Best Western Leadership Employee Reviews

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Positive

Constructive

What do you like best about the leadership team?

Fair and ethecial-- avalibale to talk with- they serve ice crean every Wed

Always friendly and smileing...clean and respectful.

conscious of other team member well being

My direct supervisor is very competent

Manger not approachable most of the time

They help out and show us the way to do things

They are always available and their policy is happy employees means happy guests.
Review from Customer Success Dept

They do work with needed accomodations.

hands on, good team work, positive attitude

The work culture and I Care Service Program.

Clear direction and support with career growth.

Initiative and motivation scheme towards the staff

They know how to motivate

The leadership is transparent in communication.

Caring and information sharing I our organization
Review from Operations Dept

They seem to want to help you through whatever struggles you may have and just want the best for their agents
Review from Customer Support Dept

I feel my leadership has great organazational skills and is very fair.
Review from Admin Dept

They are personable and friendly.
Review from Customer Support Dept

Caring, works well with employees
Review from Operations Dept

Def could be more professional
Review from Admin Dept

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What does the leadership team need to get better at?

Leadership is destroying morale of IT staff. After 5 years of proven remote productivity, being forced back into an outdated, windowless, overcrowded office is a step backwards. My very lean IT team consistently delivers results and you are killing productivity and morale.

Traing for managment and staff, team building, get feedback from staff that have left after a very short time look into the wastage of food.

I was told by the GM that he was final authority !!! I thre away a box and he was upset

Stop playing favorites with staff members, actually work on training employees on best Western training online . Stop giving employees bare minimum benefits for working years for a company to just get a pay check. How about 401k, PTO , vision and dental benefits for thier family

Employee fairness, communication and understanding

Communication with employees and being transparent.

How to treat and talk to people respectfully and professionaly.

There is so much miscommunication between the 3 of them one will say it's ok to do something the next one comes along an you get told you can't do what your doing or your in trouble

Communication, be honest with people. Be upfront about what the job responsibilities are. Training was waiting for the other employee to wake up from his 2 hour nap.

Not favorting or picking better people
Review from Customer Success Dept

They have no leader to lead them.
Review from Customer Success Dept

Talking to the temples instead of just sitting on the hill

Working together and more organized. Customer service is horrible also

If I ever need to miss work I get punished for it. They cut my hours because the housekeeping manager gets mad that I needed a day off because I was sick. It's consistent every time I need to take a day off.
Review from Customer Success Dept

March 25th the corporation has mass layoffs with immediate health insurance cancellation for most. This was done quickly with no prior warning from the company to employees that it was coming. All executives & management retained their positions. Remaining employees took substantial pay cuts.