Employees at FCR rank Matt Trebb in the Top 5% of CEOs in Grants Pass, OR. Similarly, employees at Working Solutions rank Kim Houlne in the Top 15% of CEOs in Dallas. Employees rate their CEO differently based on the frequency of interaction, ability to affect company culture, and drive measurable results.

Matt Trebb

CEO of FCR

BIO: Matt joined FCR as Group Vice President in December of 2020 to help inform, lead, and execute strategies to grow FCR’s service delivery capabilities through the development of internal people, process and technology, and external partnerships. Prior to FCR, Matt worked for over 20 years in the BPO space, most recently as Vice President of Global Operations at TTEC, a worldwide leader in CX strategy, outsourcing, and technology. Matt has a Master’s degree from the University of Western Ontario and a Bachelor’s degree from Laurentian University. He resides in Littleton, Colorado, with his wife Julieta, their young son Aquiles, and their dog Peppy.

Kim Houlne

CEO of Working Solutions

BIO: Years before the gig economy became of age, Kim Houlne turned the idea of an on-demand workforce into an industry. As Working Solutions founder, she pioneered virtual contact center services across the USA, later expanding operations into Canada. Her company launched its home-based business model in 1996, using a network of independent contractors. For the fifth year in a row, FlexJobs, an expert in remote work, named Working Solutions among its Top 100 Companies with Remote Jobs—placing it #5 in 2019. In recent years, industry analyst Ovum affirmed the company’s position as a top-tier leader in on-demand contract center outsourcing. Kim accrued significant marketing and management experience before starting Working Solutions. She held senior management positions in consulting—and in financial and insurance industries at Mercer, Travelex, Mutual of Omaha and Blue Cross of Washington and Alaska.