First Financial

EMPLOYEE PARTICIPANTS: 7

TOTAL RATINGS: 135

Umpqua Bank

EMPLOYEE PARTICIPANTS: 81

TOTAL RATINGS: 693

First Financial vs Umpqua Bank

Compare First Financial versus Umpqua Bank for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 7 employees and customers of First Financial and 81 employees and customers of Umpqua Bank.

First Financial

First Financial's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of First Financial.

Umpqua Bank

Umpqua Bank's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Umpqua Bank. Their current market cap is $3.89B.

1.5/5

Product Quality

2.3/5

2/5

Pricing

2.4/5

2/5

Customer Service

2.1/5

NPS Score

67%	Promoters
0%	Passive
33%	Detractors

Net Promoter Score
Winner by 64

-30

NPS Score

29%	Promoters
12%	Passive
59%	Detractors

See how First Financial compares to its competitors

Univest Corporation of Pennsylvania

Wayne Savings Bancshares

Life in Research

See how Umpqua Bank compares to its competitors

Orrstown Financial Services

Pinnacle Financial Partners

Wayne Savings Bancshares

Working at First Financial vs Working at Umpqua Bank

33 / 100

CEO Rating

Cort OHaver

62 / 100

CEO Rating
Winner by 29%

First Financial

First Financial doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Umpqua Bank

Employees at Umpqua Bank rate their CEO, Cort OHaver, 62/100. This score is 29% higher than the scores of First Financial's CEO, Claude Davis.

CEO Score 33

CEO Score

CEO Score 62

Overall Culture 45

Overall Culture

Overall Culture 67

-83

eNPS

-16

Gender Score 47

Gender Score

Gender Score 67

Diversity Score N/A

Diversity Score

Diversity Score 81

Perk And Benefits 48

Perk And Benefits

Perk And Benefits 82

Professional Dev. N/A

Professional Dev.

Professional Dev. 70

Overall Culture at First Financial vs Umpqua Bank

/ 100

First Financial

Employees at First Financial rate their Overall Culture a 45/100.

/ 100

Umpqua Bank

Employees at Umpqua Bank rate their Overall Culture a /100.

Overall Culture
Winner by 22%

First Financial
Umpqua Bank67

Employee Net Promoter Score at First Financial vs Umpqua Bank

-83

eNPS

First Financial

0 Promoters 0%

1 Passives 17%

5 Detractors 83%

-16

eNPS

Umpqua Bank

22 Promoters 33%

12 Passives 18%

33 Detractors 49%

Employee Net Promoter Score
Winner by %

First Financial
Umpqua Bank-18

Gender Score at First Financial vs Umpqua Bank

/ 100

First Financial

Employees at First Financial rate their Gender Score a 47/100.

/ 100

Umpqua Bank

Employees at Umpqua Bank rate their Gender Score a /100.

Gender Score
Winner by 20%

First Financial
Umpqua Bank67

Diversity Score at First Financial vs Umpqua Bank

Not enough ratings

First Financial

First Financial doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Umpqua Bank

Employees at Umpqua Bank rate their Diversity Score a /100.

Diversity Score
Winner

Umpqua Bank83

Perk and Benefits Score at First Financial vs Umpqua Bank

/ 100

First Financial

Employees at First Financial rate their Perk and Benefits Score a 48/100.

/ 100

Umpqua Bank

Employees at Umpqua Bank rate their Perk and Benefits Score a /100.

Perk and Benefits Score
Winner by 34%

First Financial
Umpqua Bank83

Professional Development Score at First Financial vs Umpqua Bank

Not enough ratings

First Financial

First Financial doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Umpqua Bank

Employees at Umpqua Bank rate their Professional Development Score a /100.

Professional Development Score
Winner

Umpqua Bank71

Leadership Culture Ratings vs Umpqua Bank

First Financial rates % lower than Umpqua Bank on Leadership Culture Ratings vs Umpqua Bank Ratings based on looking at 183 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your manager seem to care about you as a person?" and "How would you rate your CEO?".

First Financial
Umpqua Bank64

Compensation Culture Ratings vs Umpqua Bank

First Financial rates % lower than Umpqua Bank on Compensation Culture Ratings vs Umpqua Bank Ratings based on looking at 121 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "How often do you get a raise?".

First Financial
Umpqua Bank70

Team Culture Ratings vs Umpqua Bank

First Financial rates % lower than Umpqua Bank on Team Culture Ratings vs Umpqua Bank Ratings based on looking at 110 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "How would you rate the quality of your coworkers?".

First Financial
Umpqua Bank71

Environment Culture Ratings vs Umpqua Bank

First Financial rates % lower than Umpqua Bank on Environment Culture Ratings vs Umpqua Bank Ratings based on looking at 109 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "What % of the time are you bored at work?".

First Financial
Umpqua Bank70

Sentiment Culture Ratings vs Umpqua Bank

First Financial rates % lower than Umpqua Bank on Sentiment Culture Ratings vs Umpqua Bank Ratings based on looking at 143 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What's going wrong and how can it be improved?".

First Financial
Umpqua Bank62