CSX Corporation vs Norfolk Southern Corporation | Comparably
Comparably
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CSX Corporation Claimed Company
EMPLOYEE
PARTICIPANTS
113
TOTAL
RATINGS
1075
Norfolk Southern Corporation Claimed Company
EMPLOYEE
PARTICIPANTS
465
TOTAL
RATINGS
6807

CSX Corporation vs Norfolk Southern Corporation

Compare CSX Corporation versus Norfolk Southern Corporation for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 113 employees and customers of CSX Corporation and 465 employees and customers of Norfolk Southern Corporation.

CSX Corporation

CSX Corporation's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of CSX Corporation. Their current market cap is $66.24B.

Norfolk Southern Corporation

Norfolk Southern Corporation's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Norfolk Southern Corporation. Their current market cap is $65.54B.

3.4/5
Product Quality
2.7/5
3.6/5
Pricing
2.9/5
3.4/5
Customer Service
2.6/5
15
NPS Score
53%Promoters
9%Passive
38%Detractors

Net Promoter Score
Winner by 51

-36
NPS Score
25%Promoters
14%Passive
61%Detractors

See how CSX Corporation compares to its competitors

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Working at CSX Corporation vs Working at Norfolk Southern Corporation

Joseph R. Hinrichs CSX Corporation's CEO
47 / 100

CEO Rating
Winner by 10%

James Squires Norfolk Southern Corporation's CEO
James Squires
37 / 100

CEO Rating

CSX Corporation

CSX Corporation doesn't have enough ratings to calculate the Team Culture Ratings.

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Norfolk Southern Corporation

Employees at Norfolk Southern Corporation rate their CEO, James Squires, 37/100. This score is 10% lower than the scores of CSX Corporation's CEO, Joseph R. Hinrichs. Employees in the IT and Customer Support departments rate James Squires the highest.

CEO Score 47
CEO Score
CEO Score 37
Overall Culture 53
Overall Culture
Overall Culture 45
-53
eNPS
-59
Gender Score 56
Gender Score
Gender Score 52
Diversity Score 71
Diversity Score
Diversity Score 47
Perk And Benefits 60
Perk And Benefits
Perk And Benefits 42
Professional Dev. 40
Professional Dev.
Professional Dev. 31

Overall Culture at CSX Corporation vs Norfolk Southern Corporation

53
/ 100
CSX Corporation

Employees at CSX Corporation rate their Overall Culture a 53/100, with IT and Operations as the two departments that rate their experience the highest.

Overall Culture
Winner by 8%

45
/ 100
Norfolk Southern Corporation

Employees at Norfolk Southern Corporation rate their Overall Culture a /100, with IT and Customer Support as the two departments that rate their experience the highest.

  • CSX Corporation
  • Norfolk Southern Corporation45

Employee Net Promoter Score at CSX Corporation vs Norfolk Southern Corporation

-53
eNPS
CSX Corporation
15 Promoters 17%
11 Passives 13%
61 Detractors 70%

Employee Net Promoter Score
Winner by 6%

-59
eNPS
Norfolk Southern Corporation
42 Promoters 14%
40 Passives 13%
224 Detractors 73%
  • CSX Corporation
  • Norfolk Southern Corporation-60

Gender Score at CSX Corporation vs Norfolk Southern Corporation

56
/ 100
CSX Corporation

Employees at CSX Corporation rate their Gender Score a 56/100.

Gender Score
Winner by 4%

52
/ 100
Norfolk Southern Corporation

Employees at Norfolk Southern Corporation rate their Gender Score a /100, with Operations as the department that rate their experience the highest.

  • CSX Corporation
  • Norfolk Southern Corporation52

Diversity Score at CSX Corporation vs Norfolk Southern Corporation

71
/ 100
CSX Corporation

Employees at CSX Corporation rate their Diversity Score a 71/100.

Diversity Score
Winner by 24%

47
/ 100
Norfolk Southern Corporation

Employees at Norfolk Southern Corporation rate their Diversity Score a /100, with IT and Product as the two departments that rate their experience the highest.

  • CSX Corporation
  • Norfolk Southern Corporation47

Perk and Benefits Score at CSX Corporation vs Norfolk Southern Corporation

60
/ 100
CSX Corporation

Employees at CSX Corporation rate their Perk and Benefits Score a 60/100, with Engineering and IT as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 18%

42
/ 100
Norfolk Southern Corporation

Employees at Norfolk Southern Corporation rate their Perk and Benefits Score a /100, with Customer Support and IT as the two departments that rate their experience the highest.

  • CSX Corporation
  • Norfolk Southern Corporation42

Professional Development Score at CSX Corporation vs Norfolk Southern Corporation

40
/ 100
CSX Corporation

Employees at CSX Corporation rate their Professional Development Score a 40/100.

Professional Development Score
Winner by 9%

31
/ 100
Norfolk Southern Corporation

Employees at Norfolk Southern Corporation rate their Professional Development Score a /100, with Engineering and Operations as the two departments that rate their experience the highest.

  • CSX Corporation
  • Norfolk Southern Corporation30

Leadership Culture Ratings vs Norfolk Southern Corporation

CSX Corporation
48 / 100

Leadership Culture Ratings vs Norfolk Southern Corporation
Winner by 12%

Norfolk Southern Corporation
36 / 100

CSX Corporation rates % higher than Norfolk Southern Corporation on Leadership Culture Ratings vs Norfolk Southern Corporation Ratings based on looking at 1701 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your manager seem to care about you as a person?" and "What does the leadership team need to get better at?".

  • CSX Corporation
  • Norfolk Southern Corporation35

Compensation Culture Ratings vs Norfolk Southern Corporation

CSX Corporation
58 / 100

Compensation Culture Ratings vs Norfolk Southern Corporation
Winner by 15%

Norfolk Southern Corporation
43 / 100

CSX Corporation rates % higher than Norfolk Southern Corporation on Compensation Culture Ratings vs Norfolk Southern Corporation Ratings based on looking at 1356 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "Are you satisfied with your Benefits?".

  • CSX Corporation
  • Norfolk Southern Corporation43

Team Culture Ratings vs Norfolk Southern Corporation

CSX Corporation
58 / 100
Norfolk Southern Corporation
62 / 100

CSX Corporation rates % lower than Norfolk Southern Corporation on Team Culture Ratings vs Norfolk Southern Corporation Ratings based on looking at 1285 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "How would you rate the quality of your coworkers?".

  • CSX Corporation
  • Norfolk Southern Corporation61

Environment Culture Ratings vs Norfolk Southern Corporation

CSX Corporation
52 / 100

Environment Culture Ratings vs Norfolk Southern Corporation
Winner by 6%

Norfolk Southern Corporation
46 / 100

CSX Corporation rates % higher than Norfolk Southern Corporation on Environment Culture Ratings vs Norfolk Southern Corporation Ratings based on looking at 1307 ratings from employees of the two companies. Ratings come from the answers to questions like "What's the work pace at your company?" and "Does someone you work with closely, make you want to quit your job?".

  • CSX Corporation
  • Norfolk Southern Corporation46

Sentiment Culture Ratings vs Norfolk Southern Corporation

CSX Corporation
51 / 100

Sentiment Culture Ratings vs Norfolk Southern Corporation
Winner by 7%

Norfolk Southern Corporation
44 / 100

CSX Corporation rates % higher than Norfolk Southern Corporation on Sentiment Culture Ratings vs Norfolk Southern Corporation Ratings based on looking at 1355 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "How confident are you about the future success of your company?".

  • CSX Corporation
  • Norfolk Southern Corporation44

See how CSX Corporation compares to its competitors