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Carfax Claimed Company
EMPLOYEE
PARTICIPANTS
37
TOTAL
RATINGS
340
Carfax

Carfax Company Culture

Carfax Culture

This score is derived from employee ratings & reviews
4.1/5
Carfax's Overall Culture is rated B

Top Rated Culture Dimensions

Carfax CEO

Top 10%Top 10% of Similar Size Companies on Comparably
Dick Raines Carfax's CEO
Dick Raines
79 /100

Diversity at Carfax

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+

Diverse employees at Carfax have rated Perks And Benefits, Happiness, and Environment as the highest categories they have scored

Women at Carfax

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D

Women at Carfax have rated CEO Rating, Environment, and Perks And Benefits as the highest categories they have scored

Carfax eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably

Recommend to a Friend?

19

Carfax employees are 19% more likely to recommend Carfax as a great place to work

44%Promoters
31%Passives
25%Detractors

Working at Carfax

Working at Carfax is rated highly by 37 employees, across various culture aspects.

Overall Company Culture at Carfax

B

Overall Company Culture at Carfax is rated B

Last updated a month ago

Top
25%

Carfax ranks in the Top 25% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 37 Employees

View Results
0
20
40
60
80
100
Engineering
79
Engineering79
IT
73
IT73
Design
38
Design38

Carfax Employee Reviews

Out of 30 Carfax employee reviews, 46% were positive. The remaining 54% were constructive reviews with the goal of helping Carfax improve their work culture.

46%
54%
Positive Reviews46%
Constructive Feedback54%

Positive Reviews From Carfax Employees

  • What is the best part about your compensation package?
    The employee contribution is too high
    Anonymous Review
  • What makes you most happy at work?
    acheiving tangible accomplishments on large and small initiatives.
    Anonymous Review
  • What is most positive about the culture and environment at your company?
    Very little complaining. Most come to meeting with the presentation of energy even if they are tired.
    Anonymous Review

Constructive Feedback From Carfax Employees

  • What would you improve about your company's interview process?
    too many people. too much process. They never come prepared.
    Anonymous Review
  • What's going wrong and how can it be improved?
    the customer service is the worst. Every time I tell someone I work for CarFax they have noting but complaints. You can never get a person on the phone
    Anonymous Review
  • What needs to change to make the company culture better?
    no sense of empowerment. Its awful
    Anonymous Review

Carfax Company Information

Carfax Company Overview

Shop for a used car with the right history on carfax.com. Buy with confidence with CARFAX vehicle history reports. Show Me the CARFAX!

Carfax Mission & Values

Building products that helps millions of people shop, buy, own and sell used cars with more confidence - that's the CARFAX mission! We understand that being a leader in the tech space requires building and keeping a talented team through unwavering dedication to employee satisfaction. We invest in cutting-edge tools and unique office comforts to ensure Team CARFAX enjoys the best that some of the leading Silicon Valley companies have to offer, yet in our own unique work environment.

Dick Raines Carfax's CEO
Dick Raines
79 /100

CEO & Founding Date

Carfax was founded in 1984 and its current CEO is Dick Raines. Since its inception 38 years ago, Carfax has grown to 840 employees.

Headquarter5860 Trinity Parkway, Suite 600
Centreville, VA 20120
United States of America
Websitewww.carfax.com/
Founding Date1984
Tel703-934-2664
Company StatusPrivate
Jobsjobs.jobvite.com/careers/carfax/p/main?__jvst=CARFAX%20Career%20Site
Social Sites

Carfax Employees

Carfax has 840 employees. 37 employees at Carfax have reviewed Carfax across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.

Overall, the 37 Carfax employees give their leadership a grade of B, or Top 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Carfax are generally satisfied with their total compensation at Carfax, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Carfax are generally satisfied with their team. 37 Participants grade the quality of their coworkers a C+. The majority believe the meetings at Carfax are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Carfax believe the environment at Carfax is positive. Most Participants believe the pace of work at Carfax is comfortably fast. About 75% of the employees at Carfax work 8 hours or less, while 8% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Carfax are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Carfax Competitors

Carfax competitors include CarGurus, AutoTrader, CARS.COM, and TrueCar. Carfax ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Carfax compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    CarGurus' Logo
    CarGurus
    4.9/5
  2. #2
    AutoTrader's Logo
    AutoTrader
    4.1/5
  3. #3
    Carfax's Logo
    Carfax
    4.1/5
  4. #4
    CARS.COM's Logo
    CARS.COM
    3.7/5
  5. #5
    TrueCar's Logo
    TrueCar
    2.8/5

Carfax Salaries

How much does Carfax pay?

How much do people at Carfax get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Carfax is $93,687, or $45 per hour, while the estimated median salary is $86,235, or $41 per hour.

At Carfax, the highest paid job is an IT Manager at $259,410 annually and the lowest is an Admin Assistant at $47,189 annually. Average Carfax salaries by department include: Finance at $92,529, Legal at $217,519, Design at $95,446, and IT at $137,592. Half of Carfax salaries are above $86,235.

17 employees at Carfax rank their Compensation in the Top 40% of similar sized companies in the US (based on 51 ratings) while 16 employees at Carfax rank their Perks And Benefits in the Top 50% of similar sized companies in the US (based on 17 ratings).

Last updated months ago.

See More Carfax Salaries

1st Percentile
$56k
$56k1st Percentile
17th Percentile
$72k
$72k17th Percentile
33rd Percentile
$86k
$86k33rd Percentile
50th Percentile
$136k
$136k50th Percentile
67th Percentile
$196k
$196k67th Percentile
83rd Percentile
$259k
$259k83rd Percentile
100th Percentile
$263k
$263k100th Percentile
$93,687*
Average Compensation
$86,235*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Carfax Salaries by Department

Carfax Salary Averages by Department

$0
$20k
$40k
$60k
$80k
$100k
$120k
$140k
$160k
$180k
$200k
$220k
Admin
$55,238
Admin$55,238
Business Development
$94,638
Business Development$94,638
Customer Support
$64,645
Customer Support$64,645
Design
$95,446
Design$95,446
Engineering
$104,372
Engineering$104,372
Finance
$92,529
Finance$92,529
HR
$107,803
HR$107,803
IT
$137,592
IT$137,592
Legal
$217,519
Legal$217,519
Marketing
$100,437
Marketing$100,437
Operations
$125,135
Operations$125,135
Product
$170,470
Product$170,470
Sales
$136,047
Sales$136,047

Carfax Benefits

Financial Benefits

  • 401K / Retirement Plan

Office Perks

  • Free Food
Fantastic
0%
Good
0%
Neutral
0%
Bad
0%
Terrible
0%
How would you rate the perks your company provides?
Are you satisfied with your Benefits?
Fantastic
0%
Good
100%
Neutral
0%
Bad
0%
Terrible
0%
How would you rate the perks your office provides?

Carfax Careers

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