Vital FAQs

You can make an audio or video call to other contacts.

Prerequisites:

Setup must have been completed first.

Ensure that desired devices have Vital software installed.

How to install Vital on Android tablets

How to install Vital on ODG smartglasses

Start a Call from Glasses:

Open the "Vital" app

Select "My contacts".

Navigate to the contact you wish to call.

Select the contact.

Select either "Video call" or "Audio call".

Start a Call from the Web:

Sign into the "Vital" web app at https://app.vital.enterprises

Click the video call icon next to a contact- OR -Click the "More" button (three dots) and select "Audio call".

New in version 6.0, you can add multiple people to a Virtual Presence call. For example, you can have two mentors viewing the video stream from one technician wearing glasses, to provide guidance together.

Because this is currently an experimental feature, it needs to be manually enabled for each user that will be using it. Follow the below instructions to enable it for at least 3 devices:

Enable the feature on smart glasses, phones and tablets:

1. Open the Vital app

2. Go to "My settings" > "Communications" > "Enable group calls"

Enable the feature on the web app:

1. Open the Vital app

2. Click the menu button in the top left corner.

3. Go to "Settings" > "Call preferences" > "Enable group calls"

4. Reload the browser tab

Add another person to a call:

1. Start a call

2. Click the "Add contact" button (on glasses, say "Add contact")

3. Select another contact who has the group calls feature enabled

Welcome

After opening the Vital app for the first time, or after logging out, you will be guided through the initial setup procedure.

Select Connection Type: "Begin Cloud Setup"

Visit https://www.vital.enterprises/activate using your computer or phone's web browser.

Enter the activation key shown on the glasses, plus your username and password.

Click "Activate".

Once you have completed activation on the web site, return to the glasses and say "Activate this device".

We have justreleasedversion5.9ofVitalEnVision. The primary focus of thisreleasewas to improve our support for various headsets, as well as general improvements to user experience. The full list of updates is below. Your apps should download the newversionautomatically and prompt you when ready to update.

New in5.9:

Improved support for RealWear HMT-1, Epson Moverio 350, and Vuzix BT300

Added some missing Spanish and Italian text

Improved voice control accuracy

Allow switching camera in-call on multi-camera devices

Allow sign-in and activation using a Google Apps account

On ODG R-7, menu selection is more responsive

On initial setup, removed requirement to allow Administrator privilege

Support for voice commands over bluetooth headsets

Recording a call, capture audio fromboth sides of the call

Removed "VitalSettings" and "Workflow" icons from Android home screen

Enabled "Save files to gallery" setting by default

EnVision 2.0 adds new security, scalability and platform enhancements, new workflow capabilities,and full support for ODGs best-in-class R-7 smart glasses.

Workflow integration Work instructions and related media such as schematics and videos are now easy to access as they are completed within a structured workflow.

Virtualized workspaces Vital brings the information needed to complete a task into the physical space around the wearer, where it is accessible at a glance, while keeping the wearers view of the work site clear and unobstructed.

ZeroTouch 2.0 hands-free interaction improved head gesture recognition enables workers to navigate through information and select features while keeping their hands engaged with the job at hand.

Enhanced remote collaboration capabilities Remote collaboration with co-workers or experts who are not available in the work field helps workers navigate trouble spots in the work process, or ensures that they have support and training at the exact time its needed during the completion of a task.

R-7 Support Full support for Osterhout Design Groups best-in-class R-7 smart glasses.

Enhanced security Industry-standard authentication and end-to-end encryption enablesdeployment in high-security environments.

Vital Update Over-the-air software updates, remote device administration and tracking enables simple version and security management

Follow this guide for yourVuzix BT300,Google Glass EE, orODG R-7smart glasses.

For theRealWear HMT-1andHMT-1Z1, follow this guide.

Note: By installing Vital software, you agree to the terms of the Software Evaluation License Agreement.

Download the Vital App

Ensure that your glasses are connected to the internet.

In your glasses' All Apps list, scroll to and select your web browser to open it.

Move your cursor over the address bar at the top of the screen, and click on it.Note: On ODG R-7 glasses you may need toswitch your navigation mode to "cursor" by pressing the "cursor" button (the rear-most button on the underside of the right arm of your glasses).You can now move a cursor around on the screen using the touchpad button on top of the right arm of the glasses.

