72
out of 100
Best Western Competitors
Best Western competitors include Premier and Holiday Inn. Best Western ranks 1st in Product Quality Score on Comparably vs its competitors. See below how Best Western compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
2nd
eNPS Rank
2nd
Gender Rank
3rd
Diversity Rank
3rd
Product Quality
1st
NPS Rank
1st
Pricing Rank
1st
Customer Service
2nd
See Best Western Culture vs Competitors:
- 1st
Premier69 / 100 - 2nd
Best Western57 / 100 - 3rd
Holiday Inn55 / 100
Best Western Competitors at a Glance
CEO Ratings Comparison
Best Western's CEO Score Ranks 2nd
244 Employees at Best Western rate David Kong a 58 out of 100, which ranks them 2nd below Premier's CEO,Susan DeVore. Last rating was today.
- 1st
Susan DeVorePremier49 Employees at Premier rate Susan DeVore a 72 out of 100, which ranks them 1st out of Best Western's competitors. Last rating was months ago.
- 3rd
Keith BarrHoliday Inn56out of 100543 Employees at Holiday Inn rate Keith Barr a 56 out of 100, which ranks them 3rd out of Best Western's competitors. Last rating was 2 days ago.
Product Quality Score Comparison
Best Western Ranks 1st in Product Quality Score
63 Customers rate Best Western's Product Quality Score a 3.5/5, which ranks it 1st against its competitors.
NPS Comparison
Best Western Ranks 1st in Net Promoter Score
79 Customers rate Best Western's Net Promoter Score a 11, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Best Western to a friend?”.
Pricing Score Comparison
Best Western Ranks 1st in Pricing Score
60 Customers rate Best Western's Pricing Score a 3.3/5, which ranks it 1st against its competitors.
Customer Service Comparison
Best Western Ranks 2nd in Customer Service
60 Customers rate Best Western's Customer Service a 3.3/5, which ranks it 2nd against its competitors, below Premier.
Overall Culture Score Comparison
Best Western Ranks 2nd in Overall Culture Score
308 Employees rate Best Western's Overall Culture a 57/100, which ranks it 2nd against its competitors, below Premier. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Best Western Ranks 2nd in Employee Net Promoter Score
260 Employees rate Best Western's Employee Net Promoter Score a -31, which ranks it 2nd against its competitors, below Premier. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Best Western to a friend?”.
Gender Score Comparison
Best Western Ranks 3rd in Gender Score
71 Employees rate Best Western's Gender Score a 55/100, which ranks it 3rd against its competitors, below Holiday Inn. The Gender Score tracks how positively women rate their experience at Best Western.
Diversity Score Comparison
Best Western Ranks 3rd in Diversity Score
34 Employees rate Best Western's Diversity Score a 53/100, which ranks it 3rd against its competitors, below Holiday Inn. The Diversity Score tracks how positively diverse employees rate their experience at Best Western.
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