Vudu – Customer service. When I try calling, the call gets dropped after about 15 minutes on hold. My chat request, left open out of morbid curiosity, has been waiting for a live agent for over two weekdays straight.

Vudu is a content delivery and interactive media technology company distributing movies over the internet to television. read more

EMPLOYEE PARTICIPANTS: 8

TOTAL RATINGS: 85

CEO: Jeremy Verba

Customer service. When I try calling, the call gets dropped after about 15 minutes on hold. My chat request, left open out of morbid curiosity, has been waiting for a live agent for over two weekdays straight.

Other Employee Reviews for Vudu

What does the leadership team need to get better at?

Respect. Support. Teamwork. Treating employees poorly will not make them want to work there and they'll leave in the end.
Leadership review

What do you like best about the leadership team?

Nimble leadership. Strong team. Need more investment.
Leadership review

Why do you feel undervalued and what would make you feel better about your compensation?

Glass ceiling plus unaccptable promiscuous behaior
Compensation review

What can this brand most improve?

Their customer service and response time to technical issues are terrible. I've been having an issue for well over 6 months now and I can't get in touch with tech support, even after I submit the forms requesting help.

What can this brand most improve?

Vudu does not protect your private account information and makes it easy for hackers to take everything from you like purchases and your account.

Rate your company

Vudu – Customer service. When I try calling, the call gets dropped after about 15 minutes on hold. My chat request, left open out of morbid curiosity, has been waiting for a live agent for over two weekdays straight.

Customer service. When I try calling, the call gets dropped after about 15 minutes on hold. My chat request, left open out of morbid curiosity, has been waiting for a live agent for over two weekdays straight.

Other Employee Reviews for Vudu

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