Enter this URL using the on-screen keyboard: vital.vu/go If prompted, follow the instructions toupdate permissions.Note: If you are viewing this page on your glasses, simply click on the link above.

Click "Go" on the on-screen keyboard.

Install the Vital App

Return to the home screen by pressing the "back" button.

In your glasses' All Apps list, scroll to and click on "Downloads".

Scroll to and click on "vital.apk". You may need to wait until it has completed downloading.Note: If more than one "vital.apk" is listed, click on the one at the top of the list.

If asked, click on "Package installer" then click on "Always".

If you receive an "Install blocked" notice, click on "Settings" then scroll to and click on "Unknown sources" to enable this, then click "OK". Press the "back" button on your glasses, then repeat the above two steps.

You will be asked "Do you want to install this application?". Click on "Next" repeatedly, until "Next" changes to "Install".

Click on "Install".

Once you see an "App installed" notice, Click on "Open"

Set up Vital

Forinstructions on completing setup visit: How to complete initial setup

Congratulations

You have installed the Vital software platform.

The video below will walk you through putting on the headset, adjusting the screen position, connecting wifi, and basic operation: https://youtu.be/RoQGWb05V8o

The link for the wifi configuration step given in the video is a little out of date. Use this link instead: http://realwear.setupmyhmt.com/configure/wifi

To install the Vital app on your HMT-1:

Connect your HMT-1 to your computer withthe USB-C cable and Micro USB adapter (The Micro USB adapter and Micro USB port must be used).

Download the Vital app to your computer by clicking: https://vital.vu/go

Download and install RealWear Explorer on your computer: http://developer.realwear.com/RealWearExplorer/#download

Open RealWear Explorer.

Drag and drop vital.apk into the RealWear Explorer application.

Some additional help resources:

- FAQ https://www.realwear.com/faq

- User guide (PDF) https://www.realwear.com/pdf/HMT1_UG_English.pdf

To uninstall the Vital app on ODG R7 Smart Glasses:

Go toAll Apps

SelectSystem Settings

SelectSecurity

SelectDevice Administrators

SelectVital

SelectDeactivate

Navigate back toSystem Settings

SelectApps

SelectVital

SelectUninstall(Note: you may need to enable the mouse pointer which is the rear-most button on the right arm of the glasses)

Confirm that you want to uninstall

Video Walkthrough

Welcome

Follow this guide to update the ODGoperating system on R7 smartglasses.

Video Guide

Step-by-Step Walkthrough

Press the Device Settings button (the middle button on the bottom of the right arm)

SelectAbout Glasses

Select System updates

Select Check Now to see if there are any available updates

If an update is available, you will be asked to proceed withthe download, selectOk

After the update has downloaded, the device will reboot itself

If you have followed the above instructions, once your device has finishing restartingthe operating systemshould be up to date

Welcome

Follow this guide to connect to WiFi on ODG R7 smartglasses.

Video Guide

Step-by-Step Walkthrough

Press the Device Settings button (the middle button on the bottom of the right arm)

SelectWi-Fi

Switch the toggle toON

Select desired network

Enter password and select Connect

The network should indicate connection status

Now you have connected to Wi-Fi on the ODG R7 smartglasses

Vital version 4.2.0 was released on June 22, 2017.Below are thenew features and bug fixes.

You can also read release notes for previous versions

Android

Added setting to enable/disable head-up gesture to wake glasses from sleep

Remote Presence on Android

Can annotate own sent images

Updated WebRTC to latest version

Pan & zoom is the default mode when paused

Workflow on Android

Virtual View can now be enabled during aworkflow

Can now use Handsfree mode when viewing More Instructions

Remote Presence on Web

Preliminary support for Firefox

Remote Presence

Improvements

Now able to File transfer from gallery while in-call

Pinch to Zoom is available on Tablets for running video and snapshots

When receiving a call, can press back button todeny call

WorkFlow

Improvements

Step Action can be configured to allow required or prioritized operations

Image View Waypoint Focus and freeze Area added, appears as aminimap on the image indicating current viewpoint

Updates to allow Single Action Mode for simplified workflows, for streamlining workflow instructions.

Updates to Instruction Set completion Screen

Note: By installing Vital software, you agree to the terms of the Software Evaluation License Agreement.

Enable download from unknown sources

Swipe down from the top of the screen, then tap the Settings icon (a gear).

