West Corporation Culture | Comparably
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West Corporation Claimed Company
West Corporation is a leading provider of technology-driven, voice-oriented solutions. West offers its clients a broad range of read more
EMPLOYEE
PARTICIPANTS
9
TOTAL
RATINGS
104

West Corporation Company Culture

West Corporation Culture

This score is derived from employee ratings & reviews
2.2/5
West Corporation's Overall Culture is rated F

Top Rated Culture Dimensions

West Corporation CEO

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Ron Beaumont West Corporation's CEO
Ron Beaumont
55 /100

Diversity at West Corporation

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-

Diverse employees at West Corporation have rated Work Culture, CEO Rating, and Leadership as the highest categories they have scored

Women at West Corporation

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
F

Women at West Corporation have rated Outlook, Work Culture, and CEO Rating as the highest categories they have scored

West Corporation eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 20%Bottom 20% of Similar Size Companies on Comparably

Recommend to a Friend?

-34

West Corporation employees are -34% more likely to recommend West Corporation as a great place to work

33%Promoters
0%Passives
67%Detractors

Working at West Corporation

Working at West Corporation is rated below average by 9 employees, across various culture dimensions. West Corporation employees rate Meetings highest among all categories, and think that Compensation and Leadership have the most room for improvement, putting West Corporation’s culture in the Bottom 5% compared to similar sized companies on Comparably and in the Bottom 5% compared to other companies in Omaha, NE. See below in detail how working at West Corporation was rated by employees.

Overall Company Culture at West Corporation

F

Overall Company Culture at West Corporation is rated F

Last updated months ago

Bottom
5%

West Corporation ranks in the Bottom 5% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

West Corporation Employee Reviews

Out of 6 West Corporation employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping West Corporation improve their work culture.

67%
33%
Positive Reviews67%
Constructive Feedback33%

Positive Reviews From West Corporation Employees

  • What are some of the best things about your team?
    Learning from one another, depending on eachother and becoming knowledgeable within our roles to avoid reaching out to management (especially when they don’t know what they’re doing and have one of their reps complete an assessmen
  • What is most positive about the culture and environment at your company?
    Lunch or break time, when you’re away from
  • What makes you most happy at work?
    Seeing coworkers and talking to them

Constructive Feedback From West Corporation Employees

  • What does the leadership team need to get better at?
    Refrain from micromanaging, gossiping about reps to other reps or people within the company. Motivate your team, instead of making their days coming in completely unbearable
  • Why do you feel undervalued and what would make you feel better about your compensation?
    I'm making approximately 20k the market value of the work I do and I do advanced work so technically it would probably be even more than that.

West Corporation Company Information

West Corporation Company Overview

West Corporation is a leading provider of technology-driven, voice-oriented solutions. West offers its clients a broad range of

West Corporation Mission, Vision & Values

West Corporation Mission & Values

We operate at the scale and speed necessary to capitalize on the promise of emerging technologies and the advantages they will provide. It is our business to deliver reliable, scalable, productive communications and build smarter, more meaningful connections.

Headquarter11808 Miracle Hills Dr.
Omaha, NE 68154
United States of America
Websitewww.west.com
Founding Date1986
Tel(402) 965-7554
Company StatusPublic
StockPNW

West Corporation Competitors

West Corporation competitors include Bharti Airtel, Ameriprise Financial Services, Inc., and InterCall. West Corporation ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how West Corporation compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Bharti Airtel's Logo
    Bharti Airtel
    4.5/5
  2. #2
    Ameriprise Financial Services, Inc. Logo
    Ameriprise Financial Services, Inc.
    3.7/5
  3. #3
    InterCall's Logo
    InterCall
    3.3/5
  4. #4
    West Corporation's Logo
    West Corporation
    2.2/5
  • Culture Video

West Corporation Employees

9 employees at West Corporation have reviewed West Corporation across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 9 West Corporation employees give their leadership a grade of F, or Bottom 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at West Corporation are mostly dissatisfied with their total compensation at West Corporation, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at West Corporation are not very pleased with their team. 9 Participants grade the quality of their coworkers a D-. The majority believe the meetings at West Corporation are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at West Corporation believe the environment at West Corporation is negative. Most Participants believe the pace of work at West Corporation is comfortably fast. About 50% of the employees at West Corporation work 8 hours or less, while 25% of them have an extremely long day - longer than twelve hours.

Overall, the employees at West Corporation are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining West Corporation - Employee Onboarding

The prevailing opinion from Comparably users in Omaha, NE about their company is that it was very prepared on their first day. Omaha, NE employees concluded that their overall onboarding experience was positive. 66% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

West Corporation KPIs and OKRs

At this moment no West Corporation employees have provided insight into whether or not they clearly understand West Corporation's KPIs and OKRs.

AnswerPercent
Yes0%
No100%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No100%
Are the KPIs/OKRs for your department clear?

