34
NPS Score
VS
Costa Cruise Lines
- EMPLOYEE
PARTICIPANTS - 6
- TOTAL
RATINGS
Royal Caribbean International
- EMPLOYEE
PARTICIPANTS - 400
- TOTAL
RATINGS
Costa Cruise Lines vs Royal Caribbean International
Compare Costa Cruise Lines versus Royal Caribbean International for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 6 employees and customers of Costa Cruise Lines and 400 employees and customers of Royal Caribbean International.
Costa Cruise Lines
Costa Cruise Lines's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Costa Cruise Lines.
Royal Caribbean International
Royal Caribbean International's brand is ranked #255 in the list of Global Top 1000 Brands, as rated by customers of Royal Caribbean International. Their current market cap is $22.06B.
3/5
Product Quality
4.1/5
4.7/5
Pricing
4/5
2.5/5
Customer Service
4.1/5
| 67% | Promoters |
|---|---|
| 0% | Passive |
| 33% | Detractors |
39
NPS Score
| 63% | Promoters |
|---|---|
| 13% | Passive |
| 24% | Detractors |
Net Promoter Score
Winner by 5
See how Costa Cruise Lines compares to its competitors
Working at Costa Cruise Lines vs Working at Royal Caribbean International
80 / 100
CEO Rating
86 / 100
CEO Rating
Winner by 6%
Costa Cruise Lines
Costa Cruise Lines doesn't have enough ratings to calculate the Team Culture Ratings.
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Royal Caribbean International
Employees at Royal Caribbean International rate their CEO, Michael Bayley, 86/100. This score is 6% higher than the scores of Costa Cruise Lines' CEO. Employees in the Operations and Engineering departments rate Michael Bayley the highest.