Scroll down to the "Personal" section and tap "Security".

Scroll down to the "Device administration" section.

Ensure that "Unknown sources" is enabled.

Return to your tablet's home screen.

Download and Install Vital

From your tablet's home screen, open a web browser (usually Chrome).

Enter this URL into the web browser address bar: vital.vu/go Note: If you are viewing this page on your tablet, simply tap the link above.

You may be asked "Allow Chrome to access photos, media, and files on your device?". Tap "ALLOW".

You may be asked "This type of file can harm your device. Do you want to keep vital.apk anyway?". Tap "OK".

Swipe down from the top of your screen to open your notification bar.

In your notification bar, find "vital.apk" or "file.apk". Wait until this says "Download complete." then tap on it.

You will receive the notification "Vital. Do you want to install this application? It does not require any special access." Tap "INSTALL".

Wait until you receive the notification "App installed."

Tap "OPEN"

Set up Vital

Forinstructions on completing setup visit: How to complete initial setup

Congratulations

You have installed the Vital software platform. You can now proceed to tour the software.

This walkthrough will take you through the basic features of the Vital web app, which you can access at https://vital.vu

You can use Vital in your Chrome web browser, on any desktop, laptop, tablet or phone running Windows, Android or OSX (support for iPhones and iPads will be introduced in Q3 2017). You must be running an up-to-date version of Google Chrome to use the Web App.

Sometimes, when the glasses are very low on battery or the ODG system crashes, you need to hold down the power button for about 60 seconds.If the glasses haven't turned on in this manner, let go of the power button and click it once more.

If you have forgotten your Vital security pin code, you will need to re-install the Vital app, then log in to your account again.

Uninstall the Vital App

Install the Vital App

Complete Initial Setup

Welcome

After opening the Vital app for the first time, or after logging out, you will be guided through the initial setup procedure.

On Smart Glasses(but not tablets or phones), you will be guided through a brief tutorial on using thetouch pad.

Select Connection Type:

If you will be communicating with (for telepresence etc) distant devices over the public internet, select "Cloud", then follow the Cloud setup instructions.

If all of the devices you will be communicating with (for telepresence etc) will be on a local network, select "Local Network" then follow the Local network setup instructions.

Enhancements

New Login and Navigation UI on phones and tablets

New activation flow to authenticate glasses using username and password

Updated ODG R7 Glasses to Android Marshmallow

Enabledwhite labelling of Vital software for sales channel partners

Security enhancements in messagingtransport

Bug Fixes

Fixed:Handsfree is enabled but does not activate on righthead tilt

Welcome

After opening the Vital app for the first time, or after logging out, you will be guided through the initial setup procedure.

OnSmart Glasses(but not tablets or phones), you will be guided through abrief tutorialon using thetouch pad.

Select Connection Type: "Local Network".

Enter your name.

Take a profile picture. You may be asked for permission. Tap "ALLOW".

Video Guide

Step-by-Step Walkthrough

1. To Log In, open the Vital app

2. Complete Vital Setup by following the on screen instructions. The Vital Setuptutorial will familiarize you with the device interface.

3. Select desiredConnection type:Local Network

5. You will now be asked to enter a device name and to take a profile picture.You may be asked for permission. Tap "ALLOW".

Taking a picture

From the device dashboard, find and select "Vital"

Swipe right and select "Take Picture", expect to see a focusing animation

While the animation is completing, look at the desired target, expect to see the desired image appear and pause on screen followed by the command menu

Viewing on Google Glass

Select "view" from menu by tapping the side-touchpad. Expect to see the image full screen.

Zoom into picture by swiping forward on the side-touchpad.

While zoomed in, able to pan by holding two fingers to the side-touchpad and moving head.

Zoom out by swiping backwards on the side-touchpad.

Swipe down on the side-touchpad to exit.

Viewing on ODG

Select "view" from menu by pressing the d-pad button. Expect to see the image full screen.

Zoom into picture by swiping forward on the d-pad button.

While zoomed in, able to pan by pressing down on the d-pad button and moving head.

Zoom out by swiping backwards on the d-pad button.

Press the backbutton on the undercarriage of the device to exit.

Take a photo

From your device's home screen, find and select "Vital".

Swipe right and select "Take Picture". Expect to see a focusing animation.

