Carfax Competitors | Comparably
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EMPLOYEE
PARTICIPANTS
82
TOTAL
RATINGS
690
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Carfax Competitors

Carfax competitors include CarGurus, TrueCar, AutoTrader, CARS.COM and CDK Global. Carfax ranks 3rd in Customer Net Promoter Score on Comparably vs its competitors. See below how Carfax compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
4th
eNPS Rank
4th
Gender Rank
6th
Diversity Rank
5th
Product Quality
6th
NPS Rank
3rd
Pricing Rank
6th
Customer Service
6th

See Carfax Culture vs Competitors:

Carfax Competitors
RankCompanyScore
1CarGurus88
2TrueCar76
3AutoTrader74
4Carfax73
5CARS.COM69
6CDK Global59

Carfax Competitors at a Glance

Product Quality Score Comparison

Carfax Ranks 6th in Product Quality Score

83 Customers rate Carfax's Product Quality Score a 2.6/5, which ranks it 6th against its competitors, below AutoTrader.

  1. 1st
    CARS.COM
    4.1 / 5
  2. 2nd
    TrueCar
    3.5 / 5
  3. 3rd
    CDK Global
    2.9 / 5
  4. 4th
    CarGurus
    2.9 / 5
  5. 5th
    AutoTrader
    2.7 / 5
  6. 6th
    Carfax
    2.6 / 5
Product Quality Score Comparison
RankCompany Score
1CARS.COM82
2TrueCar71
3CDK Global58
4CarGurus58
5AutoTrader54
6Carfax53
NPS Comparison

Carfax Ranks 3rd in Net Promoter Score

99 Customers rate Carfax's Net Promoter Score a -15, which ranks it 3rd against its competitors, below TrueCar. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Carfax to a friend?”.

  1. 1st
    CARS.COM
    40
  2. 2nd
    TrueCar
    -13
  3. 3rd
    Carfax
    -15
  4. 4th
    CarGurus
    -16
  5. 5th
    AutoTrader
    -23
  6. 6th
    CDK Global
    -29
NPS Comparison
RankCompany Score
1CARS.COM40
2TrueCar-13
3Carfax-15
4CarGurus-16
5AutoTrader-23
6CDK Global-29
Pricing Score Comparison

Carfax Ranks 6th in Pricing Score

70 Customers rate Carfax's Pricing Score a 2.6/5, which ranks it 6th against its competitors, below AutoTrader.

  1. 1st
    CARS.COM
    3.8 / 5
  2. 2nd
    TrueCar
    3.4 / 5
  3. 3rd
    CarGurus
    2.8 / 5
  4. 4th
    CDK Global
    2.8 / 5
  5. 5th
    AutoTrader
    2.7 / 5
  6. 6th
    Carfax
    2.6 / 5
Pricing Score Comparison
RankCompany Score
1CARS.COM77
2TrueCar68
3CarGurus57
4CDK Global56
5AutoTrader55
6Carfax53
Customer Service Comparison

Carfax Ranks 6th in Customer Service

68 Customers rate Carfax's Customer Service a 2.5/5, which ranks it 6th against its competitors, below CDK Global.

  1. 1st
    CARS.COM
    3.9 / 5
  2. 2nd
    TrueCar
    3.5 / 5
  3. 3rd
    CarGurus
    3 / 5
  4. 4th
    AutoTrader
    2.8 / 5
  5. 5th
    CDK Global
    2.8 / 5
  6. 6th
    Carfax
    2.5 / 5
Customer Service Comparison
RankCompany Score
1CARS.COM79
2TrueCar71
3CarGurus61
4AutoTrader57
5CDK Global56
6Carfax51
Overall Culture Score Comparison

Carfax Ranks 4th in Overall Culture Score

82 Employees rate Carfax's Overall Culture a 73/100, which ranks it 4th against its competitors, below AutoTrader. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    CarGurus
    88 / 100
  2. 2nd
    TrueCar
    76 / 100
  3. 3rd
    AutoTrader
    74 / 100
  4. 4th
    Carfax
    73 / 100
  5. 5th
    CARS.COM
    69 / 100
  6. 6th
    CDK Global
    59 / 100
Overall Culture Score Comparison
RankCompany Score
1CarGurus88
2TrueCar76
3AutoTrader74
4Carfax73
5CARS.COM69
6CDK Global59
eNPS Comparison

Carfax Ranks 4th in Employee Net Promoter Score

65 Employees rate Carfax's Employee Net Promoter Score a 15, which ranks it 4th against its competitors, below AutoTrader. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Carfax to a friend?”.

  1. 1st
    CarGurus
    71
  2. 2nd
    TrueCar
    20
  3. 3rd
    AutoTrader
    19
  4. 4th
    Carfax
    15
  5. 5th
    CARS.COM
    4
  6. 6th
    CDK Global
    -27
eNPS Comparison
RankCompany eNPS
1CarGurus71
2TrueCar20
3AutoTrader19
4Carfax15
5CARS.COM4
6CDK Global-27
Gender Score Comparison

Carfax Ranks 6th in Gender Score

6 Employees rate Carfax's Gender Score a 56/100, which ranks it 6th against its competitors, below CDK Global. The Gender Score tracks how positively women rate their experience at Carfax.

  1. 1st
    CarGurus
    88 / 100
  2. 2nd
    TrueCar
    83 / 100
  3. 3rd
    AutoTrader
    73 / 100
  4. 4th
    CARS.COM
    72 / 100
  5. 5th
    CDK Global
    60 / 100
  6. 6th
    Carfax
    56 / 100
Gender Score Comparison
RankCompany Score
1CarGurus88
2TrueCar83
3AutoTrader73
4CARS.COM72
5CDK Global60
6Carfax56
Diversity Score Comparison

Carfax Ranks 5th in Diversity Score

9 Employees rate Carfax's Diversity Score a 57/100, which ranks it 5th against its competitors, below AutoTrader. The Diversity Score tracks how positively diverse employees rate their experience at Carfax.

  1. 1st
    CarGurus
    88 / 100
  2. 2nd
    TrueCar
    70 / 100
  3. 3rd
    CARS.COM
    64 / 100
  4. 4th
    AutoTrader
    64 / 100
  5. 5th
    Carfax
    57 / 100
  6. 6th
    CDK Global
    53 / 100
Diversity Score Comparison
RankCompany Score
1CarGurus88
2TrueCar70
3CARS.COM64
4AutoTrader64
5Carfax57
6CDK Global53
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