eNPS at Starbucks | Comparably
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Starbucks is an international chain of restaurants that retails handcrafted coffee, tea, and fresh food items. Weiterlesen
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eNPS at Starbucks

Starbucks' Employee Net Promoter Score (eNPS) is 3, as rated by 1911 employees. Employee Net Promoter Score tracks Starbucks employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at Starbucks to a friend? Today, 40% of Starbucks employees would encourage their friends to become coworkers, whereas 23% are neutral and 37% would not recommend working at Starbucks to their friends.

Last updated 23 days ago.

Where This Score Ranks Starbucks' eNPS

  • TOP
    50%

    In the Top 50% of 1261 Similar Sized Companies on Comparably

  • BOTTOM
    40%

    In the Bottom 40% of 125 Nearby Companies in Seattle

  • 1st

    1st place versus 5 competitors rated on Comparably

3
Oct
3
Jan
4
Feb
4
Mar
3
Apr
3
May
  • Promoters
  • Passives
  • Detractors
Who Ranks Starbucks' eNPS the Highest?
Department - Customer Support 32/100
Department - Engineering 31/100
Ethnicity - African American/Black 30/100
Who Ranks Starbucks' eNPS the Lowest?
Gender - Non-Binary -90/100
Tenure - Over 10 Years -46/100
Ethnicity - Other -10/100

Starbucks eNPS At a Glance

Starbucks employees are more likely to recommend Starbucks as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

The Customer Support department and the Engineering department provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at Starbucks to a friend?” Based on 1911 ratings, Starbucks ranks 1st place versus its 5 competitors and is right above Whitbread.

Compared to other companies in Seattle, Starbucks falls into the Bottom 40% of 125 companies. The last rating was provided 23 days ago.

Starbucks' eNPS Trendline

  • Starbucks3
  • Other Companies in Seattle
  • Similar Size on Comparably

Starbucks' eNPS Rank Against Similar Sized Companies on Comparably

TOP
50%

Starbucks ranks in the Top 50% of other companies on Comparably with 10,000+ Employees for eNPS Score.

  1. Parker Hannifin
    4
  2. Synopsys Inc
    4
  3. General Dynamics Information Technology
    4
  4. Starbucks
    3
  5. GEICO
    3
  6. Forever 21
    3
  7. US Navy
    3

Starbucks' eNPS Rank Against Other Companies Nearby

BOTTOM
40%

Starbucks ranks in the Bottom 40% of other companies in Seattle for eNPS Score.

  1. Zulily
    10
  2. Zumiez
    10
  3. Nordstrom
    5
  4. Starbucks
    3
  5. REI
    0
  6. Getty Images
    0
  7. Porch
    0

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