Soul crushing. Dealing with abusive/emotionally taxing clientele, whom we are not always given the proper tools to help.management seems indifferent to any concerns regarding operations or policy. And the pay is terrible.
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
The company looks for any excuse they can to avoid paying incentives, essentially turning their workforce into minimum wage employees.
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
The company tries to put up a very positive facade to offset the amount of abuse that we must take from both managers and clientele.
Was hat Ihnen am Interviewprozess am besten gefallen?
They hire through a third party company (Aerotek), who streamlined the interview/hiring process. After one face to face and one phone interview, I was hired.
Was läuft falsch und wie kann es verbessert werden?
Rules need to be implimented to protect the workers from abusive customers. Pay needs to improve. Management needs to start acting like they care about our wellbeing.
Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?
I am a home agent, so I only ever interact with my coworkers via phone meetings, but in general they seem just as unhappy with the company as I do.
Other Employee Reviews for Best Western
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