Fresh Direct Claimed Company

EMPLOYEE PARTICIPANTS: 84

TOTAL RATINGS: 698

Instacart Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 356

TOTAL RATINGS: 10353

Fresh Direct vs Instacart

Compare Fresh Direct versus Instacart for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 84 employees and customers of Fresh Direct and 356 employees and customers of Instacart.

Fresh Direct

Fresh Direct's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Fresh Direct. Their current valuation is $1.25B.

Instacart

Instacart's brand is ranked #183 in the list of Global Top 1000 Brands, as rated by customers of Instacart. Their current market cap is $7.87B.

3.5/5

Product Quality

2.7/5

3.2/5

Pricing

2.5/5

3.3/5

Customer Service

2.5/5

NPS Score

40%	Promoters
23%	Passive
37%	Detractors

Net Promoter Score
Winner by 27

-24

NPS Score

30%	Promoters
16%	Passive
54%	Detractors

See how Fresh Direct compares to its competitors

Working at Fresh Direct vs Working at Instacart

66 / 100

CEO Rating

Chris Rogers

87 / 100

CEO Rating
Winner by 21%

Fresh Direct

Fresh Direct doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Instacart

Employees at Instacart rate their CEO, Chris Rogers, 87/100. This score is 21% higher than the scores of Fresh Direct's CEO, David McInerney. Employees in the Sales and Marketing departments rate Chris Rogers the highest.

CEO Score 66

CEO Score

CEO Score 87

Overall Culture 64

Overall Culture

Overall Culture 86

-7

eNPS

Gender Score 69

Gender Score

Gender Score 86

Diversity Score 71

Diversity Score

Diversity Score 84

Perk And Benefits 48

Perk And Benefits

Perk And Benefits 87

Professional Dev. N/A

Professional Dev.

Professional Dev. 78

Overall Culture at Fresh Direct vs Instacart

/ 100

Fresh Direct

Employees at Fresh Direct rate their Overall Culture a 64/100, with Operations as the department that rate their experience the highest.

/ 100

Instacart

Employees at Instacart rate their Overall Culture a /100, with Sales and Marketing as the two departments that rate their experience the highest.

Overall Culture
Winner by 22%

Fresh Direct
Instacart86

Employee Net Promoter Score at Fresh Direct vs Instacart

-7

eNPS

Fresh Direct

23 Promoters 35%

15 Passives 23%

28 Detractors 42%

eNPS

Instacart

249 Promoters 70%

78 Passives 22%

28 Detractors 8%

Employee Net Promoter Score
Winner by %

Fresh Direct
Instacart62

Gender Score at Fresh Direct vs Instacart

/ 100

Fresh Direct

Employees at Fresh Direct rate their Gender Score a 69/100.

/ 100

Instacart

Employees at Instacart rate their Gender Score a /100, with Design and Communications as the two departments that rate their experience the highest.

Gender Score
Winner by 17%

Fresh Direct
Instacart86

Diversity Score at Fresh Direct vs Instacart

/ 100

Fresh Direct

Employees at Fresh Direct rate their Diversity Score a 71/100.

/ 100

Instacart

Employees at Instacart rate their Diversity Score a /100, with Sales and Communications as the two departments that rate their experience the highest.

Diversity Score
Winner by 13%

Fresh Direct
Instacart84

Perk and Benefits Score at Fresh Direct vs Instacart

/ 100

Fresh Direct

Employees at Fresh Direct rate their Perk and Benefits Score a 48/100.

/ 100

Instacart

Employees at Instacart rate their Perk and Benefits Score a /100, with Design and Business Development as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 39%

Fresh Direct
Instacart87

Professional Development Score at Fresh Direct vs Instacart

Not enough ratings

Fresh Direct

Fresh Direct doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Instacart

Employees at Instacart rate their Professional Development Score a /100, with Marketing and Product as the two departments that rate their experience the highest.

Professional Development Score
Winner

Instacart78

Leadership Culture Ratings vs Instacart

Fresh Direct rates % lower than Instacart on Leadership Culture Ratings vs Instacart Ratings based on looking at 2921 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your manager?" and "Do you approve of the job your executive team is doing at your company?".

Fresh Direct
Instacart89

Compensation Culture Ratings vs Instacart

Fresh Direct rates % lower than Instacart on Compensation Culture Ratings vs Instacart Ratings based on looking at 835 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your stock/equity compensation?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

Fresh Direct
Instacart88

Team Culture Ratings vs Instacart

Fresh Direct rates % lower than Instacart on Team Culture Ratings vs Instacart Ratings based on looking at 819 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "What do your coworkers need to improve and how could you work together better?".

Fresh Direct
Instacart93

Environment Culture Ratings vs Instacart

Fresh Direct rates % lower than Instacart on Environment Culture Ratings vs Instacart Ratings based on looking at 1826 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "What % of the time are you bored at work?".

Fresh Direct
Instacart82

Sentiment Culture Ratings vs Instacart

Fresh Direct rates % lower than Instacart on Sentiment Culture Ratings vs Instacart Ratings based on looking at 1196 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "How confident are you about the future success of your company?".

Fresh Direct
Instacart87