Jack Freker vs Jorge Amar

Jack Freker

CEO of Lean Solutions Group

BIO: Jack has extensive experience as a senior leader in the business service arena where we compete. Jack has led six different public and private firms. You’ll be able to see the extent of his background on LinkedIn. Jack is familiar with the dynamics of the “outsourcing and offshoring world.” He led a company, named Convergys (now renamed Concentrix) that was an early adopter in offshoring to India, the Philippines, and Latin America. During his time there, they grew the company from $30M in revenue to over $2B and took it public. They also created over 100,000 net new jobs during his tenure; most were offshore additions. Jack has a great working knowledge of our geographies and how business operates between near/offshore and the United States. He is very focused on people and clients and is excited to be part of the team.

Jorge Amar

CEO of TP

BIO: Jorge Amar is a globally recognized expert in AI-native customer operations at scale, appointed Group CEO of TP by the Board of Directors, effective March 16, 2026. Previously, he served as Senior Partner and Global Lead of McKinsey's Digital Customer Care Practice, where for over a decade his mandate was to design and execute AI-native customer operations for the world's largest companies. Amar holds a Bachelor's degree in Accounting from the University of Buenos Aires and an MBA from Harvard Business School.