Jorge Amar vs Kim Houlne

Jorge Amar

CEO of TP

BIO: Jorge Amar is a globally recognized expert in AI-native customer operations at scale, appointed Group CEO of TP by the Board of Directors, effective March 16, 2026. Previously, he served as Senior Partner and Global Lead of McKinsey's Digital Customer Care Practice, where for over a decade his mandate was to design and execute AI-native customer operations for the world's largest companies. Amar holds a Bachelor's degree in Accounting from the University of Buenos Aires and an MBA from Harvard Business School.

Kim Houlne

CEO of Working Solutions

BIO: Years before the gig economy became of age, Kim Houlne turned the idea of an on-demand workforce into an industry. As Working Solutions founder, she pioneered virtual contact center services across the USA, later expanding operations into Canada. Her company launched its home-based business model in 1996, using a network of independent contractors. For the fifth year in a row, FlexJobs, an expert in remote work, named Working Solutions among its Top 100 Companies with Remote Jobs—placing it #5 in 2019. In recent years, industry analyst Ovum affirmed the company’s position as a top-tier leader in on-demand contract center outsourcing. Kim accrued significant marketing and management experience before starting Working Solutions. She held senior management positions in consulting—and in financial and insurance industries at Mercer, Travelex, Mutual of Omaha and Blue Cross of Washington and Alaska.