Carfax Claimed Company

EMPLOYEE PARTICIPANTS: 84

TOTAL RATINGS: 696

CARS.COM Claimed Company

EMPLOYEE PARTICIPANTS: 57

TOTAL RATINGS: 752

Carfax vs CARS.COM

Compare Carfax versus CARS.COM for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 84 employees and customers of Carfax and 57 employees and customers of CARS.COM.

Carfax

Carfax's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Carfax. Their current valuation is $39.30B.

CARS.COM

CARS.COM's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of CARS.COM. Their current market cap is $1.21B.

2.7/5

Product Quality

4.1/5

2.6/5

Pricing

3.8/5

2.5/5

Customer Service

3.9/5

-14

NPS Score

38%	Promoters
10%	Passive
52%	Detractors

NPS Score

66%	Promoters
11%	Passive
23%	Detractors

Net Promoter Score
Winner by 57

See how Carfax compares to its competitors

Working at Carfax vs Working at CARS.COM

74 / 100

CEO Rating
Winner by 7%

Alex Vetter

67 / 100

CEO Rating

Carfax

Carfax doesn't have enough ratings to calculate the Team Culture Ratings.

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CARS.COM

Employees at CARS.COM rate their CEO, Alex Vetter, 67/100. This score is 7% lower than the scores of Carfax's CEO, Dick Raines. Employees in the IT and Sales departments rate Alex Vetter the highest.

CEO Score 74

CEO Score

CEO Score 67

Overall Culture 73

Overall Culture

Overall Culture 69

eNPS

Gender Score 56

Gender Score

Gender Score 72

Diversity Score 57

Diversity Score

Diversity Score 63

Perk And Benefits 68

Perk And Benefits

Perk And Benefits 74

Professional Dev. 43

Professional Dev.

Professional Dev. 50

Overall Culture at Carfax vs CARS.COM

/ 100

Carfax

Employees at Carfax rate their Overall Culture a 73/100, with Sales and Engineering as the two departments that rate their experience the highest.

Overall Culture
Winner by 4%

/ 100

CARS.COM

Employees at CARS.COM rate their Overall Culture a /100, with IT and Sales as the two departments that rate their experience the highest.

Carfax73
CARS.COM

Employee Net Promoter Score at Carfax vs CARS.COM

eNPS

Carfax

30 Promoters 45%

16 Passives 25%

20 Detractors 30%

Employee Net Promoter Score
Winner by 10%

eNPS

CARS.COM

21 Promoters 47%

5 Passives 11%

19 Detractors 42%

Carfax
CARS.COM4

Gender Score at Carfax vs CARS.COM

/ 100

Carfax

Employees at Carfax rate their Gender Score a 56/100.

/ 100

CARS.COM

Employees at CARS.COM rate their Gender Score a /100, with Sales and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner by 16%

Carfax56
CARS.COM

Diversity Score at Carfax vs CARS.COM

/ 100

Carfax

Employees at Carfax rate their Diversity Score a 57/100.

/ 100

CARS.COM

Employees at CARS.COM rate their Diversity Score a /100, with Marketing and Engineering as the two departments that rate their experience the highest.

Diversity Score
Winner by 6%

Carfax
CARS.COM63

Perk and Benefits Score at Carfax vs CARS.COM

/ 100

Carfax

Employees at Carfax rate their Perk and Benefits Score a 68/100.

/ 100

CARS.COM

Employees at CARS.COM rate their Perk and Benefits Score a /100, with IT and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 6%

Carfax69
CARS.COM

Professional Development Score at Carfax vs CARS.COM

/ 100

Carfax

Employees at Carfax rate their Professional Development Score a 43/100.

/ 100

CARS.COM

Employees at CARS.COM rate their Professional Development Score a /100, with Marketing and Engineering as the two departments that rate their experience the highest.

Professional Development Score
Winner by 7%

Carfax
CARS.COM48

Leadership Culture Ratings vs CARS.COM

Carfax

72 / 100

Leadership Culture Ratings vs CARS.COM
Winner by 3%

CARS.COM

69 / 100

Carfax rates % higher than CARS.COM on Leadership Culture Ratings vs CARS.COM Ratings based on looking at 353 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of your CEOs management style?" and "Does your manager seem to care about you as a person?".

Carfax
CARS.COM69

Compensation Culture Ratings vs CARS.COM

Carfax rates % lower than CARS.COM on Compensation Culture Ratings vs CARS.COM Ratings based on looking at 221 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Does your company give annual bonuses?".

Carfax63
CARS.COM

Team Culture Ratings vs CARS.COM

Carfax rates % lower than CARS.COM on Team Culture Ratings vs CARS.COM Ratings based on looking at 190 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "What do your coworkers need to improve and how could you work together better?".

Carfax74
CARS.COM

Environment Culture Ratings vs CARS.COM

Tied

Carfax tied with CARS.COM on Environment Culture Ratings vs CARS.COM Ratings based on looking at 193 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "What needs to change to make the company culture better?".

Carfax
CARS.COM75

Sentiment Culture Ratings vs CARS.COM

Carfax

77 / 100

Sentiment Culture Ratings vs CARS.COM
Winner by 7%

CARS.COM

70 / 100

Carfax rates % higher than CARS.COM on Sentiment Culture Ratings vs CARS.COM Ratings based on looking at 235 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "How do your customers perceive your company?".

Carfax77
CARS.COM