wag.com Employee Reviews
Out of 78 wag.com employee reviews, 62% were positive. The remaining 38% were constructive reviews with the goal of helping wag.com improve their work culture. The Customer Support team, with 85% positive reviews, reports the best experience at wag.com compared to all other departments at the company. The Sales team offered the most constructive feedback, with 37% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Customer Support Dept
What do you like best about the leadership team?
they are always able to answer my questions
They set up work for me and collect payment.
everything at work is great
They are all really nice and caring
Review from Customer Support Dept
they incorporate everyone in the company, they take employees opinions and ideas into concideration.
Review from Sales Dept
What does the leadership team need to get better at?
Everything to employees to manger
Managing their employees and caring for their clients
Never there and extremely unresponsive
Review from Sales Dept
Teaching associates to do there job well
Review from Sales Dept
Answering the phone in a timely manner.
What is the best part about your compensation package?
it is good money .
everything is the best i have no complaints
Insurance because it has great medical
Review from Sales Dept
better health insurance provided for employees
Review from Sales Dept
I make my own prices and hours
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Lack of employee benefits and insurance
Better pay, more days off, Shorter hours
I feel valued. Just wish Dog Walking was a liveable wage
The company has lowered the rate on 20 minute walks with no notice or explanation. I would feel better if it went back.
To be asked how are you
Review from Sales Dept
What are some of the best things about your team?
everyone is always willing to work together to get things done.
they listen to what everyone has to say
Hard work ethic and teamwork
Review from Sales Dept
we work together, we all strive to achieve same company goals, we are always looking to improve our company
Review from Sales Dept
They all do their jobs.
What do your coworkers need to improve and how could you work together better?
Have weekly meetings and discuss
They need to improve on being more productive
If they can get along and be very supportive
What is most positive about the culture and environment at your company?
it feels like im at home.
Have a job and paycheck
I can mostly set my own schedule
that they listen to what i have to say and do not brush it under the rug
we show respect and have communication with eachother
Review from Sales Dept
What needs to change to make the company culture better?
The way they treat people
Hire more women and minorites
Review from Sales Dept
If they can get along and work very hard
What did you like most about the interview process?
i like that they do background checks.
Nothing and it was stressful
Too much effort for an interview
easy relaxing fun not too bad
Easy and very descriptive on the job position
Review from Customer Support Dept
What would you improve about your company's interview process?
Not sure, people need to be more professional
What makes you most happy at work?
when i get to walk dogs.
Dogs make me happy at work
the people there are easy going
working with great people to achieve exceptional results
Review from Sales Dept
The actual walking of dogs.
What's going wrong and how can it be improved?
Lack of encouragement from management
They should go out of business if they don't improve and treat clients better
Need more hours weekly...it’s just seasonal work for the most past
Review from Customer Support Dept
What do you like best about your company?
The pay and the people
Review from Sales Dept
What would you most like to see improved at your company?
Less hours worked for managers
Review from Sales Dept