wag.com Employee Reviews
Out of 78 wag.com employee reviews, 62% were positive. The remaining 38% were constructive reviews with the goal of helping wag.com improve their work culture. The Customer Support team, with 85% positive reviews, reports the best experience at wag.com compared to all other departments at the company. The Sales team offered the most constructive feedback, with 37% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Everything to employees to manger
Managing their employees and caring for their clients
Never there and extremely unresponsive
Review from Sales Dept
Teaching associates to do there job well
Review from Sales Dept
Answering the phone in a timely manner.
Why do you feel undervalued and what would make you feel better about your compensation?
Lack of employee benefits and insurance
Better pay, more days off, Shorter hours
I feel valued. Just wish Dog Walking was a liveable wage
The company has lowered the rate on 20 minute walks with no notice or explanation. I would feel better if it went back.
To be asked how are you
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Have weekly meetings and discuss
They need to improve on being more productive
If they can get along and be very supportive
What needs to change to make the company culture better?
The way they treat people
Hire more women and minorites
Review from Sales Dept
If they can get along and work very hard
What would you improve about your company's interview process?
Not sure, people need to be more professional
What's going wrong and how can it be improved?
Lack of encouragement from management
They should go out of business if they don't improve and treat clients better
Need more hours weekly...it’s just seasonal work for the most past
Review from Customer Support Dept
What would you most like to see improved at your company?
Less hours worked for managers
Review from Sales Dept