Starbucks CEO & Leadership Team Ratings | Comparably
Comparably
Comparably Awards
Starbucks Claimed Company
Starbucks is an international chain of restaurants that retails handcrafted coffee, tea, and fresh food items. read more
EMPLOYEE
PARTICIPANTS
2373
TOTAL
RATINGS
25587
HR or Marketing? Claim Your Free Employer Account

Starbucks CEO & Leadership Team Ratings

Howard Schultz and the Starbucks leadership team are scored a C+ by 1969 employees placing it in the Top 50% of companies sized 10,000+ Employees on Comparably. The Leadership score includes details about how employees evaluate their executive team, CEO and manager.

Women have higher ratings for their leadership team compared to Men. the Executive department and the IT department have the most favorable ratings for their leadership team compared to Native American employees and employees who have been at the company Over 10 Years.

Based on 5608 ratings, the Leadership score of 68/100 combines employee feedback on their CEO (66/100), Manager (70/100), and Executive Team (68/100).

Howard Schultz Starbucks CEO Rating

Bottom 45% Compared to other companies of similar size in Seattle
C
66 / 100
Howard Schultz Starbucks' CEOHoward Schultz the CEO of Starbucks received an average score of 66 from Starbucks employees.
Female employees at Starbucks rate the CEO the highest.
Male: 34
Female: 72
The Business Development department at Starbucks rate the CEO the highest, while Customer Success department rates the CEO lowest.
Business Development: 85
Engineering: 81
IT: 78
Operations: 74
Legal: 74
Product: 72
Design: 71
Marketing: 70
Sales: 70
Customer Support: 68
Admin: 67
Finance: 58
Customer Success: 51
Employees who have been at Starbucks for 5 to 10 Years rate the CEO the highest.
66
Less Than 1 Year
70
1 to 2 Years
72
2 to 5 Years
81
5 to 10 Years
65
Over 10 Years
Native American employees at Starbucks rate the CEO the highest.
Native American: 74
Asian or Pacific Islander: 72
Caucasian: 71
African American/Black: 71
Hispanic or Latino: 69
Other: 66

Starbucks Manager Rating

Top 40% Compared to other companies of similar size in Seattle
B-
70 / 100
Managers received an average score of 70 from Starbucks employees.
Female employees at Starbucks rate their Manager the highest.
Male: 42
Female: 73
The IT department at Starbucks rate their Manager the highest, while HR department rates their Manager lowest.
IT: 92
Finance: 85
Legal: 79
Engineering: 72
Sales: 72
Operations: 71
Customer Support: 69
Business Development: 68
Product: 67
Marketing: 67
Customer Success: 67
Design: 66
Admin: 66
HR: 55
Employees who have been at Starbucks for 5 to 10 Years rate their Manager the highest.
71
Less Than 1 Year
75
1 to 2 Years
65
2 to 5 Years
76
5 to 10 Years
73
Over 10 Years
African American/Black employees at Starbucks rate their Manager the highest.
African American/Black: 77
Hispanic or Latino: 72
Caucasian: 71
Asian or Pacific Islander: 69
Native American: 65
Other: 64

Starbucks Executive Team Rating

Top 40% Compared to other companies of similar size in Seattle
B-
68 / 100
The Executive team received an average score of 68 from Starbucks employees.
Female employees at Starbucks rate the Executive Team the highest.
Male: 39
Female: 72
The IT department at Starbucks rate the Executive Team the highest, while Customer Success department rates the Executive Team lowest.
IT: 86
Business Development: 83
Engineering: 82
Finance: 80
Design: 78
Legal: 76
Marketing: 73
Operations: 72
Product: 70
Admin: 70
Sales: 69
Customer Support: 68
Customer Success: 54
Employees who have been at Starbucks for 5 to 10 Years rate the Executive Team the highest.
70
Less Than 1 Year
74
1 to 2 Years
68
2 to 5 Years
88
5 to 10 Years
64
Over 10 Years
Hispanic or Latino employees at Starbucks rate the Executive Team the highest.
Hispanic or Latino: 76
African American/Black: 75
Caucasian: 70
Asian or Pacific Islander: 70
Native American: 69
Other: 66
×
Rate your company