55
NPS Score
VS
Chick-fil-A Claimed Company
- EMPLOYEE
PARTICIPANTS - 3411
- TOTAL
RATINGS
Pollo Tropical
- EMPLOYEE
PARTICIPANTS - 176
- TOTAL
RATINGS
Chick-fil-A vs Pollo Tropical
Compare Chick-fil-A versus Pollo Tropical for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 3411 employees and customers of Chick-fil-A and 176 employees and customers of Pollo Tropical.
Chick-fil-A
Chick-fil-A's brand is ranked #3 in the list of Global Top 100 Brands, as rated by customers of Chick-fil-A.
Pollo Tropical
Pollo Tropical's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Pollo Tropical. Their current valuation is $331.16M.
4.3/5
Product Quality
3.1/5
4.1/5
Pricing
2.9/5
4.3/5
Customer Service
2.8/5
| 72% | Promoters |
|---|---|
| 11% | Passive |
| 17% | Detractors |
Net Promoter Score
Winner by 61
-6
NPS Score
| 40% | Promoters |
|---|---|
| 14% | Passive |
| 46% | Detractors |
See how Chick-fil-A compares to its competitors
See how Pollo Tropical compares to its competitors
Working at Chick-fil-A vs Working at Pollo Tropical
65 / 100
CEO Rating
Winner by 10%
55 / 100
CEO Rating
Chick-fil-A
Chick-fil-A doesn't have enough ratings to calculate the Team Culture Ratings.
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Pollo Tropical
Employees at Pollo Tropical rate their CEO, Timothy Taft, 55/100. This score is 10% lower than the scores of Chick-fil-A's CEO, Dan Cathy. Employees in the Sales department rate Timothy Taft the highest.