


Compare Customer Care versus Sykes Enterprises for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 4 employees and customers of Customer Care and 419 employees and customers of Sykes Enterprises.

Customer Care's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Customer Care.

Sykes Enterprises's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Sykes Enterprises. Their current valuation is $2.15B.
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
| 50% | Promoters |
|---|---|
| 9% | Passive |
| 41% | Detractors |
Net Promoter Score
Winner by 109
CEO Rating
Winner by 3%

Customer Care doesn't have enough ratings to calculate the Team Culture Ratings.
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Employees at Sykes Enterprises rate their CEO, Laurent Uberti, 66/100. This score is 3% higher than the scores of Customer Care's CEO, Mark Facey. Employees in the Communications and HR departments rate Laurent Uberti the highest.

Employees at Customer Care rate their Overall Culture a 70/100.
Overall Culture
Winner by 3%

Employees at Sykes Enterprises rate their Overall Culture a /100, with Communications and Marketing as the two departments that rate their experience the highest.

Employee Net Promoter Score
Winner by 25%


Customer Care doesn't have enough ratings to calculate Gender Score ratings.
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Employees at Sykes Enterprises rate their Gender Score a /100, with Communications and Marketing as the two departments that rate their experience the highest.
Gender Score
Winner

Customer Care doesn't have enough ratings to calculate Diversity Score ratings.
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Employees at Sykes Enterprises rate their Diversity Score a /100, with Marketing and Operations as the two departments that rate their experience the highest.
Diversity Score
Winner

Customer Care doesn't have enough ratings to calculate Perk and Benefits Score ratings.
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Employees at Sykes Enterprises rate their Perk and Benefits Score a /100, with Communications and Marketing as the two departments that rate their experience the highest.
Perk and Benefits Score
Winner

Customer Care doesn't have enough ratings to calculate Professional Development Score ratings.
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Employees at Sykes Enterprises rate their Professional Development Score a /100, with Customer Support as the department that rate their experience the highest.
Professional Development Score
Winner
Customer Care tied with Sykes Enterprises on Leadership Culture Ratings vs Sykes Enterprises Ratings based on looking at 1030 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of the job your executive team is doing at your company?" and "How would you rate your manager?".
Customer Care rates % lower than Sykes Enterprises on Compensation Culture Ratings vs Sykes Enterprises Ratings based on looking at 755 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "How often do you get a raise?".
Customer Care doesn't have enough ratings to calculate the Team Culture Ratings.
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Customer Care doesn't have enough ratings to calculate the Team Culture Ratings.
Know someone that works there? Invite them to rate their experience.

Sentiment Culture Ratings vs Sykes Enterprises
Winner by 8%
Customer Care rates % higher than Sykes Enterprises on Sentiment Culture Ratings vs Sykes Enterprises Ratings based on looking at 810 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "What would you most like to see improved at your company?".

