C-
61/100
Best Western Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
I like keeping busy and like some staff but they have quit
That the tone is at a nice level and happy and not angry.
Review from Customer Success Dept
Being at home. Remote work for the win.
working with Best Western Premier Brand
Providing and arguably exceptional service to every guests.
Serving hockey clubs amd poker tournaments
Review from Customer Success Dept
Motivation scheme. Birthday and staff durbar
Meeting our guest every day
When I get to work alone. It makes my day much easier when I'm working by myself.
Review from Customer Success Dept
I get to lead my teams to innovate and constantly improve our environment.
My morning shift employees are great
Review from Customer Support Dept
Knowing im making money through wage and sign ups.
Review from Customer Support Dept
Talking and learning about the guests
Review from Operations Dept
Happy customers and staff do their jobs expected
Review from Admin Dept
It's a nice place and I get to interact with people
Review from Sales Dept
Being around great coworkers and managers.
Interacting with the guest from all over the place
Review from Operations Dept
i love that it is always a different day and you get to meet new people
Review from Admin Dept
I am a stay at home mom for the past decade, and this is a great way for me to distract myself and to get out into the working industry. I have worked in hotels before motherhood and absolutly loved it
Review from Admin Dept
Knowing that I put a smile on guests faces
Review from Sales Dept
What's going wrong and how can it be improved?
The management. Can't treat employees or guests with respect. Very rude and egotistical
The management get some one in there that can keep there word someone that hires an give broken promises someone that is not interested in hiring females under 25 I have deep concerns about that something not right about it
Customer service at the bare minium
Review from Customer Success Dept
New management or them to show their employees more respect
Rules need to be implimented to protect the workers from abusive customers. Pay needs to improve. Management needs to start acting like they care about our wellbeing.
Review from Sales Dept
Out of touch executive team. Poor communication, disregards past lessons & repeats mistakes over & over
I work at the call center, taking sometimes up to 100+ calls, and while you are given breaks, it sometimes is not enough for the call volume you have.
Review from Customer Support Dept
Neither leadership is making right road map and due to lack of leadership's strategies all initiatives are turned into fail and of no value to its customer as well as employ
Like I said communication needs to be reevaluated.
Review from Sales Dept
Better management would help a lot
Board needs to start acting in the best interests of the shareholders and take corrective action in removing CEO that consistently underperforms when compared to bank peer group.
I just overall don't enjoy my job, it's just not for me
Review from Admin Dept
The employees could be given time play together and not just work work work.
Review from Customer Support Dept
Employees clashing, need more in depth interviews
What do you like best about your company?
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What would you most like to see improved at your company?
Teamwork timing and fairness of management
Review from Customer Success Dept
Set the bar a little bit lower. The bar is way out of reach.
Review from Sales Dept
Employee turnover
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