36
NPS Score
VS
Independent Bank Claimed Company
- EMPLOYEE
PARTICIPANTS - 19
- TOTAL
RATINGS
Umpqua Bank
- EMPLOYEE
PARTICIPANTS - 81
- TOTAL
RATINGS
Independent Bank vs Umpqua Bank
Compare Independent Bank versus Umpqua Bank for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 19 employees and customers of Independent Bank and 81 employees and customers of Umpqua Bank.
Independent Bank
Independent Bank's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Independent Bank. Their current market cap is $387.30M.
Umpqua Bank
Umpqua Bank's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Umpqua Bank. Their current market cap is $3.89B.
3.9/5
Product Quality
2.3/5
4/5
Pricing
2.4/5
4.2/5
Customer Service
2.1/5
| 65% | Promoters |
|---|---|
| 6% | Passive |
| 29% | Detractors |
Net Promoter Score
Winner by 66
-30
NPS Score
| 29% | Promoters |
|---|---|
| 12% | Passive |
| 59% | Detractors |
See how Independent Bank compares to its competitors
See how Umpqua Bank compares to its competitors
Working at Independent Bank vs Working at Umpqua Bank
80 / 100
CEO Rating
Winner by 18%
62 / 100
CEO Rating
Independent Bank
Independent Bank doesn't have enough ratings to calculate the Team Culture Ratings.
Know someone that works there? Invite them to rate their experience.
Umpqua Bank
Employees at Umpqua Bank rate their CEO, Cort OHaver, 62/100. This score is 18% lower than the scores of Independent Bank's CEO, William Bradford Kessel.