In our Location, Seems the Leadership Team doesn't know what's going on at times. It's all about Paper but Can't hear Driver complaints about the Clients. Some of the Clients are Rude and Disrespectful to Drivers. Complaints go unanswered. Drivers are Overloaded with work. So Stressful.
Was braucht das Führungsteam, um besser zu werden?
Listening and Helping the Drivers at times. The Customer Is NOT Always Right. Too much worrying about Making A Buck. Seems like we'll never get ahead, always playing catch up.
Was läuft falsch und wie kann es verbessert werden?
Customer Service. Customer Service. Unanswered Emails in a timely manner. Don't try to call and Talk with someone, Usually a long wait, up to and beyond 45 minutes. The Drivers take on the Slack and make excuses.
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
This job isn't for everyone but anyone can do it. There's Onsite and Offsite. There Use to be Purge Drivers/Routes but it's Forced on Route drivers and it's never an easy task. Some ares/places a Driver shouldn't go or shouldn't be doing .. but We gotta get that paper.
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