Zoes Kitchen Employee Reviews
Out of 70 Zoes Kitchen employee reviews, 60% were positive. The remaining 40% were constructive reviews with the goal of helping Zoes Kitchen improve their work culture. The Sales team, with 84% positive reviews, reports the best experience at Zoes Kitchen compared to all other departments at the company. The Operations team offered the most constructive feedback, with 25% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Able to take the time to teach you
Yes it is a a good leadership team
Review from Operations Dept
The leadership I see comes from the shift leads they are always positive and ready to help in a by situation
Review from Operations Dept
There is a lot of freedom as far as daily tasks and job duties for managers
Review from Sales Dept
We all work together very well and I always feel like my voice is heard.
Review from Sales Dept
What does the leadership team need to get better at?
Hoe they communicate with there workers
Communicating effectively. Training the new person fixing the hazards all throughout the building
I really need to talk to somebody that's hate and charge so I can get my money
Communication, following the ecosure policies
Listen their employees instead of harrassment
Review from Operations Dept
What is the best part about your compensation package?
My insurance is amazing I love the program
Review from Operations Dept
The payments are on time and fair
Review from Operations Dept
I don't have one currently because I haven't worked there long enough but I know others are very satisfied.
Review from Sales Dept
I get paid to do a job that I love. My love of the job is fair enough compensation. I will work for what I want and deserve
Why do you feel undervalued and what would make you feel better about your compensation?
I signed on for full time hours and this week alone u was scheduled for 4 days at 2 hours a shift. Then again my GM Constantly reminds me that he is the cheapest manager I will ever work for
All I want is the money I work for that's it nothing more nothing less
I just want my paycheck
I constantly have to do duties that aren't a part of my job description or title and have seen it done to others. I'm a host but Ive been told order produce and I get in trouble if it's not done right?
Review from Sales Dept
What are some of the best things about your team?
My team works extremely hard to meet the company expectations, despite the general manager's abusive behavior towards us.
We all are like a big family
Review from Operations Dept
Some members of the team cooperate to make things work in the right way
Review from Operations Dept
People of the same ethnic groups stick together and have strong bonds outside of work
Review from Sales Dept
We all work together very well
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Need to improve on keeping their friendships and personal lives personal and outside of work And work on not making the new guy feel like an outcast or outsider
Very poor management would never ever work for this company ever in my life again
Hi coworker's need trained properly. I didn't have the option for management. The DO and GM don't even deserve one. The HR department employee that was over mine serious situation I feel the same way. There are no words for the lack of compassion given The seriousness of the situation was overlooked
We are severly understaffed. The workers are great and try very hard to please each guest
What is most positive about the culture and environment at your company?
My team has each others backs against the managers abuse.
We are city oriented for donations
Review from Operations Dept
Everybody genuinely cares about each other. Everybody is always smiling and cheering for each other
Review from Sales Dept
Our family values keep us together
Review from Sales Dept
The workers and the comroderie
What needs to change to make the company culture better?
Overall attitude of management. I have seen a manager hang up on someone trying to place an order for what reason, I don't know. When they called back they mentioned being hung up on but were glad I was there to take their order. Even though I have no training In that area
Before an employee start working you should have everything in the computer done and ready to be paid that should be no way the other employees got paid twice before I I don't even even have a check yet
More communication and transparency would help
Review from Sales Dept
What did you like most about the interview process?
Being told starting at 10$ a hour.
The kitchen manager training to do interviews was very positive!
We do a work interview to give them a chance
Review from Operations Dept
I like the 1-hr on the floor review. Great way to get a feel for the position
Review from Operations Dept
It was very straight forward and fast
Review from Sales Dept
What would you improve about your company's interview process?
For the hiring manager to be more engaged and show more enthusiasm And try to make it more than 5 minutes
You should look for people who look after the benefits of the company instead of their own personal benefits or convenience
Review from Operations Dept
What makes you most happy at work?
I get to learn new things and I love interacting and meeting new people
Review from Sales Dept
My work family makes me happy but,the company could appreciate it's workers a little more than it does. As far as compensation goes. Pay fairly instead of competitively.
Review from Sales Dept
My leaders and some of the management
What's going wrong and how can it be improved?
I feel like I'm being set up to fail. I haven't been trained properly. I agreed to work full time hours and yet I barely worked this weekNot of my own will but because I received a text from the GM saying saying don't come in yesterday or today and take the rest of the week off because of sales
The general manager is a liar and emotionally neglects and abuses the team. He needs to follow the CAVA expectations we are all held to.
I was told slow and pushed to do more tasks than other employees. Management inforced their will against me , changing my hours down from 20 to 9 per week . Being rude at me . Also clocking out for me while I went to toilet
Review from Operations Dept
There is a lot of blatant disrespect and unprofessional language between teammates as well as drug and alcohol use in the job
Review from Sales Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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