While the animation is playing, look at the desired target. Expect to see the desired image appear and pause on screen followed by the command menu.

Share photo with another device

From your device's dashboard, find and select "Vital".

Take a new picture or select an existing picture.

Swipe to select the preferred method of sharing a picture. Available methods are:

Share with Audio - establishes an audio connection between initial user and peer while both viewing image.

Send no Audio - shares the image with a peer with no established audio connection.

Select preferred method from menu, expect to see a screen that says "Searching finding peers".

Once peers are found, expect to see the available peers' name, profile image, and what type of device they are using.

Select desired peer, expect to see a page that says "Sending request... sending request".

Once the desired peer accepts the call, both users should be viewing the same image.

Press back to disconnect

Navigating Hands Free

Hands free navigation allows the user to operate the glasses via head movements, which will be further explained below:

Hands-free can be enabled or disabled for each app in Vital Settings

To Activate Hands-free:

Open Vital Settings

Select "Hands Free Mode" and ensure that the checkbox is checked

To De-activate Hands-free

Open Vital Settings

Select "Hands Free Mode" and ensure that the checkbox is NOT checked

Once "Hands Free Mode" is turned on in Vital Settings, it can be enabled and disabled by tilting head 15 degrees to the right.

Once Hands Free is enabled, there should be 4 arrows showing, one for each side of the screen.

Looking left or right will scroll through available options.

Looking down will act as confirmation.

Looking up will back out of the current window.

Zoom and Pan modes are available if viewing an image.

Starts in Zoom mode

Look to the right to zoom in.

Look to the left to zoom out.

Tilt head to the left 15 degrees and back to center to switch to Pan mode.

Panning can only be accomplished if already zoomed in on the image.

Look with the glasses towards the edge of the screen and more of the image should be revealed while the entire image appears to be stationary in physical space.

Tilt head to the left 15 degrees and back to center to switch back to Zoom mode.

Welcome

Follow this guide to update Vital software on R7 smart glasses. Actions are similar on a tablet however thelayout looks different.

Video Guide

Step-by-Step Walkthrough

Open the Vital app

Scroll over to and selectSettings

Select VitalConnect Settings

The Update page will be the first page of VitalConnect Settings. Tap to check for updates

If any updates are found they will be downloaded, tap to install

Now your Vital software should be up to date!

Open Vital > Settings > VitalConnect Settings.

Select Logout.

Complete the initial setup with desired connection.

Welcome

Follow this guide to log out ofVital software on R7 smart glasses.Actions are similar on a tablet however thelayout looks different.

Video Guide

Step-by-Step Walkthrough

Open the Vital app

Scroll over to and select theSettingsoption

Scroll over to and selectVitalConnect Settings

Scroll over to and selectLogout

Now you are logged out!

Welcome

Follow this guide to add and remove apps onthe ODGR7 smartglasses.

Video Guide

Step-by-Step Walkthrough

OpentheMenu icon on the dashboard and selectEdit row

Go to the target app and ensure it's checked if desired orunchecked if not desired

Apps can also be removed from the dashboard by holding down on the d-pad button with the app selected and selectingRemove from Row

And the app will be removed

This was how to add and remove apps from the ODG R7 smartglasses

For help with R7 smartglasses

https://support.osterhoutgroup.com/hc/en-us

For help with Glass smartglasses

https://support.google.com/glass#topic=4363345

For help with Pixel C tablet

https://support.google.com/pixel/answer/6328569

For help with Nexus 9 tablet

https://support.google.com/nexus#topic=3415518

Switching between basic and advancedcamera settings

Open Vital, select "Settings"

Select "VitalCom Settings"

Verify that Advanced Camera Settings is checked

Detailed camera settingscan be adjusted whilesharing livestream

Sending High-resolution snapshots can be initiated by the smartglasses or by the tablet

Tablet operators will be able to request or send a snapshot by pressing the camera icon

An arrow on the icon will indicate which device is providing the snapshot

Smartglass operators will be able to send the snapshot by selecting "Send Snapshot" through the menu

Tablet operators can then annotate on the screen by selecting the desired color on the right and drawing on the paused image

Press resume to clear the annotations and resume live-stream

After a call has been initiatedbetween two devices:

Tablet/Web Client operators will be able to pause video on both devices by pressing the button with the pause icon

Tablet/Web Client operators can annotate on the screen by selecting the desired color on the right and drawing on the paused image

Press resume to clear the annotationsand resume live-stream

To delete a picture that has previously been taken, open up Vital

Swipe to and select "Files"

Swipe to and select the desired image

Press the d-pad button to bring up the menu

Images can be shared with orwithoutan audio call.

