eNPS at Starbucks | Comparably
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Starbucks Angeforderte Firma
Starbucks is an international chain of restaurants that retails handcrafted coffee, tea, and fresh food items. Weiterlesen
MITARBEITER
TEILNEHMER
2401
GESAMT
BEWERTUNGEN
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eNPS at Starbucks

Starbucks' Employee Net Promoter Score (eNPS) is 3, as rated by 1923 employees. Employee Net Promoter Score tracks Starbucks employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at Starbucks to a friend? Today, 40% of Starbucks employees would encourage their friends to become coworkers, whereas 23% are neutral and 37% would not recommend working at Starbucks to their friends.

Last updated a month ago.

Where This Score Ranks Starbucks' eNPS

  • TOP
    50%

    In the Top 50% of 1261 Similar Sized Companies on Comparably

  • BOTTOM
    40%

    In the Bottom 40% of 125 Nearby Companies in Seattle

  • 1st

    1st place versus 5 competitors rated on Comparably

3
Apr
3
May
3
Jun
3
Jul
3
Aug
3
Oct
  • Promoters
  • Passives
  • Detractors
Who Ranks Starbucks' eNPS the Highest?
Department - Engineering 33/100
Ethnicity - African American/Black 33/100
Department - Customer Support 32/100
Who Ranks Starbucks' eNPS the Lowest?
Gender - Non-Binary -90/100
Tenure - Over 10 Years -14/100
Ethnicity - Other -11/100

Starbucks eNPS At a Glance

Starbucks employees are more likely to recommend Starbucks as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

The Engineering department and African American/Black employees provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at Starbucks to a friend?” Based on 1923 ratings, Starbucks ranks 1st place versus its 5 competitors and is right above Whitbread.

Compared to other companies in Seattle, Starbucks falls into the Bottom 40% of 125 companies. The last rating was provided a month ago.

Starbucks' eNPS Trendline

  • Starbucks3
  • Other Companies in Seattle
  • Similar Size on Comparably

Starbucks' eNPS Rank Against Similar Sized Companies on Comparably

TOP
50%

Starbucks ranks in the Top 50% of other companies on Comparably with 10,000+ Employees for eNPS Score.

  1. Parker Hannifin
    4
  2. Synopsys Inc
    4
  3. General Dynamics Information Technology
    4
  4. Starbucks
    3
  5. GEICO
    3
  6. Forever 21
    3
  7. US Navy
    3

Starbucks' eNPS Rank Against Other Companies Nearby

BOTTOM
40%

Starbucks ranks in the Bottom 40% of other companies in Seattle for eNPS Score.

  1. Zulily
    10
  2. Zumiez
    10
  3. Nordstrom
    5
  4. Starbucks
    3
  5. REI
    0
  6. Getty Images
    0
  7. Porch
    0

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