Best Western Environment Employee Reviews | Comparably
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EMPLOYEE
PARTICIPANTS
308
TOTAL
RATINGS
3231

Best Western Environment Employee Reviews

What is most positive about the culture and environment at your company?

They hired without any discrimination

Positive work culture values attitudes in the workplace

I don't feel like a lot of positive environment when you are not part of the in group because you are older

The night time staff are pleasant

Coworkers are positive and guests are generally nice

Right off hand I real can't think of anything

Everyone is focused towards guest satisfaction

We are a people-oriented team, serving a people-oriented industry, in a people-oriented community.

The guests and groups that use the conference rooms

Review from Customer Success Dept

Management always take the time with us.

Honestly there is not much positive about working at this place. I wish there was something better to say about that.

Review from Customer Success Dept

There is a generally positive attitude that leads to a culture where everyone does their best to support each other.

The company tries to put up a very positive facade to offset the amount of abuse that we must take from both managers and clientele.

Review from Sales Dept

I feel we pride ourselves on customer satisfaction

Review from Admin Dept

I feel that the guests make it a positive place to be.

Review from Sales Dept

When guests come in and they are friendly. Again, a lot of personalities make for some interesting days.

Review from Customer Support Dept

Everyone has a positive attitude

Review from Operations Dept

Customer service and free full hot breakfast

Review from Admin Dept

Everyone motivates others well and effectively.

Being by myself while working

What needs to change to make the company culture better?

Management needs to change to make the company culture better. Management is spoiled and entitled. Her personal business she spread and got mad when discussed by others.

A gm whobis not micromanging

New management. They're literally killing the hotel

Havijg coworkers that arent verbally abusive i have video abusive and them being on time

Review from Customer Success Dept

Management needs re trained fully

Review from Customer Success Dept

Replace executive team with more knowledgeable & effective leadership

Be fair in treating every employ as an equal as well as pay fairly

Pay needs to be fair. No-one enjoys working a thankless job for 10+ hours a day and making $30 for the day.

Review from Operations Dept

More communication among employees as well as a better attitude overall

Review from Admin Dept

My supervisor needs to be more compassionate

Review from Customer Support Dept

It can be positive at times, However it is quite often full of tension and resentments because of the management teams inability to make fair or sound decisions in regards to many of their employees. There is favoritism and it is not respectively earned.

Review from Customer Support Dept

More communication would make the place run smoother

Review from Customer Support Dept

Review Sentiment at Best Western

60
60%
40
40%

About Best Western's Environment

C
66/100

Where This Score Ranks Best Western's Environment

BOTTOM
45%

In the Bottom 45% of 1188 similar size companies on Comparably

BOTTOM
35%

In the Bottom 35% of 42 companies in Phoenix

3rd

3rd place versus 2 competitors rated on Comparably

The environment at Best Western is considered positive by 51% of employees and regarded as having a “comfortably fast” work pace by 48 employees. Relative to its competitors, Premier and Holiday Inn, Best Western's environment score ranks in 3rd place. This also puts them in the Bottom 45% of 1188 similar sized companies (10,000+ Employees) on Comparably and Bottom 35% of 42 companies in Phoenix.

Rate Environment the Highest

  • Department - Admin
    +13%
  • Tenure - 1 to 2 Years
    +8%
  • Department - Sales
    +7%

Rate Environment the Lowest

  • Department - IT
    -29%
  • Gender - Non-Binary
    -23%
  • Ethnicity - Other
    -14%

How Best Western's Environment Score is Calculated

FILTER RATINGS BY

Results from 137 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 or less27%
851%
1013%
122%
More than 127%
On average, how many hours do you work a day?
AnswerPercent
Extremely fast20%
Comfortably fast36%
Moderate29%
A bit slow8%
Bureaucratic7%
What's the work pace at your company?
AnswerPercent
Positive51%
Negative49%
Is your work environment positive or negative?
AnswerPercent
Yes50%
No50%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
Yes70%
No30%
Do you have a close friend at work?
AnswerPercent
5% or Less50%
5-10%20%
10-25%10%
25-50%20%
50%+0%
What % of the time are you bored at work?
×
Rate your company