Penn Foster Angeforderte Firma
Penn Foster College, Penn Foster Career School, and Penn Foster High School are part of Penn Foster, Inc., a global leader in online Weiterlesen
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In the beginning I loved it and strives to do the best that I could because our management at the time were our leaders and lead by example. In the last year tho, they moved to different departments & the person hired to replace the head manager, is just a typical boss & not leadership material.
Was sind einige der besten Dinge an Ihrem Team?
When we aren’t micromanaged, we get things done and we also work together to do so
Was muss geändert werden, um die Unternehmenskultur zu verbessern?
Actually follow the company culture and include employees basic needs to it. End micromanaging and also hire better managers.
Was hat Ihnen am Interviewprozess am besten gefallen?
There were two people interviewing and it was relaxed. This was back when I completely shared the companies values.
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
Other call centers start at $15 but we start at $11 and we do a lot more and care more about our students. But management is more concerned about how much we make, rather than how well we help the students.
Was läuft falsch und wie kann es verbessert werden?
Stop micromanaging & let us do our jobs to help students out to the best of our abilities without constantly worrying about the bottom line. If we enroll 100 students quickly for $1 but then more than 80% cancel what good is that? But if take our time w/ 30 students & they enroll full pay & finish.
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