Webster Bank Culture | Comparably
We take personal responsibility for meeting our customers' needs. We respect the dignity of every individual. read more
EMPLOYEE
PARTICIPANTS
46
TOTAL
RATINGS
360

Webster Bank Company Culture

Webster Bank Culture

This score is derived from employee ratings & reviews
3.4/5
Webster Bank's Overall Culture is rated C+

Top Rated Culture Dimensions

Webster Bank CEO

Top 40%Top 40% of Similar Size Companies on Comparably
John Ciulla Webster Bank's CEO
John Ciulla
69 /100

Diversity at Webster Bank

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
F

Diverse employees at Webster Bank have rated Team, Retention, and Work Culture as the highest categories they have scored

Women at Webster Bank

Top 50%Top 50% of Similar Size Companies on Comparably
C+

Women at Webster Bank have rated Team, Retention, and Compensation as the highest categories they have scored

Webster Bank eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 40%Bottom 40% of Similar Size Companies on Comparably

Recommend to a Friend?

-20

Webster Bank employees are -20% more likely to recommend Webster Bank as a great place to work

31%Promoters
18%Passives
51%Detractors

Working at Webster Bank

Working at Webster Bank is rated average by 46 employees, across various culture dimensions. Webster Bank employees are most satisfied about Manager, Executive Team, and Team categories, putting Webster Bank’s culture in the Top 50% compared to similar sized companies on Comparably and in the Bottom 45% compared to other companies in New York. See below in detail how working at Webster Bank was rated by employees.

Overall Company Culture at Webster Bank

C+

Overall Company Culture at Webster Bank is rated C+

Last updated months ago

Top
50%

Webster Bank ranks in the Top 50% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 46 Employees

View Results
0
20
40
60
80
100
Sales
62
Sales62
Customer Support
56
Customer Support56

Webster Bank Employee Reviews

Out of 29 Webster Bank employee reviews, 80% were positive. The remaining 20% were constructive reviews with the goal of helping Webster Bank improve their work culture.

80%
20%
Positive Reviews80%
Constructive Feedback20%

Positive Reviews From Webster Bank Employees

  • What makes you most happy at work?
    interacting with clients and solving their problems
  • What is the best part about your compensation package?
    the benefits The hourly rate is low for what we are expected to do and know
  • What are some of the best things about your team?
    The team is willing to assist each other.

Constructive Feedback From Webster Bank Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    40k more than my current pay
  • Why do you feel undervalued and what would make you feel better about your compensation?
    pay me what I'm worth
  • What does the leadership team need to get better at?
    Listening to their employees rather than hiring an outside company to determine what's best for their employees.

Webster Bank Company Information

Webster Bank Company Overview

We take personal responsibility for meeting our customers' needs. We respect the dignity of every individual.

Webster Bank Mission, Vision & Values

Webster Bank Mission Statement

To help individuals, families, and businesses achieve their financial goals.

Webster Bank Values

  • responsibility
  • respect
  • dignity
  • behavior
  • communities
  • results
HeadquarterWaterbury, CT
United States of America
Websitewww.websteronline.com/
Founding Date1935

Webster Bank Competitors

Webster Bank competitors include Capital One, Bank of America, and The Bancorp. Webster Bank ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Webster Bank compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Capital One's Logo
    Capital One
    4.1/5
  2. #2
    Bank of America's Logo
    Bank of America
    3.6/5
  3. #3
    Webster Bank's Logo
    Webster Bank
    3.4/5
  4. #4
    The Bancorp's Logo
    The Bancorp
    2.4/5
  • Culture Video

Webster Bank Employees

46 employees at Webster Bank have reviewed Webster Bank across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 46 Webster Bank employees give their leadership a grade of B-, or Top 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Webster Bank are not very pleased with their total compensation at Webster Bank, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Webster Bank are pleased with their team. 46 Participants grade the quality of their coworkers a B. The majority believe the meetings at Webster Bank are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Webster Bank believe the environment at Webster Bank is positive. Most Participants believe the pace of work at Webster Bank is extremely fast. About 57% of the employees at Webster Bank work 8 hours or less, while 19% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Webster Bank are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Webster Bank - Employee Onboarding

The prevailing opinion from employees about joining Webster Bank is that the company was somewhat prepared on their first day. Webster Bank employees concluded that their overall onboarding experience was positive. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Webster Bank KPIs and OKRs

At this moment no Webster Bank employees have provided insight into whether or not they clearly understand Webster Bank's KPIs and OKRs.

AnswerPercent
Yes0%
No100%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No100%
Are the KPIs/OKRs for your department clear?

