


Compare Customer Care versus Sykes Enterprises for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 4 employees and customers of Customer Care and 420 employees and customers of Sykes Enterprises.

Customer Care's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Customer Care.

Sykes Enterprises's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Sykes Enterprises. Their current valuation is $2.15B.
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
| 50% | Promoters |
|---|---|
| 9% | Passive |
| 41% | Detractors |
Net Promoter Score
Winner by 109
CEO Rating
Winner by 4%

Customer Care doesn't have enough ratings to calculate the Team Culture Ratings.
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Employees at Sykes Enterprises rate their CEO, Laurent Uberti, 67/100. This score is 4% higher than the scores of Customer Care's CEO, Mark Facey. Employees in the Communications and HR departments rate Laurent Uberti the highest.

Employees at Customer Care rate their Overall Culture a 70/100.
Overall Culture
Winner by 3%

Employees at Sykes Enterprises rate their Overall Culture a /100, with Communications and Marketing as the two departments that rate their experience the highest.

Employee Net Promoter Score
Winner by 26%


Customer Care doesn't have enough ratings to calculate Gender Score ratings.
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Employees at Sykes Enterprises rate their Gender Score a /100, with Communications and Marketing as the two departments that rate their experience the highest.
Gender Score
Winner

Customer Care doesn't have enough ratings to calculate Diversity Score ratings.
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Employees at Sykes Enterprises rate their Diversity Score a /100, with Marketing and Operations as the two departments that rate their experience the highest.
Diversity Score
Winner

Customer Care doesn't have enough ratings to calculate Perk and Benefits Score ratings.
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Employees at Sykes Enterprises rate their Perk and Benefits Score a /100, with Communications and Marketing as the two departments that rate their experience the highest.
Perk and Benefits Score
Winner

Customer Care doesn't have enough ratings to calculate Professional Development Score ratings.
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Employees at Sykes Enterprises rate their Professional Development Score a /100, with Customer Support as the department that rate their experience the highest.
Professional Development Score
Winner
Customer Care tied with Sykes Enterprises on Leadership Culture Ratings vs Sykes Enterprises Ratings based on looking at 1031 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's goals clear, and are you invested in them?" and "Does Your Boss Hurt Your Company Culture?".
Customer Care rates % lower than Sykes Enterprises on Compensation Culture Ratings vs Sykes Enterprises Ratings based on looking at 755 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Does your company give annual bonuses?".
Customer Care doesn't have enough ratings to calculate the Team Culture Ratings.
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Customer Care doesn't have enough ratings to calculate the Team Culture Ratings.
Know someone that works there? Invite them to rate their experience.

Sentiment Culture Ratings vs Sykes Enterprises
Winner by 8%
Customer Care rates % higher than Sykes Enterprises on Sentiment Culture Ratings vs Sykes Enterprises Ratings based on looking at 811 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "How confident are you about the future success of your company?".

