WakeMed Health & Hospitals Employee Reviews
Out of 81 WakeMed Health & Hospitals employee reviews, 83% were positive. The remaining 17% were constructive reviews with the goal of helping WakeMed Health & Hospitals improve their work culture. The Customer Support team, with 80% positive reviews, reports the best experience at WakeMed Health & Hospitals compared to all other departments at the company. The Operations team offered the most constructive feedback, with 30% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
The leaders are approachable and engaged.
The leaders are visible! You see them in the hallways; they visit the different units and talk to nursing staff. They serve ice cream and treats during celebrations,staff appreciation days or meals during weather emergencies and high acuity times. They hold forums to learn from staff and inform us.
The way they encourage others to get involved.
Great team. They care greatly for employees and community.
Doing the best they can with the resources they have
What does the leadership team need to get better at?
holding all employees to the same standard. Many do all they can to avoid work while others pick up the slack.
Review from Operations Dept
What is the best part about your compensation package?
I am satisfied with my compensation.
The retirement program and the low cost of benefits
Tuition reimbursement and access to care at WakeMed facilities. Tuition reimbursement could be increased som though.
annual pay is the most beneficial
Insurance is very good benefits
Why do you feel undervalued and what would make you feel better about your compensation?
I wish I was paid what other employees are making in my department, that do way less work
Review from Operations Dept
if I were to add my children to the company health insurance plan, I would have almost nothing left of my paycheck.
Review from Operations Dept
What are some of the best things about your team?
Various experience and team mindset
Mostly great coworkers, some slackers but that's to be expected
Teamwork and they greatly appreciate your work.You are never unotice
Review from Customer Support Dept
We truly work as a team.
We are a team! We listen to, care for and support each other. We value what each member brings to the team and encourage participation and hold each other accountable. We know we are there for the patients and for each other.
What do your coworkers need to improve and how could you work together better?
Have better training and also more experience.
They need to actually work instead on sitting around on their phones all day.
Review from Operations Dept
actively working together; many staff members waste time even if the department is busy, the support of team members is not there
Review from Customer Support Dept
Everyone needs to follow department guidelines and do the same amount of work.
Review from Operations Dept
What is most positive about the culture and environment at your company?
The team seems like family.
Good teamwork on the floors
Diversity and welcoming with open arms
Review from Customer Support Dept
The coworkers are great and friendly
A sense of belonging and support. My opinions, ideas, and feelings matter.
What needs to change to make the company culture better?
staff that will work; supervisors that are not condescending.
Review from Customer Support Dept
What did you like most about the interview process?
Responsiveness and professionalism among leaders.
Meeting and talking with diffrent members from upper management to the bedside. You get a real sense of what a company is about when you tour and talk with frontline staff.
Very simple, made me at ease
The interview process is very informative all along the journey.
Review from Customer Support Dept
They were very friendly and listened to me.
Review from Operations Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of WakeMed Health & Hospitals yet.
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What makes you most happy at work?
Collaboration with others to provide excellent care.
I like the work I am doing, feel like I make a difference
Making a difference in someone else life
Review from Customer Support Dept
Being able to support my team in the best possible way and helping staff grow into their potential.
Serving my patients and making a difference in their lives
What's going wrong and how can it be improved?
dislike the lack of staff support, a lot of immature behavior, and rudeness from patients/families.
Review from Customer Support Dept
It's hard to look forward to work knowing that I'm going to be working hard while others avoid heir duties and there are no consequences.
Review from Operations Dept
What do you like best about your company?
There aren't any Outlook reviews of WakeMed Health & Hospitals yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of WakeMed Health & Hospitals yet.
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