universal Orlando in the Bottom 15% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Universal Orlando across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Universal Orlando Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
Universal Orlando PTO
Universal Orlando PTO policy is a critical component of the benefits package offered to employees.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Universal Orlando Careers
Universal Orlando Jobs
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Let Universal Orlando Know You Want To Work There
Overview of Candidates Interested in Universal Orlando on Comparably
Candidates By Department
All Industries | 25% | |
|---|---|---|
Sales | 25% | |
Communications | 25% | |
Design | 25% |
Candidates By Location
Orlando | 25% | |
|---|---|---|
Melbourne | 25% | |
Santa Monica | 25% | |
Other | 25% |
Frequently Asked Questions regarding Universal Orlando
What is Universal Orlando address?
Universal Orlando location is at 6000 Universal Boulevard
Who is the CEO of Universal Orlando?
Universal Orlando CEO is Thomas Williams, their score by employees is 67
What is Universal Orlando eNPS?
The eNPS for Universal Orlando is 5
What is the salary for Desktop Support in Universal Orlando?
Desktop Support average salary in the US is 54k
What are the salaries in the Marketing in Universal Orlando?
The average salaries for Marketing in Universal Orlando is 135k
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