Zappi Employee Reviews
Out of 698 Zappi employee reviews, 96% were positive. The remaining 4% were constructive reviews with the goal of helping Zappi improve their work culture. The Marketing team, with 100% positive reviews, reports the best experience at Zappi compared to all other departments at the company. The HR team offered the most constructive feedback, with 12% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
They need to listen to Employee and Client feedbacks. Currently it's a 'money first' company, pushing for revenue only, but not selling quality products and not listening to Client feedback. The leadership team is not aligned with their goals.
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I do not feel undervalued
We wear many hats and are paid below market rate. It is only now that the HR team is paying for software to benchmark salaries
Despite of the conscious efforts made by the company in general in this space, there are still certain close-minded attitudes that are too attached to their opinions that fail to see other perspectives. Let's not let our seniority create that biased filter in our views.
Review from Engineering Dept
Low wages balanced out with work from home option.
Review from Customer Success Dept
We do not pay in the top half of what the market is for a company of our ARR and funding
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
Showcasing the company culture throughout all interactions.
Review from Customer Success Dept
Need more people with market research background, developing products without understanding how the market/Clients operate is dangerous. Also people need to take responsibility when they make mistakes/don't deliver, but instead there is a blame on the Customer and Revenue teams.
Review from Sales Dept
Ensure they communicate well and show respect to others - though I suspect there are reasons why these are missing at the moment
Review from HR Dept
What needs to change to make the company culture better?
we need to be clear on RoR of the teams. for too long, leadership has said that "we" as the employes just need to figure it out. In these cases, it never does get figured out. For a mid-size company it feels impossible to get the right answers without getting ping-pong around a few times
We need leadership (Mid level and up) to list and engage with people doing the work
Review from Product Dept
I think we are still re-inventing what the culture should be in the wake of the pandemic and we're currently a bit of a work in progress on culture.
Review from Engineering Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Zappi yet.
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What's going wrong and how can it be improved?
Cross-functional interactions with people from other cultures where standard/universal professionalism is ignored.
Review from Customer Success Dept
The culture is fake, they try to show they do the right things on paper. There is an alcohol problem in the office. Lots of unnecessary money is spent on travel/hotel/expensive dinners etc. Some people are very arrogant, but not helpful at all when you need help, they just lecture you.
Review from Sales Dept
What would you most like to see improved at your company?
There aren't any Outlook reviews of Zappi yet.
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