West Corporation CEO & Leadership

West Corporation CEO - Ron Beaumont

Ron Beaumont West Corporation's CEO
55 /100

West Corporation’s CEO Ron Beaumont started in this role in 2005. Ron’s approval rate is lower compared to CEOs at similar sized companies, putting Ron in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 15% compared to CEOs of all other companies in Omaha, NE. Ron Beaumont’s employees rank West Corporation in the Bottom 35% for Meetings, in the Bottom 35% for Outlook, and in the Bottom 30% for Perks And Benefits.

West Corporation Leadership

The West Corporation Executive Team is rated a “F” and led by CEO Ron Beaumont, SVP Sales Chris Malinowski, and Vice President Robert McCausland

  • Ron Beaumont  CEO / President

    Ron Beaumont CEO / President

    Ron Beaumont serves as the CEO / President of West Corporation.

  • Chris Malinowski SVP Sales

    Chris Malinowski serves as the SVP Sales of West Telecom Services. Chris started at West Telecom Services in Oct of... read more

  • Robert McCausland Vice President

    Robert McCausland serves as the Vice President of West Telecom Services. Robert started at West Telecom Services in Jul... read more

  • R Allen VP of Finance and Information Systems

    R Allen serves as the VP of Finance and Information Systems of West Telecom Services. R currently resides in the... read more

  • James Mertz VP of Government Affairs

    James Mertz serves as the VP of Government Affairs of West Telecom Services. James currently resides in the Greater... read more

  • Debbie Bogar AVP GP PMO

    Debbie Bogar serves as the AVP GP PMO of West Corporation.

  • Danna Ruppel National Healthcare Sales Executive with West Corporation

    Danna Ruppel serves as the National Healthcare Sales Executive with West Corporation of West Corporation.

  • Tim Auen VP of Product Management

    Tim Auen serves as the VP of Product Management of West Corporation.

  • Sheri Merciez Accountant Executive

    Sheri Merciez serves as the Accountant Executive of West Corporation.

West Corporation Salaries

How much does West Corporation pay?

How much do people at West Corporation get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at West Corporation is $130,418, or $62 per hour, while the estimated median salary is $121,116, or $58 per hour.

At West Corporation, the highest paid job is a Director of Sales at $232,137 annually and the lowest is a CS Rep at $44,947 annually. Average West Corporation salaries by department include: Customer Support at $68,090, HR at $123,843, Sales at $148,941, and Design at $122,463. Half of West Corporation salaries are above $121,116.

4 employees at West Corporation rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 14 ratings) while 4 employees at West Corporation rank their Perks And Benefits in the Bottom 30% of similar sized companies in the US (based on 4 ratings).

Salaries contributed from West Corporation employees include job titles like Data Scientist. Comparably data has a total of 1 salary records from West Corporation employees.

Last updated months ago.

1st Percentile
$70k
$70k1st Percentile
17th Percentile
$91k
$91k17th Percentile
33rd Percentile
$119k
$119k33rd Percentile
50th Percentile
$178k
$178k50th Percentile
67th Percentile
$239k
$239k67th Percentile
83rd Percentile
$271k
$271k83rd Percentile
100th Percentile
$301k
$301k100th Percentile
$130,418*
Average Compensation
$121,116*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

West Corporation Salaries by City

West Corporation Salaries by Department

Explore West Corporation Salaries

Diversity & Inclusion at West Corporation

Diverse employees at West Corporation score the company 50/100 across various culture categories, placing West Corporation in the Bottom 10% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at West Corporation across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

West Corporation Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

West Corporation PTO

West Corporation PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

West Corporation Careers

West Corporation Jobs

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H1B Visa

In 2019, West Corporation applied for 41 H1B visas. Of the work permits applied for, 93% were approved.

An in-depth look at ‘Certified-withdrawn’ H1B applications at West Corporation unveil that one approved work permit application was withdrawn before the employee’s start date.

Work Permit Application Outcome

41
Total Applied
  • 93% Granted (38 out of 41)
  • 0% Denied ( out of 41)
  • 7% Withdrawn Application was withdrawn by the employer before approval/rejection (3 out of 41)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 41)

This data was calculated using publicly sourced data from OFLC Performance Data

Let West Corporation Know You Want To Work There

Overview of Candidates Interested in West Corporation on Comparably

Candidates By Department

Sales
29%
Operations
14%
All Industries
14%
Admin
14%
Marketing
14%
Other
14%

Candidates By Location

Denver
29%
Philadelphia
14%
Hartland
14%
New York City
14%
Loretto
14%
Other
14%

Frequently Asked Questions regarding West Corporation

What is West Corporation address?

West Corporation location is at 11808 Miracle Hills Dr.

Who is the CEO of West Corporation?

West Corporation CEO is Ron Beaumont, their score by employees is 55

What is West Corporation eNPS?

The eNPS for West Corporation is -34

What is the salary for Product Manager in West Corporation?

Product Manager average salary in the US is 131k

What are the salaries in the Design in West Corporation?

The average salaries for Design in West Corporation is 122k

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