Webster Bank CEO & Leadership

Webster Bank CEO - John Ciulla

John Ciulla Webster Bank's CEO
69 /100

John’s approval rate is just above average, putting John in the Top 40% of all CEOs of similar-sized companies on Comparably, and in the Top 50% compared to the CEOs of all other companies in New York. John Ciulla is well regarded by employees for the Manager Webster Bank offers, and ranks among the Top 25% of CEOs by employees in that category. John is most liked by Caucasian employees and Male employees. However, employees with Over 10 Years experience have a slightly unfavorable view of the CEO. When compared to Webster Bank’s competitors, John Ciulla ranks just above The Bancorp’s CEO Damian Kozlowski. With John’s leadership, Webster Bank employee respondents are most happy about their Manager and Executive Team. John was rated slightly below average for Diversity.

Webster Bank Leadership

The Webster Bank Executive Team is rated a “B” and led by CEO John Ciulla, Executive Vice President Director of Business Solutions and Office of Transformation Alice Spinella, and VP-Commercial Loan Operations Manager Stacey Ormsby

  • John Ciulla  CEO / President

    John Ciulla CEO / President

    John Ciulla serves as the CEO / President of Webster Bank.

  • Alice Spinella Executive Vice President Director of Business Solutions and Office of Transformation

    Alice Spinella serves as the Executive Vice President Director of Business Solutions and Office of Transformation of... read more

  • Stacey Ormsby VP-Commercial Loan Operations Manager

    Stacey Ormsby serves as the VP-Commercial Loan Operations Manager of Webster Bank. Stacey started at Webster Bank in... read more

  • Matthew Cammarota S.V.P. Director of Community Bank Operations

    Matthew Cammarota serves as the S.V.P. Director of Community Bank Operations of Webster Bank. Matthew started at Webster... read more

  • Kristi Kahn SVP, Director, Commercial Bank Administration

    Kristi Kahn serves as the SVP, Director, Commercial Bank Administration of Webster Bank. Kristi started at Webster Bank... read more

  • Glenn MacInnes Chief Financial Officer

    Glenn MacInnes serves as the Chief Financial Officer of Webster Bank. Glenn started at Webster Bank in May of 2011.... read more

  • Brandon Swafford Chief Information Security Officer

    Brandon Swafford serves as the Chief Information Security Officer of Webster Bank. Brandon started at Webster Bank in... read more

  • Grace Duggar SVP Credit Risk ALLL Analytics

    Grace Duggar serves as the SVP Credit Risk ALLL Analytics of Webster Bank. Grace started at Webster Bank in April of... read more

  • John Olerio Director, Senior Vice President, Webster Investments

    John Olerio serves as the Director, Senior Vice President, Webster Investments of Webster Bank.

Webster Bank Salaries

How much does Webster Bank pay?

How much do people at Webster Bank get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Webster Bank is $117,677, or $56 per hour, while the estimated median salary is $114,039, or $54 per hour.

At Webster Bank, the highest paid job is a Director of Sales at $212,790 annually and the lowest is an Admin Assistant at $47,640 annually. Average Webster Bank salaries by department include: Business Development at $117,849, Sales at $149,928, HR at $122,745, and Product at $164,536. Half of Webster Bank salaries are above $114,039.

19 employees at Webster Bank rank their Compensation in the Bottom 40% of similar sized companies in the US (based on 55 ratings) while 18 employees at Webster Bank rank their Perks And Benefits in the Top 50% of similar sized companies in the US (based on 18 ratings).

Salaries contributed from Webster Bank employees include job titles like Senior Product Manager and Sales Manager. Comparably data has a total of 2 salary records from Webster Bank employees.

Last updated months ago.

1st Percentile
$67k
$67k1st Percentile
17th Percentile
$90k
$90k17th Percentile
33rd Percentile
$114k
$114k33rd Percentile
50th Percentile
$175k
$175k50th Percentile
67th Percentile
$224k
$224k67th Percentile
83rd Percentile
$272k
$272k83rd Percentile
100th Percentile
$296k
$296k100th Percentile
$117,677*
Average Compensation
$114,039*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Webster Bank Salaries by City

Webster Bank Salaries by Department

Explore Webster Bank Salaries

Diversity & Inclusion at Webster Bank

Diverse employees at Webster Bank score the company 42/100 across various culture categories, placing Webster Bank in the Bottom 5% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Webster Bank across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Webster Bank Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

Webster Bank PTO

Webster Bank PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Webster Bank Careers

Webster Bank Jobs

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Let Webster Bank Know You Want To Work There

Overview of Candidates Interested in Webster Bank on Comparably

Candidates By Department

Marketing
50%
IT
50%

Candidates By Location

New York City
50%
Hartford
50%

Frequently Asked Questions regarding Webster Bank

Who is the CEO of Webster Bank?

Webster Bank CEO is John Ciulla, their score by employees is 69

What is Webster Bank eNPS?

The eNPS for Webster Bank is -20

What is the salary for Product Manager in Webster Bank?

Product Manager average salary in the US is 114k

What are the salaries in the Marketing in Webster Bank?

The average salaries for Marketing in Webster Bank is 95k

Who are Webster Bank competitors?

Webster Bank main competitors are Capital One, Bank of America, The Bancorp

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