Wagamama Culture | Comparably
Comparably
Competitors:Nando'sDeliveroo
Wagamama
Wagamama is a British-headquartered restaurant chain, serving pan-Asian food in the style of a modern Japanese ramen bar. read more
EMPLOYEE
PARTICIPANTS
8
TOTAL
RATINGS
48
Updated on: March 28, 2025

Wagamama Company Culture

Wagamama Culture

This score is derived from employee ratings & reviews
2.8/5
Wagamama's Overall Culture is rated D+

Top Rated Culture Dimensions

Retention
B
Outlook
C+
eNPS
C
Work Culture
C-
CEO Rating
D-

Wagamama CEO

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Jane Holbrook Wagamama's CEO
Jane Holbrook
53 /100
See More

Diversity at Wagamama

N/A

Women at Wagamama

N/A

Wagamama eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 45%Bottom 45% of Similar Size Companies on Comparably

Recommend to a Friend?

-17

Wagamama employees are -17% more likely to recommend Wagamama as a great place to work

33%Promoters
17%Passives
50%Detractors

Working at Wagamama

Working at Wagamama is rated below average by 8 employees, across various culture dimensions. Wagamama employees rate Retention highest among all categories, and think that Leadership and CEO Rating have the most room for improvement, putting Wagamama’s culture in the Bottom 25% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in Rochester, MN. See below in detail how working at Wagamama was rated by employees.

Overall Company Culture at Wagamama

D+

Overall Company Culture at Wagamama is rated D+

Last updated months ago

Bottom
25%

Wagamama ranks in the Bottom 25% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Wagamama Employee Reviews

Wagamama Company Information

Wagamama Company Overview

Wagamama is a British-headquartered restaurant chain, serving pan-Asian food in the style of a modern Japanese ramen bar.

HeadquarterLondon, MN
United States of America
Websitewww.wagamama.com/
Founding Date1991
Company StatusPrivate

Wagamama Competitors

Wagamama competitors include Nando's and Deliveroo. Wagamama ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Wagamama compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Nando's' Logo
    Nando's
    4.5/5
  2. #2
    Deliveroo's Logo
    Deliveroo
    3.9/5
  3. #3
    Wagamama's Logo
    Wagamama
    2.8/5
Learn More About Wagamama Competitors

Wagamama Employees

8 employees at Wagamama have reviewed Wagamama across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 8 Wagamama employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Overall, the employees at Wagamama are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Wagamama - Employee Onboarding

The prevailing opinion from Comparably users in Rochester, MN about their company is that it was prepared on their first day. Rochester, MN employees concluded that their overall onboarding experience was positive. 67% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Wagamama Employee Onboarding

Wagamama KPIs and OKRs

At this moment no Wagamama employees have provided insight into whether or not they clearly understand Wagamama's KPIs and OKRs.

AnswerPercent
Yes0%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?
Wagamama KPIs & OKRs

Wagamama CEO & Leadership

Wagamama CEO - Jane Holbrook

Jane Holbrook Wagamama's CEO
53 /100

Jane’s approval rate is lower compared to CEOs at similar sized companies, putting Jane in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Rochester, MN. Jane Holbrook’s employees rank Wagamama in the Top 25% for Retention, in the Top 50% for Outlook, and in the Bottom 35% for Work Culture. When compared to Wagamama’s competitors, Jane Holbrook ranks below both Deliveroo CEO William Shu and Nando's CEO Geoff Whyte.

Wagamama Leadership

  • Jane Holbrook CEO / President

    Jane Holbrook CEO / President

    Jane Holbrook serves as the CEO / President of Wagamama.

  • Faye OBrien Vice President of Marketing

    Faye OBrien serves as the Vice President of Marketing of wagamama. Faye started at wagamama in June of 2017. Faye... read more

  • Paul Oakley Vice President of Finance at wagamama USA

    Paul Oakley serves as the Vice President of Finance at wagamama USA of wagamama. Paul currently resides in the Greater... read more

  • Jason Reese Vice President of Operations US

    Jason Reese serves as the Vice President of Operations US of wagamama. Jason currently resides in the Greater New York... read more

See More Executives

Explore Wagamama Leadership Team

Wagamama Salaries

How much does Wagamama pay?

How much do people at Wagamama get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Wagamama is $118,533, or $56 per hour, while the estimated median salary is $119,319, or $57 per hour.

At Wagamama, the highest paid job is a Group Product Manager at $207,609 annually and the lowest is a CS Rep at $47,416 annually. Average Wagamama salaries by department include: IT at $97,245, Admin at $57,463, Legal at $159,519, and Product at $153,204. Half of Wagamama salaries are above $119,319.

2 employees at Wagamama rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 6 ratings) while 2 employees at Wagamama rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 2 ratings).

Salaries contributed from Wagamama employees include job titles like Accounting Manager. Comparably data has a total of 1 salary records from Wagamama employees.

Last updated months ago.

1st Percentile
$68k
$68k1st Percentile
17th Percentile
$91k
$91k17th Percentile
33rd Percentile
$119k
$119k33rd Percentile
50th Percentile
$166k
$166k50th Percentile
67th Percentile
$222k
$222k67th Percentile
83rd Percentile
$238k
$238k83rd Percentile
100th Percentile
$280k
$280k100th Percentile
$118,533*
Average Compensation
$119,319*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Wagamama Salaries by City

Wagamama Salaries by Department

Explore Wagamama Salaries

Diversity & Inclusion at Wagamama

The Diversity score provides insights into how diverse employees feel and rate their work experience at Wagamama across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100
Explore Wagamama Diversity & Inclusion

Wagamama Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance
Explore Wagamama Perks and Benefits

Wagamama PTO

Wagamama PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Wagamama PTO Policy

Wagamama Careers

Wagamama Jobs

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No Recent Jobs found for Wagamama on Comparably

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H1B Visa

In 2019, Wagamama applied for 2 H1B visas. Of the work permits applied for, 50% were approved.

Work Permit Application Outcome

2
Total Applied
  • 50% Granted (1 out of 2)
  • 50% Denied (1 out of 2)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 2)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 2)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Wagamama Know You Want To Work There

Frequently Asked Questions regarding Wagamama

Who is the CEO of Wagamama?

Wagamama CEO is Jane Holbrook, their score by employees is 53

What is Wagamama eNPS?

The eNPS for Wagamama is -17

What is the salary for Customer Service Manager in Wagamama?

Customer Service Manager average salary in the US is 83k

What are the salaries in the Legal in Wagamama?

The average salaries for Legal in Wagamama is 160k

Who are Wagamama competitors?

Wagamama main competitors are Nando's, Deliveroo

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