Use Vital software to take an image or to swipe to and select an existing image from "Files".

Swipe to and select the desired image.

Press the d-pad button to bring up the menu.

Swipe to and select "Share without audio", expect to see a black screen that says "Searching finding peers".

Swipe to and select desired peer, expect to see "Sending Request..." on the primary device and "receiving image" on the desired peer.

The image will open up on both devices.

Zooming can be accomplished by using the directional-pad while viewing an image

Swipe forward to zoom in

Swipe back to zoom out

Panning can be accomplished once already zoomed in on an image

Zooming and panning can also be done hands free.

From the device dashboard, find and select "Vital"

Take a new picture or select an existing picture.

Swipe to select the preferred method of sharing a picture. Available methods are:

Share with Audio - establishes an audio connection between initial user and peer while both viewing image

Send no Audio - shares the image with a peer with no established audio connection

Select preferred method from menu, expect to see a screen that says "Searching finding peers"

Once peers are found, expect to see the available peers' name, profile image, and what type of device they are using

Select desired peer, expect to see a page that says "Sending request... sending request"

Once the desired peer accepts the call, both users should be viewing the same image

Press back to disconnect

Jul 12, 2016

Remote presence

Improvements

Add UI option to VoiceControlMixin for Hotword Indicator

Add send picture option from Glasses

Update WebRTC revision to latest stable version

Allow resuming webrtc video call from smart glasses

You should be able to cancel a "picture share with audio" call from the picture share on either end

Improved the Animation for when the Voice word is selected

Allow the front LED on ODG to be enabled while Video Streaming

Add settings on VitalCom to Adjust White Balance or other Camera Settings to get better low light images and video

Improve the Animation for when the Voice word is selected

Workflow

Improvements

Initial Prototype

Integrate 'View Documents' support

Add launcher icons for Workflow

VitalConnect

Improvement

Tested Glass Wifi in multiple environments including Operating Room

Company & Group Messaging Channels

User Roles for Actions available

Cloud User Store

Project Synergy

Delete images on logout

EMM

Improvement

Prototype Windows Support via Virtualization

VitalCom

Improvement

Have the Handsfree checkbox work globally for all applications instead of just VitalVault

Added option on Tablet to use front or back camera

Added a button for front/back camera on phone/tablet

Added Setting - Once video is started, immediately turn off the Glass screen

Added Take Picture feature for Tablet that is available for Glasses

Added Indeterminate Progress Bar And Status Update For Connecting And Reconnecting To Call

VitalVault

Improvement

Added wifi networks that VitalConnect can use to prevent starting on wrong network

WorkFlow

Improvement

Add hi-res images for the Drone Demo

VitalConnect

Improvement

When a request is accepted shows a progress activity until the Application_Launch has happened

Can cancel a request to call, share or view

Updated version in all project level build.gradle to 2.4.0

EMM

Improvement

Investigated the EMM Slowdown

VitalCom

Improvement

Annotation 'Pencil' needs a selection indicator

Add the UI for Waiting for Snapshot

Test the 2x Optical ODG Lens

Add Leakcanary to VitalCom

Add the camera options for Focus (applies to R7 only, Glass has fixed_focus)

Settings for Video Camera should persist to taking in-video Pictures

Add a Setting for VitalCom for Basic/Advanced Camera Setttings

VitalVault

Improvement

Investigate VitalVault Send Picture Crashes

VitalStream

Improvement

Pulse Ox "morse code" sound

User Settings

Pulse Ox tone vs. heart rate

Low Energy Bluetooth Beacon Auto Run for VitalStream

Allow patient vital selection from home screen with voice prompt

Implement changing the metrics and waveforms

Add some automation Tests for VitalStream

Improve the waveform performance

VitalVideo

Improvement

Add Screen Timeout to Menu

Integrate Virtual Monitor into VitalVideo - Not as Separate App

WorkFlow

Improvement

Move "ok glass" from task layout to a mixin so that can display it as an overlay

Setting to Turn On/Off Voice Control for ODG