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Zum Claimed Company

Safe and Reliable rides and care for children aged 5+ read more

EMPLOYEE PARTICIPANTS: 6

TOTAL RATINGS: 135

CEO: Ritu Narayan

Zum Company Culture

Zum Culture

This score is derived from employee ratings & reviews

2.2/5

Zum's Overall Culture is rated F

Top Rated Culture Dimensions

Perks & Benefits

Office Culture

Leadership

D-

Manager

D-

eNPS

D-

Zum CEO

Bottom 5%Bottom 5% of Similar Size Companies on Comparably

Ritu Narayan

30 /100

Diversity at Zum

N/A

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Women at Zum

N/A

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Zum eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"

Bottom 10%Bottom 10% of Similar Size Companies on Comparably

Recommend to a Friend?

-60

Zum employees are -60% more likely to recommend Zum as a great place to work

20%	Promoters
0%	Passives
80%	Detractors

Working at Zum

Working at Zum is rated below average by 6 employees, across various culture dimensions. Zum employees rate Perks And Benefits highest among all categories, and think that Work Culture and Professional Development have the most room for improvement, putting Zum’s culture in the Bottom 5% compared to similar sized companies on Comparably and in the Bottom 5% compared to other companies in San Francisco. See below in detail how working at Zum was rated by employees.

Overall Company Culture at Zum

Overall Company Culture at Zum is rated F

Last updated months ago

Bottom

Zum ranks in the Bottom 5% of other companies on Comparably with 11-50 Employees for Overall Company Culture Score

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Zum Employee Reviews

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Zum Company Information

Zum Company Overview

Safe and Reliable rides and care for children aged 5+

Zum Mission, Vision & Values

Zum Mission & Values

Build the world's largest and most trusted platform for kids' transportation and care

Zum Mission, Vision & Values

Headquarter	275 Shoreline Dr,, suite 300, Redwood City, CA 94065 United States of America
Website	www.ridezum.com
Founding Date	2014
Tel	1.855.RIDEZUM
Company Status	Private

Zum Competitors

Zum competitors include HopSkipDrive. Zum ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Zum compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

Learn More About Zum Competitors

Zum Employees

6 employees at Zum have reviewed Zum across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 6 Zum employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Zum are mostly dissatisfied with their total compensation at Zum, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Zum are mostly dissatisfied with their team. 6 Participants grade the quality of their coworkers an F. Less than half believe the meetings at Zum are effective, and less half look forward to interacting with their coworkers.

The majority of employees at Zum believe the environment at Zum is negative. Most Participants believe the pace of work at Zum is moderate. About 50% of the employees at Zum work 8 hours or less, while 25% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Zum are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Zum - Employee Onboarding

The prevailing opinion from employees about joining Zum is that the company was somewhat prepared on their first day. Zum employees concluded that their overall onboarding experience was negative. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Zum Employee Onboarding

Zum KPIs and OKRs

Employees’ understanding of Zum's KPIs and OKRs is essential for its success. Out of 2 Zum employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

Answer	Percent
Yes	50%
No	50%

Are your company's goals clear, and are you invested in them?

Answer	Percent
Yes	0%
No	100%

Are the KPIs/OKRs for your department clear?

Zum KPIs & OKRs

Zum CEO & Leadership

Zum CEO - Ritu Narayan

30 /100

Ritu’s approval rate is lower compared to CEOs at similar sized companies, putting Ritu in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in San Francisco. Ritu Narayan’s employees rank Zum in the Bottom 20% for Perks And Benefits, in the Bottom 15% for Office Culture, and in the Bottom 10% for Leadership. When compared to Zum’s competitors, Ritu Narayan ranks below HopSkipDrive CEO Joanna McFarland.

Zum Leadership

The Zum Executive Team is rated a “F” and led by CEO Ritu Narayan, CTO Abhishek Garg, and CFO Roie Chizik

Explore Zum Leadership Team

Diversity & Inclusion at Zum

The Diversity score provides insights into how diverse employees feel and rate their work experience at Zum across various culture dimensions.

Ranked Culture the Highest

Women N/A/100

Men N/A/100

Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100

Men N/A/100

Diverse Employees N/A/100

Explore Zum Diversity & Inclusion

Zum PTO

Zum's PTO and Vacation policy typically gives 10-15 days off a year. Zum's benefits and PTO Package averages to represent a less than $500 cash value per month.

Answer	Percent
Flex Time	0%
Vacation Policy	0%
Office Meals	0%
401k Contribution	100%
Childcare	0%

Other than healthcare, which of the following benefits is most important to you?

Answer	Percent
Yes	0%
No	100%

Does your boss expect you to work when you're on vacation?

Answer	Percent
$2500+/mo	50%
$1500 - $2500/mo	0%
$1000 -$1500/mo	0%
$500 -$1000/mo	0%
Less than $500/mo	50%

What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Zum PTO Policy

Zum Careers

Zum Jobs

No Recent Jobs found for Zum on Comparably

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H1B Visa

In 2019, Zum applied for 3 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

Total Applied

H1B Applications Outcome

100% Granted (3 out of 3)
0% Denied ( out of 3)
0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 3)
0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 3)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Zum Know You Want To Work There

Overview of Candidates Interested in Zum on Comparably

Candidates By Department

	Marketing	100%

Candidates By Location

	Belmont	100%

Frequently Asked Questions regarding Zum

What is Zum address?

Zum location is at 275 Shoreline Dr,, suite 300,

Who is the CEO of Zum?

Zum CEO is Ritu Narayan, their score by employees is 30

What is Zum eNPS?

The eNPS for Zum is -60

Who are Zum competitors?

Zum main competitors are HopSkipDrive

Who is Zum leadership?

Abhishek Garg, Roie Chizik & Vivek Garg are part of Zum leadership, Ritu Narayan is the CEO

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