

Diverse employees at Best Western have rated Environment, Outlook, and Office Culture as the highest categories they have scored
Women at Best Western have rated Environment, Office Culture, and Team as the highest categories they have scored
Best Western employees are -31% more likely to recommend Best Western as a great place to work
| 26% | Promoters |
|---|---|
| 17% | Passives |
| 57% | Detractors |
Working at Best Western is rated below average by 308 employees, across various culture dimensions. Best Western employees rate Office Culture highest among all categories, and think that Perks And Benefits and Professional Development have the most room for improvement, putting Best Western’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 20% compared to other companies in Phoenix. See below in detail how working at Best Western was rated by employees.
Overall Company Culture at Best Western is rated D
Last updated 6 days ago
Best Western ranks in the Bottom 15% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Out of 310 Best Western employee reviews, 60% were positive. The remaining 40% were constructive reviews with the goal of helping Best Western improve their work culture.
| Positive Reviews | 60% |
|---|---|
| Constructive Feedback | 40% |
What is the best part about your compensation package?Its safe--on time- good vibes
What do you like best about the leadership team?Fair and ethecial-- avalibale to talk with- they serve ice crean every Wed
What do you like best about the leadership team?Always friendly and smileing...clean and respectful.
Why do you feel undervalued and what would make you feel better about your compensation?Increase rate of motivation and employee involvement
What needs to change to make the company culture better?Management needs to change to make the company culture better. Management is spoiled and entitled. Her personal business she spread and got mad when discussed by others.
What does the leadership team need to get better at?Traing for managment and staff, team building, get feedback from staff that have left after a very short time look into the wastage of food.
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Best Western was founded in 1946 and its current CEO is David Kong. Since its inception 80 years ago, Best Western has grown to 100001 employees.
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| Headquarter | 5 Trommesalen, 5MF Phoenix, AZ United States of America |
|---|---|
| Website | www.bestwestern.com |
| Founding Date | 1946 |
| Tel | +46 20 79 27 52 |
| Company Status | Private |
Best Western competitors include Premier and Holiday Inn. Best Western ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Best Western compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

Best Western has 100001 employees. 308 employees at Best Western have reviewed Best Western across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 6 days ago.
Overall, the 308 Best Western employees give their leadership a grade of D, or Bottom 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Best Western are mostly dissatisfied with their total compensation at Best Western, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Best Western are not very pleased with their team. 308 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Best Western are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Best Western believe the environment at Best Western is positive. Most Participants believe the pace of work at Best Western is comfortably fast. About 78% of the employees at Best Western work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Best Western are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.


The prevailing opinion from employees about joining Best Western is that the company was very unprepared on their first day. Best Western employees concluded that their overall onboarding experience was positive. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At Best Western 40% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Best Western's KPIs and OKRs is essential for its success. Out of 12 Best Western employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 6 have said yes.
David’s approval rate is lower compared to CEOs at similar sized companies, putting David in the Bottom 20% of all CEOs of similar-sized companies on Comparably, and in the Bottom 20% compared to CEOs of all other companies in Phoenix. David Kong’s employees rank Best Western in the Top 50% for Office Culture, in the Bottom 45% for Environment, and in the Bottom 30% for Outlook. Kong is generally unpopular with Best Western employees, but ranks especially low with employees in the Customer Success department, and by employees in the IT department and employees identified with Other ethnicities. However, employees in the Admin department have a slightly more favorable view of the CEO. When compared to Best Western’s competitors, David Kong ranks below Premier CEO Susan DeVore.
The Best Western Executive Team is rated a “D” and led by CEO David Kong, Managing Director of Design Amy Manktelow, and VP Marketing & Sales Bob Gilbert
David Kong CEO / President
David Kong serves as the CEO / President of Best Western.
Amy Manktelow Managing Director of Design
Amy Manktelow serves as the Managing Director of Design of Best Western.
Bob Gilbert VP Marketing & Sales
Bob Gilbert serves as the VP Marketing & Sales of Best Western.
Brad LeBlanc Chief Development Officer (CDO)
Brad LeBlanc serves as the Chief Development Officer (CDO) of Best Western.
Brandon Moore Managing Director, North American Development
Brandon Moore serves as the Managing Director, North American Development of Best Western.
Dan Hale Managing Director - Customer Care
Dan Hale serves as the Managing Director - Customer Care of Best Western.
Felipe Carreras Managing Director - eCommerce
Felipe Carreras serves as the Managing Director - eCommerce of Best Western.
Harold Dibler Vice President, Technology Management
Harold Dibler serves as the Vice President, Technology Management of Best Western.
Howard Kent Chief Security Officer
Howard Kent serves as the Chief Security Officer of Best Western.
How much do people at Best Western get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Best Western is $139,610, or $67 per hour, while the estimated median salary is $156,822, or $75 per hour.
At Best Western, the highest paid job is a Director of Sales at $228,809 annually and the lowest is an Admin Assistant at $44,163 annually. Average Best Western salaries by department include: Sales at $177,148, Communications at $239,056, Finance at $90,794, and Engineering at $132,614. Half of Best Western salaries are above $156,822.
158 employees at Best Western rank their Compensation in the Bottom 15% of similar sized companies in the US (based on 492 ratings) while 155 employees at Best Western rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 166 ratings).
Salaries contributed from Best Western employees include job titles like Designer, Marketing Manager, Data Analyst, and CS Rep. Comparably data has a total of 4 salary records from Best Western employees.
Last updated 7 days ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $78k | $78k | 1st Percentile |
17th Percentile $119k | $119k | 17th Percentile |
33rd Percentile $151k | $151k | 33rd Percentile |
50th Percentile $201k | $201k | 50th Percentile |
67th Percentile $252k | $252k | 67th Percentile |
83rd Percentile $267k | $267k | 83rd Percentile |
100th Percentile $304k | $304k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Diverse employees at Best Western score the company 53/100 across various culture categories, placing Best Western in the Bottom 15% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Best Western across various culture dimensions.
Best Western's PTO and Vacation policy typically gives 0-10 days off a year with 60% of employees expected to be work free while out of office. Best Western's benefits and PTO Package averages to represent a less than $500 cash value per month.

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In 2019, Best Western applied for 8 H1B visas. Of the work permits applied for, 100% were approved.
Best Western has a total of 100001 employees
H1B Applications Outcome
This data was calculated using publicly sourced data from OFLC Performance Data

Candidates By Department
Customer Support | 100% |
|---|
Candidates By Location
Des Moines | 100% |
|---|
What is Best Western address?
Best Western location is at 5 Trommesalen, 5MF
Who is the CEO of Best Western?
Best Western CEO is David Kong, their score by employees is 58
What is Best Western eNPS?
The eNPS for Best Western is -31
What is the salary for Developer in Best Western?
Developer average salary in the US is 92k
What are the salaries in the HR in Best Western?
The average salaries for HR in Best Western is 102k