Q&A With Vudu Employees

We’re delivering the magic of movie night, every night by innovating how people watch digital movies and TV. And we’re having a blast doing it. We’re Vudu, and we’re bringing the excitement of the big screen to every screen, anytime, anywhere. Because we’re a small team doing really, really big things. Because we’ve got the power of Walmart behind us. And because you believe, like we do, in the magic of delivering the best possible product.

How employees describe working at Vudu

Survey customers for areas needing improvement. Customer service rating F

Customer service. When I try calling, the call gets dropped after about 15 minutes on hold. My chat request, left open out of morbid curiosity, has been waiting for a live agent for over two weekdays straight.

Vudu does not protect your private account information and makes it easy for hackers to take everything from you like purchases and your account.

Their customer service and response time to technical issues are terrible. I've been having an issue for well over 6 months now and I can't get in touch with tech support, even after I submit the forms requesting help.

Glass ceiling plus unaccptable promiscuous behaior

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Should I work at Vudu?

17% of Vudu employees would encourage their friends to become coworkers, whereas 33% are neutral and 50% would not recommend working at Vudu to their friends.

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eNPS Score