Customer Care vs Sykes Enterprises | Comparably
VS
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Customer Care
EMPLOYEE
PARTICIPANTS
4
TOTAL
RATINGS
43
Sykes Enterprises Claimed Company
EMPLOYEE
PARTICIPANTS
419
TOTAL
RATINGS
4789

Customer Care vs Sykes Enterprises

Compare Customer Care versus Sykes Enterprises for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 4 employees and customers of Customer Care and 419 employees and customers of Sykes Enterprises.

Customer Care

Customer Care's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Customer Care.

Sykes Enterprises

Sykes Enterprises's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Sykes Enterprises. Their current valuation is $2.15B.


1.5/5
Product Quality
3.2/5
1.5/5
Pricing
3.4/5
1.5/5
Customer Service
3.5/5
-100
NPS Score
0%Promoters
0%Passive
100%Detractors
9
NPS Score
50%Promoters
9%Passive
41%Detractors

Net Promoter Score
Winner by 109


See how Customer Care compares to its competitors

See how Sykes Enterprises compares to its competitors

Working at Customer Care vs Working at Sykes Enterprises

Mark Facey Customer Care's CEO
63 / 100

CEO Rating

66 / 100

CEO Rating
Winner by 3%

Customer Care

Customer Care doesn't have enough ratings to calculate the Team Culture Ratings.

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Sykes Enterprises

Employees at Sykes Enterprises rate their CEO, Laurent Uberti, 66/100. This score is 3% higher than the scores of Customer Care's CEO, Mark Facey. Employees in the Communications and HR departments rate Laurent Uberti the highest.


CEO Score 63
CEO Score
CEO Score 66
Overall Culture 70
Overall Culture
Overall Culture 67
25
eNPS
Gender Score N/A
Gender Score
Gender Score 70
Diversity Score N/A
Diversity Score
Diversity Score 69
Perk And Benefits N/A
Perk And Benefits
Perk And Benefits 59
Professional Dev. N/A
Professional Dev.
Professional Dev. 71

Overall Culture at Customer Care vs Sykes Enterprises

70
/ 100
Customer Care

Employees at Customer Care rate their Overall Culture a 70/100.

Overall Culture
Winner by 3%

67
/ 100
Sykes Enterprises

Employees at Sykes Enterprises rate their Overall Culture a /100, with Communications and Marketing as the two departments that rate their experience the highest.

  • Customer Care
  • Sykes Enterprises67

Employee Net Promoter Score at Customer Care vs Sykes Enterprises

25
eNPS
Customer Care
2 Promoters 50%
1 Passives 25%
1 Detractors 25%

Employee Net Promoter Score
Winner by 25%

0
eNPS
Sykes Enterprises
148 Promoters 42%
53 Passives 16%
148 Detractors 42%
  • Customer Care
  • Sykes Enterprises0

Gender Score at Customer Care vs Sykes Enterprises

?
Not enough ratings
Customer Care

Customer Care doesn't have enough ratings to calculate Gender Score ratings.

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?
Not enough ratings
Sykes Enterprises

Employees at Sykes Enterprises rate their Gender Score a /100, with Communications and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner

  • Sykes Enterprises70

Diversity Score at Customer Care vs Sykes Enterprises

?
Not enough ratings
Customer Care

Customer Care doesn't have enough ratings to calculate Diversity Score ratings.

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?
Not enough ratings
Sykes Enterprises

Employees at Sykes Enterprises rate their Diversity Score a /100, with Marketing and Operations as the two departments that rate their experience the highest.

Diversity Score
Winner

  • Sykes Enterprises69

Perk and Benefits Score at Customer Care vs Sykes Enterprises

?
Not enough ratings
Customer Care

Customer Care doesn't have enough ratings to calculate Perk and Benefits Score ratings.

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?
Not enough ratings
Sykes Enterprises

Employees at Sykes Enterprises rate their Perk and Benefits Score a /100, with Communications and Marketing as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner

  • Sykes Enterprises59

Professional Development Score at Customer Care vs Sykes Enterprises

?
Not enough ratings
Customer Care

Customer Care doesn't have enough ratings to calculate Professional Development Score ratings.

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?
Not enough ratings
Sykes Enterprises

Employees at Sykes Enterprises rate their Professional Development Score a /100, with Customer Support as the department that rate their experience the highest.

Professional Development Score
Winner

  • Sykes Enterprises71

Leadership Culture Ratings vs Sykes Enterprises

Customer Care tied with Sykes Enterprises on Leadership Culture Ratings vs Sykes Enterprises Ratings based on looking at 1030 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your manager seem to care about you as a person?" and "Are your company's goals clear, and are you invested in them?".

  • Customer Care
  • Sykes Enterprises66

Compensation Culture Ratings vs Sykes Enterprises

Customer Care rates % lower than Sykes Enterprises on Compensation Culture Ratings vs Sykes Enterprises Ratings based on looking at 755 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Are you satisfied with your stock/equity compensation?".

  • Customer Care
  • Sykes Enterprises56

Team Culture Ratings vs Sykes Enterprises

Customer Care doesn't have enough ratings to calculate the Team Culture Ratings.

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  • Sykes Enterprises73

Environment Culture Ratings vs Sykes Enterprises

Customer Care doesn't have enough ratings to calculate the Team Culture Ratings.

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  • Sykes Enterprises73

Sentiment Culture Ratings vs Sykes Enterprises

Customer Care
75 / 100

Sentiment Culture Ratings vs Sykes Enterprises
Winner by 8%

Customer Care rates % higher than Sykes Enterprises on Sentiment Culture Ratings vs Sykes Enterprises Ratings based on looking at 810 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "Are you typically excited about going to work each day?".

  • Customer Care
  • Sykes Enterprises67

See how Customer Care compares to its competitors

See how Sykes Enterprises compares to its competitors