49
NPS Score
VS
Fairmont
- EMPLOYEE
PARTICIPANTS - 140
- TOTAL
RATINGS
Mandarin Oriental Hotel Group
- EMPLOYEE
PARTICIPANTS - 11
- TOTAL
RATINGS
Fairmont vs Mandarin Oriental Hotel Group
Compare Fairmont versus Mandarin Oriental Hotel Group for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 140 employees and customers of Fairmont and 11 employees and customers of Mandarin Oriental Hotel Group.
Fairmont
Fairmont's brand is ranked #757 in the list of Global Top 1000 Brands, as rated by customers of Fairmont.
Mandarin Oriental Hotel Group
Mandarin Oriental Hotel Group's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Mandarin Oriental Hotel Group.
4.1/5
Product Quality
3.7/5
3.9/5
Pricing
3.8/5
3.9/5
Customer Service
3.8/5
| 66% | Promoters |
|---|---|
| 17% | Passive |
| 17% | Detractors |
75
NPS Score
| 75% | Promoters |
|---|---|
| 25% | Passive |
| 0% | Detractors |
Net Promoter Score
Winner by 26
See how Fairmont compares to its competitors
See how Mandarin Oriental Hotel Group compares to its competitors
Working at Fairmont vs Working at Mandarin Oriental Hotel Group
82 / 100
CEO Rating
89 / 100
CEO Rating
Winner by 7%
Fairmont
Fairmont doesn't have enough ratings to calculate the Team Culture Ratings.
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Mandarin Oriental Hotel Group
Employees at Mandarin Oriental Hotel Group rate their CEO, James Riley, 89/100. This score is 7% higher than the scores of Fairmont's CEO, William Fatt.