Zappi Employee Reviews
Out of 698 Zappi employee reviews, 96% were positive. The remaining 4% were constructive reviews with the goal of helping Zappi improve their work culture. The Marketing team, with 100% positive reviews, reports the best experience at Zappi compared to all other departments at the company. The HR team offered the most constructive feedback, with 12% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
best workplace I had and I worked a lot of different companies before
Review from Sales Dept
Review from Customer Success Dept
What do you like best about the leadership team?
It is constantly looking for way to make working at zappi a real pleasure
Review from Engineering Dept
Clear communication to the entire company
Review from Marketing Dept
What they focus on matching achieving the vision
They're friendly and approachable. They also have a genuine interest in their employees.
Review from HR Dept
lead by example, listening an learning, transparency, show vulnerability
Review from Sales Dept
What does the leadership team need to get better at?
They need to listen to Employee and Client feedbacks. Currently it's a 'money first' company, pushing for revenue only, but not selling quality products and not listening to Client feedback. The leadership team is not aligned with their goals.
Review from Sales Dept
What is the best part about your compensation package?
Hard to tell, there are so many. I think one of the most important is you can take time off when you needed. (it helps when you feel burn out) and budget for you to learn. But again there are soo many good perk it is amazing
Review from Engineering Dept
Benefits and salary package are more than fair.
Review from HR Dept
unlimited holiday, salary at the top end of the market comparison
Review from Sales Dept
Unlimited leave and Medical Aid
Review from Engineering Dept
unlimited vacation time that's actually honored across the board
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I do not feel undervalued
We wear many hats and are paid below market rate. It is only now that the HR team is paying for software to benchmark salaries
Despite of the conscious efforts made by the company in general in this space, there are still certain close-minded attitudes that are too attached to their opinions that fail to see other perspectives. Let's not let our seniority create that biased filter in our views.
Review from Engineering Dept
Low wages balanced out with work from home option.
Review from Customer Success Dept
We do not pay in the top half of what the market is for a company of our ARR and funding
Review from Customer Success Dept
What are some of the best things about your team?
They are really friendly and approachable. Also quite smart and diverse. Some of them become close friends
Review from Engineering Dept
We're all trustworthy, respectful, and accountable
Review from Marketing Dept
Its a safe space to collaborate
Everyone is happy to help no matter the task and will be supportive regardless of what it is you're trying to achieve.
Review from HR Dept
we help each other, we can fight about certain topics and are still friends and drink a beer after work. We care about each other and are celebrating individual wins together. they are all incredible human beings and smart co-workers
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Showcasing the company culture throughout all interactions.
Review from Customer Success Dept
Need more people with market research background, developing products without understanding how the market/Clients operate is dangerous. Also people need to take responsibility when they make mistakes/don't deliver, but instead there is a blame on the Customer and Revenue teams.
Review from Sales Dept
Ensure they communicate well and show respect to others - though I suspect there are reasons why these are missing at the moment
Review from HR Dept
What is most positive about the culture and environment at your company?
The life-work balance and the support for growth are amazing. Along side with the values, make the zappi culture one of the best ones
Review from Engineering Dept
Everyone is respected for who they are and where they come from
Review from Marketing Dept
people are trust, humility, openness and active listening. We celebrate wins together and have an aligned goal
Review from Sales Dept
It is a very inclusive culture. Being one of the only Muslims, a lot of effort is made to make sure I am "sorted" with food during events and so on.
Review from Engineering Dept
Zappi truly lives the values - our culture is one of hard work sprinkled with lots of fun! It is a high energy environment, that you struggle to be bored in.
What needs to change to make the company culture better?
we need to be clear on RoR of the teams. for too long, leadership has said that "we" as the employes just need to figure it out. In these cases, it never does get figured out. For a mid-size company it feels impossible to get the right answers without getting ping-pong around a few times
We need leadership (Mid level and up) to list and engage with people doing the work
Review from Product Dept
I think we are still re-inventing what the culture should be in the wake of the pandemic and we're currently a bit of a work in progress on culture.
Review from Engineering Dept
What did you like most about the interview process?
The recruitment team are fab. They answered all the questions I had and gave me a really detailed understanding of Zappi and the team I would be joining. Their knowledge and enthusiasm was impressive and I felt informed and safe throughout the process.
Review from Operations Dept
The recruiters are very well informed and communicate at all stages, keeping you fully aware of feedback and next stages.
Review from HR Dept
Constant feedback and quick turnaround
Review from Executive Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Zappi yet.
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What makes you most happy at work?
There is new challenges coming every time and it is fantastic to see a group of really smart people solving those. Also the office environment it is great which allow a lot social time.
Review from Engineering Dept
working with smart, passionate, ambitious people
Review from Marketing Dept
Learning more of what Im doing and my team
The people and ambitions of the company.
Review from HR Dept
being able to have an impact and also contribute to something bigger (sustainability, growth)
Review from Sales Dept
What's going wrong and how can it be improved?
Cross-functional interactions with people from other cultures where standard/universal professionalism is ignored.
Review from Customer Success Dept
The culture is fake, they try to show they do the right things on paper. There is an alcohol problem in the office. Lots of unnecessary money is spent on travel/hotel/expensive dinners etc. Some people are very arrogant, but not helpful at all when you need help, they just lecture you.
Review from Sales Dept
What do you like best about your company?
There aren't any Outlook reviews of Zappi yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of Zappi yet.
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