75
out of 100
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Starbucks Competitors
Starbucks competitors include Whitbread, McDonald's, Costa, Subway and Dunkin'. Starbucks ranks 1st in Employee Net Promoter Score on Comparably vs its competitors. See below how Starbucks compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
3rd
eNPS Rank
1st
Gender Rank
2nd
Diversity Rank
1st
Product Quality
2nd
NPS Rank
2nd
Pricing Rank
3rd
Customer Service
2nd
See Starbucks Culture vs Competitors:
Starbucks Competitors at a Glance
CEO Ratings Comparison
Starbucks' CEO Score Ranks 3rd
1967 Employees at Starbucks rate Howard Schultz a 66 out of 100, which ranks them 3rd below Costa's CEO,Christopher Rogers. Last rating was today.
- 1st
Alison BrittainWhitbread47 Employees at Whitbread rate Alison Brittain a 75 out of 100, which ranks them 1st out of Starbucks' competitors. Last rating was months ago.
- 2nd
Christopher RogersCosta75out of 10010 Employees at Costa rate Christopher Rogers a 75 out of 100, which ranks them 2nd out of Starbucks' competitors. Last rating was months ago.
- 4th
Chris KempczinskiMcDonald's61out of 1005723 Employees at McDonald's rate Chris Kempczinski a 61 out of 100, which ranks them 4th out of Starbucks' competitors. Last rating was 24 days ago.
- 5th
John ChidseySubway51out of 1002591 Employees at Subway rate John Chidsey a 51 out of 100, which ranks them 5th out of Starbucks' competitors. Last rating was 17 days ago.
- 6th
David HoffmanDunkin'49out of 1002450 Employees at Dunkin' rate David Hoffman a 49 out of 100, which ranks them 6th out of Starbucks' competitors. Last rating was 12 days ago.
Product Quality Score Comparison
Starbucks Ranks 2nd in Product Quality Score
2706 Customers rate Starbucks' Product Quality Score a 4.1/5, which ranks it 2nd against its competitors, below Costa.
NPS Comparison
Starbucks Ranks 2nd in Net Promoter Score
3382 Customers rate Starbucks' Net Promoter Score a 30, which ranks it 2nd against its competitors, below Costa. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Starbucks to a friend?”.
Pricing Score Comparison
Starbucks Ranks 3rd in Pricing Score
2453 Customers rate Starbucks' Pricing Score a 3.6/5, which ranks it 3rd against its competitors, below Whitbread.
Customer Service Comparison
Starbucks Ranks 2nd in Customer Service
2334 Customers rate Starbucks' Customer Service a 4.1/5, which ranks it 2nd against its competitors, below Costa.
Overall Culture Score Comparison
Starbucks Ranks 2nd in Overall Culture Score
2397 Employees rate Starbucks' Overall Culture a 72/100, which ranks it 2nd against its competitors, below Whitbread. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Starbucks Ranks 1st in Employee Net Promoter Score
1921 Employees rate Starbucks' Employee Net Promoter Score a 3, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Starbucks to a friend?”.
Gender Score Comparison
Starbucks Ranks 2nd in Gender Score
607 Employees rate Starbucks' Gender Score a 77/100, which ranks it 2nd against its competitors, below Whitbread. The Gender Score tracks how positively women rate their experience at Starbucks.
Diversity Score Comparison
Starbucks Ranks 1st in Diversity Score
353 Employees rate Starbucks' Diversity Score a 74/100, which ranks it 1st against its competitors. The Diversity Score tracks how positively diverse employees rate their experience at Starbucks.
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